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SpringHill Suites Charlotte Airport

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SpringHill Suites Charlotte Airport
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250 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Simpsonville, South Carolina
Reviewed 3 days ago NEW

I stayed with my young children because we had to leave for the airport at 6 AM. The property was well kept, the pool was great (we've stayed at other hotels where it is too cold). The shuttle to and from the airport was easy. Everyone was very friendly. When we arrived they had a list of local restaurants, helpful...

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Helpful?
Thank Carol T
Allie K, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear Carol T, Thank you so much for your kind words about the SpringHill Suites Charlotte Airport! We are so happy to hear that you enjoyed your stay and the amenities were were to your liking! Our team will be so glad to know that your family had a great time in the pool as well! We hope to host...

Dallas, Texas
Reviewed 4 days ago NEW

Spent a night on an unplanned layover. Hotel shuttle was responsive and quick. Check in was fine. Room - shows signs of poor maintenance and maid service does not do a good job. Take a look at the photos. Cracked tiles, a fingernail on the floor and broken cabinets. Would not go back unless they make a great effort in...

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Helpful?
Thank NavyDallasite
Allie K, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear NavyDallasite, Thank you so much for taking the time to share about your experience with us, we truly appreciate the feedback and are very grateful to learn of your stay so we can improve! I am so sorry to hear that the room you were in was not well maintained. We will certainly take a look and work to...

Abingdon, Virginia
Reviewed 6 days ago NEWvia mobile

Stayed here April 14-16, 2017. The room was clean and the staff was very friendly. The breakfast selection was very good and kept very clean and well organized organized. The shuttle driver takes individuals up to three miles from the hotel. John was our driver. He was very friendly and extremely nice. He took us to the country bar dancing...

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Helpful?
Thank David M
Allie K, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear David M, Thank you so much for taking the time to share about your wonderful stay with us this past weekend at the SpringHill Suites Charlotte Airport! I am delighted to hear that you were able to enjoy the hotel and the local area! It is our goal to provide experiences like this for each of our guests and...

Henderson, Nevada
Reviewed 1 week ago

Moved close to the airport to drop off rental and shuttle to the airport in the morning. Springhill met our goal. Dropped off the car, called the hotel and the shuttle picked me up within 10 minutes. Room was a little odd compared to other Springfield suites. Must have been converted from something else. Room was comfortable and quiet (...

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Helpful?
Thank Clifford L
Allie K, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear Clifford L, Thank you so much for your kind words about your stay with us at the SpringHill Suites Charlotte Airport! I am absolutely delighted to hear that we were able to meet your accommodation goals with our breakfast and shuttle service! We sincerely hope you will join us again should your travels bring you back to Charlotte. Most...

Berea, Ohio
Reviewed 1 week ago via mobile

Rating would have been higher if hot water in room was acceptable. Clean and well appointed room, comfortable beds, EXCELLENT breakfast, and friendly, courteous staff. Only one of two sinks in room had any hot water and water had to run minutes to get hot. Would have hot water for one and a half showers. Hopefully hotel manager reads this...

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Helpful?
Thank Ralph C
Allie K, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear Ralph C, Thank you so much for taking the time to share about your stay with us at the SpringHill Suites. I am terribly sorry to hear that you did not have consistent hot water during your stay! We will certainly take a look at our hot water system to ensure it is functioning correctly and there are no...

Reviewed 4 weeks ago via mobile

Great one night stay! We were in town and just needed a place to sleep for the night. The hotel was clean and staff was friendly. Our room was clean. We did not have a lot of complimentary vanity items though. All you are given is shampoo and soap bars in room. We did not need anything else on our...

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Helpful?
Thank Katlyn T
Allie K, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear Katlyn T, Thank you so much for taking the time to share about your experience with us at the SpringHill Suites Charlotte Airport! We are so glad you enjoyed your stay and the breakfast and I am thrilled to hear the staff took good care of you as well. We hope you will visit us again should your travels...

Reviewed 17 March 2017 via mobile

The service here was fantastic. Closer to what you see in a 4 star hotel. Lots of nice amenities, laundry room, clean efficient pack n play for our kids, pool, hot tub, gym, and conference rooms. The breakfast was impressive for the hotel level. Pastries, eggs, oatmeal, cereal, assorted fruit, coffee, teas etc. However, hot water issue in our room...

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Helpful?
Thank Hannah Y
Allie K, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear Hannah Y, Thank you so much for taking the time to write about your stay with us at the SpringHill Suites Charlotte Airport! We are delighted to hear that you enjoyed our team and the amenities at the hotel! I am so sorry to hear that you did not have consistent hot water during your stay, we will certainly...

United States
Reviewed 22 February 2017

This hotel offers excellent shuttle service, not only to the airport, but to nearby restaurants. Our drivers were very professional, friendly, and accommodating. They took us to a nearby restaurant and then returned to return us to the hotel. Great service! As for the rooms, they were clean, but more of a Fairfield Inn room with a sofa. I would...

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Helpful?
Thank Michael M
Papillion, Nebraska
Reviewed 16 February 2017 via mobile

Just stayed one night as it was close to the airport. Staff was friendly and there were several places you could order food for delivery. I used their gym and it was great and the breakfast was good too. The shower temp (in the evening when not everyone would be showering) took awhile to get hot and then it would...

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Helpful?
Thank Papiomary
Linda M, Front Office Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for the positive feedback regarding your stay with regards to our, staff service and breakfast! Please accept our sincere apology for not having hot water during your stay. We will certainly have the Engineering team look into the facilities in your room to ensure it was an isolated issue. We hope you will allow us another opportunity in...

Seekonk, Massachusetts
Reviewed 12 February 2017

My flight home was cancelled due to snow in the northeast. I needed a place to stay that was convenient to the airport. This location was nearly perfect. They offer a 24 hour shuttle to CLT which is about 10 minutes away, which allowed me to turn in the rental car. Check in and out was easy and smooth. The...

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Helpful?
Thank Jodnay
Linda M, Front Office Manager at SpringHill Suites Charlotte Airport, responded to this review

We are so thankful that you stayed with us during your travels through Charlotte. We appreciate the frustration and challenges that can occur when traveling and glad we were able to provide you a comfortable and restful night's sleep. We look forward to another opportunity to serve you again in the future! Thank you again for staying with us

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Charlotte Airport

Address: 3055 Scott Futrell Dr, Charlotte, NC 28208-2726
Region: United States > North Carolina > Charlotte
Price Range: $137 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Charlotte Airport 2.5*
Number of rooms: 95
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Also Known As:
Springhill Suites Charlotte Airport Hotel Charlotte
Charlotte Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Airport staff and other travellers.
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Questions? Get answers from SpringHill Suites Charlotte Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the top floor, fewer guests there.”
456carolt, 20 Apr 2017 | Read review
“Upper floors were quiet.”
CliffordL19, 12 Apr 2017 | Read review
“I would recommend away from the highway, although it may not make much difference in noise level.”
Jodnay, 11 Feb 2017 | Read review
“was on the 3rd floor”
janetw42, 31 Oct 2016 | Read review
“Ask to be put in a room away from the strip club.”
juliemW8334NF, 8 Jul 2016 | Read review
5 of 5