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Suburban Extended Stay Hotel of Charlotte - WT Harris

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Suburban Extended Stay Hotel of Charlotte - WT Harris
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Reviewed 1 week ago via mobile

I will start by giving credit to the front desk staff upon arrival. She was courteous, smiled and wooded hard to try to rectify a bad situation. We selected this establishment on a referral. We get our keys go to the room and immediately, which is our norm, start pulling back the covers. There are all kinds of hair IN...

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Helpful?
1Thank Kathleen J
Tremaine M, Director of Sales at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Dear Kathleen, Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay Hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your sheets and the window on your recent visit. I have shared your feedback with our housekeeping staff to ensure we handle...

Reviewed 29 October 2016 via mobile

When we go there, some Hispanic worker was vacuuming so I couldn't hear the front desk person..I wanted to give her a broom. The place was crowded with Hurricane Matthew evacuees. The room barely fit the 3 of us. The beds are very well slept in. It had 2 burners & one burner didn't work. The people above us were...

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1Thank laurenf201
Reviewed 20 July 2016

Checked in without any issues. Apparently there are several long term guests that stay there. One walked up while I was checking in and interrupted the conversation with I was having with the staff. I booked a room with 2 double beds and indicated there would be 4 guests in the room. There were two towels and two wash cloths...

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1Thank Ayisha J
Norcross, Georgia
Reviewed 28 April 2016

We chose this location because of the proximity to our relatives. We checked in on 4/22/2016 and checked out on 4/24/2016. From the beginning, it was a sketchy experience. First of all, the lady who checked me in, had the worst attitude. Everything was said with an edge to it. Not nice at all. Then when we got to our...

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1Thank onyx1960
Reviewed 29 March 2016 via mobile

Came here because there was a street wide power outage and all of the hotels were booked for CIAA. THE STAFF WERE FRIENDLY AND PROFESSIONAL however they gave me a key to a already occupied room. I have two small children who almost walked in on a grown man! They have me another room, as dirty as the first (there...

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2Thank Xavier W
Reviewed 27 July 2015

I am a truck driver and I stay at hotels everywhere. This hotel is extremely clean and comfortable for the money. They are in the process of renovating and will soon have new carpeting as well as several other changes. Portia, at the front desk, is awesome. She remembers my name every time and makes me feel very welcome and...

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3Thank chatfield9
Liz M, General Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Thank you for comment about the Suburban Extended Stay Hotel. My team and I strive our best to offer the best customer service in the Charlotte area. I will definitely share your comment with Portia and my entire team. Hope to see you again in the near future.

North Carolina Mountains, North Carolina
Reviewed 27 May 2015

The carpet in the rooms is very dirty. If you put clean socks on, the bottom of your socks will turn brown after a short time. The grout on the tile bathroom floors is almost black too. This is a 3 story building, yet there is only one ice machine on the first floor. They charge $25 a night for...

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2Thank travelerguy83
HJ16520, Public Relations Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding condition on your recent visit especially regarding any uncomfortable experiences while you were here. I have shared your feedback with staff to ensure we handle...

Reviewed 17 May 2015 via mobile

This is with out a doubt the most expensive flea bag lowtel (doesn't deserve to be called motel) there could ever exist. The first hint I should have gotten was when the receptionist actually stated they had two ✌ people quit the previous day (HINT). The first room they showed me had a toilet in the bathtub, really innovative I...

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2Thank RICK C
wileybarber, Vice President Sales and Marketing at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

I would like to thank you for your review of our hotel. We take pride in our Extended Stay Hotel. We are in the process of replacing carpet and tile with new flooring throughout the hotel. Unfortunately, the first room you were shown was a room that was taken down for the new flooring but not removed from the front...

Reviewed 22 April 2015

Tonight I made a reservation through an online service (which one is irrelevant - this is not their fault) for a guest room at the Suburban Extended Stay Hotel in Charlotte. My husband drove 3 hours, pulled up to the hotel door at 11:45 pm and .... the hotel front door was locked! The lobby lights were off! The front...

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2Thank georgeellenp
wileybarber, Vice President Sales and Marketing at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Thank you for your response regarding our hotel. I understand your frustration with not being told by the 3rd party booking company that our Hotel is an extended stay hotel. On the Choice Hotel website, under policies, it states that the hours of operation are from 7:00am to 11:00pm. With this in mind, we also provide an after hours phone...

Wilmington, North Carolina
Reviewed 21 April 2015

This hotel provided an ok stay. On the positive - it was convenient, had a kitchenette, and was clean. On the negative - the staff was not really accommodating, the fixtures were run-down, and had limited amenities (for example, no in-room coffee). On the whole, it was ok and a good value for a one-night stay on the way to...

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Helpful?
Thank Dan J
HJ16520, Public Relations Manager at Suburban Extended Stay Hotel of Charlotte - WT Harris, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at Suburban Extended Stay.. Again, thank you for your time and valuable feedback. We will share this with our team.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Suburban Extended Stay Hotel of Charlotte - WT Harris

Address: 8615 Hankins Rd, Charlotte, NC 28269-2607
Region: United States > North Carolina > Charlotte
Price Range: $67 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Hotel of Charlotte - WT Harris 2*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, TripOnline SA, Priceline and Travelocity so you can book your Suburban Extended Stay Hotel of Charlotte - WT Harris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Extended Stay
Extended Stay Charlotte
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Questions & Answers

Questions? Get answers from Suburban Extended Stay Hotel of Charlotte - WT Harris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great if you smoke weed”
 of 5 bubbles ayishaj, 20 Jul 2016 | Read review
“They offer a AAA discount.”
 of 5 bubbles travelerguy83, 26 May 2015 | Read review
“DO NOT BOOK A ROOM AT THIS HOTEL. They lock their doors, turn off the lights, and walk away from the front desk whenever they want. If you booked a room and want to check in... too bad. They are shut down. If your stuff is in the room and you want to get it... too bad, they have locked the hotel. This place is a disaster.”
 of 5 bubbles georgeellenp, 21 Apr 2015 | Read review
“Double check your reservations”
 of 5 bubbles victorm388, 15 Apr 2015 | Read review
“The king room is awesome”
 of 5 bubbles HarleyGirl1187, 17 Sep 2014 | Read review
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