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Staybridge Suites Charlotte Ballantyne

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#55 of 175 Hotels in Charlotte
Certificate of Excellence
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Staybridge Suites Charlotte Ballantyne
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226 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Flat Rock, North Carolina
Reviewed 13 June 2014

I recently traveled to the Charlotte area on business and rushed into Staybridge to quickly check-in and change before my meeting. I was greeted pleasantly, told there was a guest reception that evening, but noting I was leaving told to travel safely and that breakfast would be ready at 6 a.m. My room was clean, comfortable and I slept well...

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Thank sadams2014
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Sadamds2014, Thank you for taking the time to review our hotel. I was glad to hear you were happy with your stay and would definitely return if you were in the area again on business. Thank you for choosing the Staybridge Suites Charlotte Ballantyne! Best Regards, Nicole Clyburn General Manager

Saint Louis, Missouri
Reviewed 5 June 2014

I’ve stayed at this hotel since 2007 as part of my routine business trips to the Ballantyne Area. Obviously, with that longevity, I think highly of it. My most recent stay was the week of May 5. The staff and service are top notch. In my experience, the rooms are always very clean and they do their best to accommodate...

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Thank Kathy B
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Kathy B, We appreciate your loyalty to our hotel along with your wonderful review. It's rewarding for us to hear that we keep providing you an enjoyable experience year after year. We continually strive to maintain those high service standards and are pleased you receive a consistent level of service upon each stay. Thank you for your continued patronage...

NJ
Reviewed 2 June 2014

I was looking forward to an exceptional stay based on reviews but it was mediocre at best. Problems included: Only sheer curtains available which left our entire party to be awoken with the sun No ventilation/fans in bathrooms left the whole room feeling clammy after a shower Room was overrun with small centipedes/millipedes...yuck! Crack in ceiling over tub was wet...

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1Thank travlrmom
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Travlrmom, Thank you for your post. Your review provided us with significant, beneficial information that will help us improve upon our service. All our rooms do have black our curtains so I apologize that we did not assist you with using them during your stay. We strive to provide guests with a high level of service and are taking...

Atlanta, GA
Reviewed 22 May 2014

We recently spent three nights with our family in a two bedroom suite at this location What a very pleasant experience! Everything was so clean and the service could not have been better. The courtyard is so relaxing and the pool was sparkling clean --- grandchildren really enjoyed that. Loved the cocktails and dinner snack on Thurs. evening. I highly...

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2Thank Baley
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Baley, Thank you so much for the review of our hotel. We are so happy you enjoyed your stay and will be returning the next time you visit your grandchildren! Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we look forward to having you stay with us again soon. Best Regards, Nicole Clyburn General Manager

South Florida
Reviewed 14 May 2014

Consistency is one of those features you look for in a hotel brand, and Staybridge Suites continues to deliver. This time, we spent two nights in Charlotte Ballantyne. The true suite (bedroom with door) was spacious and spotless, with a good shower and bed. The property has a lovely outdoor area, complete with a decorative fountain, and a really nice...

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Thank mpescatore
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Mpescatore, Thank you for taking the time to post such a comprehensive review, your valued feedback is welcomed as it allows us to make necessary improvements and improve upon our performance. Consistency is our goal so thank you for recognizing our efforts to achieve this and our star players that make this happen for us. Thank you for choosing...

Rartian, NJ
Reviewed 2 May 2014

I was here on business the week of the Wells Fargo golf tournament, so I ended up at the Staybridge because every place else was booked but that turned out to be a good choice. This hotel is geared to extended stay guests which I was not, but my visit here was fine. It is nicely appointed, nothing fancy but...

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Thank nancynj
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Nancynj, Thank you for taking the time to review our hotel. I was happy to hear that your stay was pleasant and comfortable. We hope you get the opportunity to stay with us again if you are in the area. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager

Raleigh, North Carolina
Reviewed 7 April 2014

My husband and I had the opportunity to stay at this property this past weekend. We experienced the noise of a child running back and forth on the floor over our suite, all evening and again in the morning. Long story-short, management offered us another nicer suite. The Manager Peggy Lane, did a wonderful job of making sure that my...

