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Sonesta ES Suites Charlotte

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Sonesta ES Suites Charlotte
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507 Reviews from our TripAdvisor Community

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Showing 497: English reviews
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Reviewed 1 week ago via mobile

I haven't been impressed with a hotel in awhile and this little gem definitely surprised me. I happened to be there in a night where they had social hour which they served food and beverage buffet style. The staff is friendly and very helpful and any questions or concerns they addressed and handled promptly. I would definitely recommend this place.

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Helpful?
Thank Deion O
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte and your awesome review. We’re very pleased to know that we were able to meet and exceed your expectations. The evening social is served Monday through Wednesday and is intended to provide our guests the opportunity to just relax after a long day of business. We truly appreciate the positive feedback...

Charlotte
Reviewed 3 weeks ago

This was the least expensive of the comparable local options (my colleagues stayed in other properties nearby), and it was the better value, VERY enthusiastic check in, the room was spacious (enormous, actually), and very comfortable and quiet. Good value for money.

Review collected in partnership with Sonesta
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Thank 171travism
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte! We truly understand the importance of finding a great hotel at a great price and we’re so pleased to know that we achieved those two valuable qualities. Our reimagined suites each feature a fully equipped kitchen and a spacious living area to accommodate all of your needs and make you...

Charlotte
Reviewed 13 March 2017

Overall I chose this hotel because of the price and the good reviews. It was very clean, affordable, and had a good complimentary breakfast. Overall, a great experience. I would recommend anyone stay here.

Review collected in partnership with Sonesta
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Thank Y261MMangelas
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte and your wonderful recommendation! We are glad you found the hotel both clean and affordable and are thrilled you had a great experience with us. We are located convenient to both I77 and US485 and are only minutes from beautiful Uptown Charlotte. We truly appreciate your positive feedback and look...

Buena Park
Reviewed 28 February 2017

The hotel itself is nice, Spacious rooms, small gym, Basic breakfast. In room Kitchen. There are many similar choices around but I love the staff. They are friendly, responsive and knew my name after a very short time. I have been coming off and on for business for over a year and I see the same staff members. I like...

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Thank Z7040FIgregc
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing Sonesta ES Suites of Charlotte and your great review. We understand that there are many hotel choices in the area and we appreciate the loyalty you have shown us. Our staff always enjoys chatting with you and it is important to us that you feel right at home. Thank you again and we look forward to...

Georgia
Reviewed 14 February 2017

Very friendly! Clean and pet friendly. Great breakfast with fresh fruit. They have a sign to let housekeeping know you are sleeping in. Not once did they bother us or crash the cart in the hallway. I wish there were more locations. I would choose them over Hilton any day!

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Thank deemeck
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte for your stay. I am so pleased we achieved the two most important features when selecting a hotel for many travelers ,a great place and great price! We recognize the importance of sleeping in and enjoying a good night’s rest when you can, and that is why we respect your privacy...

Marmora
Reviewed 14 February 2017 via mobile

Had a wonderful time at Sonesta ES hotel. Front desk was very kind and courteous. Staff was friendly and helpful with suggestions on where to go. Breakfast was decent. Typical continental food. Hotel and rooms were clean. Property was well maintained. Will visit again

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Thank DebraS6749
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte for your getaway! We’re very pleased to know that your stay with us was a remarkable one! Our staff is always knowledgeable of great local areas and events. Our housekeeping staff works hard to ensure that your stay with us will be comfortable and you have a clean, well maintained...

Charlotte
Reviewed 2 February 2017

I chose this hotel to stay in for a peaceful nights sleep prior to taking NCLEX. It was the best idea. The staff was amazing, the rooms were perfect and comfy (the kind of place that you don't want to leave), and most of all I passed the NCLEX! I'm so glad that I chose to stay here and would...

Review collected in partnership with Sonesta
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Thank D486LWcarolt
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte! We are very pleased to know that we were able to accommodate you with a peaceful and comfortable night of sleep, especially for the preparation of your important exam. Congratulations on such a great accomplishment. The Sonesta family wishes you the absolute best in your future endeavors and we hope...

