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Super 8 Charlotte / Northlake

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Super 8 Charlotte \/ Northlake
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245 Reviews from our TripAdvisor Community

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Showing 241: English reviews
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Reading, Pennsylvania
Reviewed 4 days ago NEW

Room in dire need of a makeover. First room was 131 reeked of mold and cigarette smoke. After complaining assigned to room137. Smell was better but room was in terrible shape. The worst room I have ever stayed in. This place ruined the Super 8 brand for my wife and me. Will never stay in a Super8 again. Will be...

Review collected in partnership with Super 8
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Thank 523ronk
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this review

Thank you for taking the time out of your schedule to let us know your experience stay our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible....

Charlotte, North Carolina
Reviewed 1 week ago

This hotel is garbage. It's disgusting, there's blood and dead bugs everywhere. The housekeeper opened up our door without knocking before check out time.

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Thank roxannet891
8sunset, Front Office Manager at Super 8 Charlotte / Northlake, responded to this review

I want to take this opportunity to apologize for the inconvenience you received during your stay at the Super 8 Northlake. Your experience with Super 8 was not the quality of service that we have promised to provide to our guests. Please accept our apologies. We strive to make every guest feel comfortable, and meet their needs as well. I...

Groveland, Florida
Reviewed 1 week ago

But you expect a decent clean room for your money. We were given a room on the first floor that had paint falling off the wall in the bath tub. Went back to the office and asked for another room and the desk clerk took us to another room and checked it out with us. This one was better. It...

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Helpful?
Thank Blaine D
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this review

Thank you for taking the time out of your schedule to let us know your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you...

Cleveland, Ohio
Reviewed 1 week ago

Room furniture looked like it came from a thrift store. Bathroom plumbing fixtures shower head were loose same with sink faucet. Overall room appearance was rough.

Review collected in partnership with Super 8
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Thank danielsK2441DM
8sunset, Front Office Manager at Super 8 Charlotte / Northlake, responded to this review

Thank you for taking the time out of your schedule to let us know your experience stay our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible....

Fayetteville
Reviewed 1 week ago

Review collected in partnership with Super 8
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Thank shall_520942
Reviewed 2 weeks ago

Room was in very poor condition. Mold in bathroom, stained sheets and extremely dated. Service was very poor. We were told we couldn't use our aarp rate. Desk person spoke very little English. Hotel was in disrepair.

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Thank Gordon G
Birdsboro, Pennsylvania
Reviewed 3 weeks ago

I would not recommend this property to anyone. When I called earlier in the day, I was quoted a rate then when I arrived it was much higher. The manager on duty was rude and offered no explanation. The coffeemaker was dirty and the tissue holder had mold on it and was wet. It was just awful!!

Review collected in partnership with Super 8
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Thank patriciaeJ337TH
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this review

Thank you taking time to provide your feedback. Your feedback is very important to us to provide better service to our guests. Our new management is taking proper action to satisfy our guest & making effort to resolve issue with guest. Regarding your concern about rate if you do not have reservation made when you call it may vary sometimes...

Boomer, North Carolina
Reviewed 3 weeks ago

I was unsatisfied with the room. The bathroom was very nasty. If you cut the microwave on it messed the tv up. I did not like it at all

Review collected in partnership with Super 8
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Helpful?
Thank sharonhX2451TY
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this review

Thank you taking time to provide your feedback. Your feedback is very important to us to provide better service to our guests. Our new management is taking proper action to satisfy our guest & making effort to resolve issue with guest. We apologize for inconvenience during your stay.

New York City, New York
Reviewed 3 weeks ago

First room was disgusting nasty tub sheets with stains, they hurried and moved us to another room. That room was much better the house keeper assured us it would be clean which to the eye it was. The staff at that time was good so we thought!! Because they moved us so quick we were happy. Well later that night...

Review collected in partnership with Super 8
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Helpful?
Thank fal0ned
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this review

I want to take this opportunity to apologize for the inconvenience you received during your stay at the Super 8 Northlake. Your experience with Super 8 was not the quality of service that we have promised to provide to our guests. Please accept our apologies. We strive to make every guest feel comfortable, and meet their needs as well. I...

Charlotte, North Carolina
Reviewed 4 weeks ago

Reserved a king bed got a twin. Hair on bathroom sink. Dried food and/or mucus or something on the floor. Floor not vacuumed... I took pics of this horrible expperience

Review collected in partnership with Super 8
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Thank MzTee980
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this review

I want to take this opportunity to apologize for the inconvenience you received during your stay at the Super 8 Northlake. Your experience with Super 8 was not the quality of service that we have promised to provide to our guests. Please accept our apologies. We strive to make every guest feel comfortable, and meet their needs as well. I...

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Amenities

Highlights
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Super 8 Charlotte / Northlake

Address: 4930 Sunset Rd, I-77 Exit #16A, Charlotte, NC 28269-2747
Region: United States > North Carolina > Charlotte
Price Range: $73 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Charlotte / Northlake 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Super 8 Charlotte Sunset Road Hotel Charlotte
Super Eight Charlotte
Charlotte Super 8
Charlotte Super Eight
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Questions & Answers

Questions? Get answers from Super 8 Charlotte / Northlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms all seemed the same.”
339gordong, 6 Apr 2017 | Read review
“Do not stay here”
992fieldingm, 10 Apr 2016 | Read review
“Don't stay here”
Anonymous512479, 2 Jan 2016 | Read review
“Choose a different hotel if you want a good place to stay!!!”
ddconatser, 29 Jul 2015 | Read review
“Always check out the bathrooms, and beds 1st. I will from now on, when going to a middle of the income range motel.”
kyoungs1, 11 May 2015 | Read review
5 of 5