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Thank Danitadee40
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Danitadee40, Thank you so much for posting your review. It was a pleasure to read that Peggy was able to provide you with a resolution to your problem and regain your faith in the remaining days of your stay. Our goal is to provide an exceptional experience for our guests and I am delighted you were able to leave...

Charleston, South Carolina
Reviewed 7 April 2014

The staff was so accommodating and helpful; every question we had before getting there, every request when were there, all of it was answered perfectly. The room was exactly what we were expecting. Couldn't have asked for more.

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Thank Jason R
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Jason R, Thank you for taking the time to post your wonderful comments. I was happy the staff and facility was everything you expected. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you can return soon. Best Regards, Nicole Clyburn General Manager

Green Bay, WI
Reviewed 24 March 2014

I booked this hotel at the recommendation of a co-worker of mine who had previously stayed at this hotel. I had booked a 4 month reservation for an extended business trip to Charlotte. I ended up checking out and moving to another long-term stay property after only a month here. The positives first. The Ballantyne location is excellent, although in...

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2Thank JessR_G_10
IHGCare, Guest Relations Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear JessR_G_10, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should...

Atlanta, Georgia
Reviewed 18 March 2014

The hotel was lovely and was convenient to the highway and to restaurants. Two things stood out: (1) Great, great customer service from all employees - but Gwen especially went out of her way to be helpful and make us comfortable; (2) Lovely hotel, the courtyard was very soothing and I felt safe and secure relaxing by the fountain. We...

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Helpful?
1Thank Debra Z
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Debra Z, Thank you for taking the time to review our hotel. We are pleased that you were happy with our staff and our amenities. Your feedback helps us to assess the level of service we provide and review areas we may need to improve on. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Get Comfortable at the award winning Staybridge Suites Hotel Charlotte Ballantyne (Ballantine). The Staybridge Suites Hotel Charlotte Ballantyne (Ballantine) is located in the heart of the Ballantyne Corporate Park & South Charlotte Real Estate Districts, adjacent to the Ballantyne Golf Resort & within walking distance to major corporations like SPX, ESPN, Scottish Re, Bank of America, Lending Tree & AXA/Equitable Life. Our location offers easy access to Ballantyne Village (shopping), Downtown Charlotte, I-485, I-85, I-77 Lowe s Motor Speedway (NASCAR) and the Charlotte Douglas International Airport (CLT).The Staybridge Suites Hotel Charlotte Ballantyne offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel needs.Our smoke free, pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with in-room entertainment, free wired and wireless Internet access, two phone lines with a direct dial phone number and personalized voicemail. Other features include 24 hour business center with free Internet access, a library, free laundry facilities, fitness center, indoor pool w/whirlpool, courtyard w/grills, fire pit, free deluxe breakfast bar and evening Social reception (Tuesday-Weds-Thursday). ... more   less 

Additional Information about Staybridge Suites Charlotte Ballantyne

Address: 15735 Brixham Hill Avenue, Charlotte, NC 28277
Region: United States > North Carolina > Charlotte
Price Range: $189 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Charlotte Ballantyne 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Staybridge Suites Charlotte Hotel Charlotte
Charlotte Staybridge Suites
Hotel Style:
#36 Family Hotel in Charlotte
#41 Romantic Hotel in Charlotte
#50 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Charlotte Ballantyne staff and other travellers.
2 questions
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Tampa, Florida
8 months ago
over a year ago

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Questions? Get answers from Staybridge Suites Charlotte Ballantyne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles CathyP326, 18 Jun 2016 | Read review
“Do not stay on the first floor! Can be noisy!”
 of 5 bubbles jinksj, 13 Apr 2016 | Read review
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 of 5 bubbles rubenv335, 5 Feb 2016 | Read review
“Be sure to ask about weekly or monthly rates if staying that long. Ask about business rates, AARP, AAA and any points programs.”
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