Charlotte
Reviewed 1 February 2017

Great hotel for the money. Nice room with kitchenette, update furnishings comfortable room. Great staff very helpful. Close to resturants and the highway as well as the outlets. Great for business and family travel even relocations as they have additional storage units on every floor.

Review collected in partnership with Sonesta
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Thank Dishelle D
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte where our focus is to provide the best quality service at a budget friendly price. Our reimagined suites all come with a fully equipped kitchen and are surprisingly spacious for a comfortable and enjoyable stay. In addition, we offer extra storage areas for our extended stay guests. Our hotel is...

Dubai
Reviewed 28 January 2017

Really enjoyed the room as we upgraded to a larger one style upon checking with no issues. Every staff member was extremely kind and attentive. Will go back again! Bed was very comfortable and breakfast not bad at all.

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Thank 981dee
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for allowing the Sonesta ES Suites of Charlotte the opportunity to be a part of your travels. Our hotel offers a great variety of rooming options and we’re pleased you were able to enjoy the complimentary upgrade to a larger suite. Our staff is always guest ready and is a wonderful, kind team that I am proud to...

Lakewood, Ohio
Reviewed 27 January 2017

We ordered the romance package and had our 3 children with us. The nice man at reception gave us a 2 room suite so we could enjoy the start of our Christmas and my 40th birthday. It was wonderful and we will definitely stay again

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Thank Kelly R
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte for your romantic birthday getaway! Our front desk agent Charlie is always so accommodating and we are pleased he could provide you a complimentary upgrade to a beautiful 2 bedroom 2 bath suite. We truly appreciate your excellent review and look forward to celebrating your 41st birthday.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The newly RE:imagined Sonesta ES Suites Charlotte located in the Arrowood Business District offers a choice of three recently updated spacious suite accommodations: studio, one bedroom and two bedroom/two bath. An extended stay hotel with suites featuring well-appointed kitchens, including microwave, coffee maker, apartment-sized refrigerator with ice maker, and stove top. Separate living and work areas come complete with complimentary high-speed internet, phone with personalized voicemail. We offer a premium cable package with over 65 total channels available. When you visit Charlotte, NC, the home of the Carolina Panthers, Charlotte Bobcats and NASCAR, you will find our hotel conveniently located to Bank of America Stadium, Time Warner Cable Arena, BB&T BallPark, Carowinds, Ray's Splash Planet, US National Whitewater Center and Charlotte Motor Speedway. Our on-site convenience store (the Shoppe), laundry room (the Soap), and business center are all open around the clock. When it's time to unwind we offer a variety of options including our fitness center (the Mat), outdoor sports court, pool, and barbecue pavilion. A hot breakfast buffet is included complimentary daily. We also offer a complimentary evening social Tuesdays, Wednesdays, and Thursdays. Pets are welcome with a non-refundable pet fee. ... more   less 

Additional Information about Sonesta ES Suites Charlotte

Address: 7925 Forest Pine Dr, Charlotte, NC 28273-4600
Region: United States > North Carolina > Charlotte
Price Range: $182 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Charlotte 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Hotel Style:
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#16 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Charlotte staff and other travellers.
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Detroit, Michigan
7 months ago
Baltimore, Maryland, United States
8 months ago
Washington DC, District of Columbia
10 months ago
2 months ago

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Questions? Get answers from Sonesta ES Suites Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there's a "bad" room in this hotel. It's such a lovely overall environment!”
jennifercU6209YS, 21 Jan 2017 | Read review
“The rooms are well insulated and quiet. Entry points are located on three sides of the property for easy access to your car.”
  • Second Bedroom
  • Kitchen and Entry From Sitting Area
  • Sitting Area From Kitchen
RideHigh10, 26 Oct 2016 | Read review
“The two bedroom suite was a great size for a family of 4.”
GigiBlues, 2 Oct 2016 | Read review
“I would not change a thing except the hand soap. You asked, so I answered. This is not a deal breaker, just my opinion. The Charlotte location is fantastic.”
davidwT2663YW, 6 Sep 2016 | Read review
“Very nice spacious room, perfect location, really close to Carowinds, nice pool, good hot/cold breakfast! ”
LoveSouthFlorida, 2 Sep 2016 | Read review
5 of 5