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Country Inn & Suites by Radisson, Charlotte University Place, NC

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Traveller (49)
Room & Suite (20)
Dining (1)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Airport transportation
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Hotel links
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Location

Full view
41Car recommended
Grade: 41 out of 100
46Restaurantswithin 1 km
1Attractionwithin 1 km
603Reviews
63Photos
4Q+A
41Room tips
Traveller rating
  • 279
  • 134
  • 80
  • 51
  • 60
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Popular mentions
The hotel overall is a nice hotel. Extremely quiet and the breakfast was pretty good. Lemonade Pineapple Juice is a plus!! Hotel staff was extremely friendly and helpful. Only issue I will report is the water pressure was not strong enough and water does not stay hot for long.
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Review collected in partnership with Country Inns & Suites By Radisson
Hotel's Favourite
First time staying at a Country Inn & Suites in Charlotte, NC. The receptionist, Leatha Liles, made feel very welcomed after over 3hrs of flight. I would definitely stay here when I come to visit. Breakfast is served in the morning and you have two options for gym services.
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Response from Tom J, Guest Relations Manager at Country Inn & Suites by Radisson, Charlotte University Place, NC
Responded 18 Dec. 2018
Dear Valued Guest Thanks for your valuable time to review our service and for providing such a nice comment. We are excited to know that you liked staying with us. Great to know that you liked our customer service, breakfast and Gym service. It's always our endeavor to exceed your expectations. We will be very happy to see you again. Happy Holidays General Manager
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The hotel was very clean, friendly and helpful staff, nice & quiet location & walk to Light rail. Much nicer than the one over next to the airport. I definitely recommend this for even city visits since you can park here for free and just ride the light rail into town.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from Christopher B, General Manager at Country Inn & Suites by Radisson, Charlotte University Place, NC
Responded yesterday
Thank you for your review! We are happy you enjoyed your stay with us and enjoyed the different amenities we have to offer. If there is anything that we can do for you in the future please let.
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Great location for light rail travel to downtown. Light rail stop within walking distance of hotel. Lack of hot water and water pressure were significant issues throughout our stay. How can a hotel NOT have showers available to its guests?
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Review collected in partnership with Country Inns & Suites By Radisson
Response from Christopher B, General Manager at Country Inn & Suites by Radisson, Charlotte University Place, NC
Responded yesterday
Thank you for the review! We apologize for the issues that you had during your stay. If there is anything we can do for you in the future please let us know and we will be happy to accommodate any of your future stays
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No Hot Water. At times no water at all, no fresh coffee or cookies in lobby, and WiFi might as well been called WhereFi. Atleast the breakfast was good, and the room was clean and comfortable. However, a hot shower is kind of key.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from Christopher B, General Manager at Country Inn & Suites by Radisson, Charlotte University Place, NC
Responded 2 days ago
Thank you for your review of the property. We apologize you did not enjoy your stay with us. We have used you feedback to make sure that we are providing all of our customers with all their needs during their stay with us.
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Photo provided by managementCountry Inn & Suites by Radisson, Charlotte University Place, NC
Guest room
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1234
Will the updates to the rooms be complete by May? I am coming to stay for a week! Thanks!
I have no idea. Our room was fine.
0 votes
There are no bed bug issue that I am aware of. Unfortunately, bed bugs usually travel on incoming guests. This is something that can occur at any time with any guest, at any property. This property is proactive and diligently responds when an incident occurs. I am confident that your stay will be incident free.
0 votes
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I don't know if there was still any part of it being renovated. I did not see anything that looked like it. I was on the first floor. I did not visit the pool (it was mid February). The room was very clean - no stains smells or bed bugs. I had no problem with staff. They were professional and friendly.
0 votes
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Do you have jacuzzi rooms
"Ask for a room facing the wooded back if hotel."
"Choose here first for events, concerts best service"
"Go and try for Crew levels since they usually are the quietest if you want quiet."
"I stayed on the second floor with a view of the parking lot"
"I don't normally do not like first floor rooms, due to noise, but this first floor room was very quiet!"
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PRICE RANGE
USD 84 - USD 143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites university place hotel charlottecountry inn and suites university placecountry inn charlottecountry inn university placecharlotte country inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Charlotte University Place
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
100
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