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Omni Charlotte Hotel

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Omni Charlotte Hotel
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1,885 Reviews from our TripAdvisor Community

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Showing 1,873: English reviews
Pittsburgh, Pennsylvania, United States
Reviewed 31 May 2016

Nice hotel. Everyone was friendly. Great location. Awesome pool area(drinks a little too pricey). Good access to the Epicenter. The only things keeping it a five star is that maid service was very late everyday(4-5ish+), escalator to lower level was broke during entire stay(Thursday thru Monday), and the valet only parking for 24 a day.

Thank Garry D
GWYNN OAK, United States
Reviewed 24 May 2016

The area was very noisy throughout the afternoon and evening. The rooms did not have microwaves or fridge for guest use. There wasn't any complimentary breakfast and some of the hotel amenities were not in proper working condition. The valet staff was highly courteous and professional at all times.

Review collected in partnership with Omni Hotels & Resorts
Thank Latice L
United States
Reviewed 23 May 2016

I've also been to an Omni Hotel in Atlanta, and I have to say this one in Charlotte was as good and, in some cases, even better. The rooms are clean, properly turned down and ready when I arrived. No funny smells and no missing items. The entire staff was friendly and helpful during my stay. I will say that...

Review collected in partnership with Omni Hotels & Resorts
Thank Hafez A
Mauldin, South Carolina
Reviewed 23 May 2016 via mobile

Nice place to stay but unless you plan to use amenities; no reason to pay. I stayed one night after Nascar allstar race due to a Travelocity deal. Also nice that room service is 24 hours as I was at the race until 1:30 am. Any hotel in midtown is nice and close to whatever you need.

Thank James H
Kansas City, Missouri
Reviewed 22 May 2016

One of the better experiences I've had at a hotel recently. I enjoy coffee and asked housekeeping for an extra couple packets, they took care of that and more. The desk staff was very helpful giving us places to eat and taking care of printing boarding passes. The room was taken care of very nicely every day just like we...

Thank Maurice B
Reviewed 22 May 2016

The Omni has an excellent staff with valets and attendants everywhere. The rooms are well appointed and comfortable and it sits across from the Bank of America building and over the Bank of America Plaza, which has shopping and fast food just down an escalator from the lobby. Time Warner Cable Arena (home of the NBA "Hornets") is within a...

1Thank Michael P
Springfiedl, United States
Reviewed 21 May 2016

Upon checkout i noticed immediately that I could hear the bar from the street level. I was on the seventh floor. A co worker on the 12th floor could also hear it. Staff said that this would go on until 2:00 in the morning for the next few nights. So i asked to be moved which they kindly did. Little...

Review collected in partnership with Omni Hotels & Resorts
1Thank John D
Charlotte, North Carolina, United States
Reviewed 20 May 2016

My wife and I thoroughly enjoyed our stay at the Omni. The surprise birthday weekend was a success due in great part to the staff of the Omni. The location was perfect to walk to all of the cities events, restaurants, and exhibits while keeping the price point reasonable. Thank you for a memorable weekend. We shall return!

Review collected in partnership with Omni Hotels & Resorts
Thank Jonathan B
Reviewed 19 May 2016 via mobile

The onmi hotel is a nice hotel. A four star hotel you would think every room would be great but it appeared that the cheapest rooms really wasn't all that. The best thing about it is uptown and in the middle of everything. The pool is nice, the gym is small. Restaurants in the hotel as well.

Thank Supabigg
Dublin, Ireland
Reviewed 18 May 2016

I stayed at the Omni in March for a conference. The hotel is in a great location, close to the airport and right in the city centre. At check in, the staff were extremely friendly and helpful. My room was a good size with a very comfy bed but the decor was just a little bit dated I thought. Also...

Thank victoria_jamison

293 photos of this hotel

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All Traveller Photos (187)
Room/Suite (53)
Hotel & Grounds (21)
Dining (3)
Pool/Beach Area (5)
Bathroom (21)
View from Room (15)
Other (69)

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Amenities (13)
Deluxe King Room (29)
Dining (1)
The Hotel (31)

Management photos: Courtesy of the property manager

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Room/Suite (12)
Dining (5)
Business Centre/Function Rooms (1)
Hotel & Grounds (7)
Bathroom (1)
Other (4)


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. ... more   less 

Additional Information about Omni Charlotte Hotel

Address: 132 E Trade St, Charlotte, NC 28202-2131
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $194 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Expedia, Hotwire, Orbitz, Hotels.com, Priceline, Travelocity, Cancelon, TripOnline SA and getaroom.com so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni
Hotel Style:
#5 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Omni Charlotte Hotel staff and other travellers.
18 questions
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Lancaster, Pennsylvania, United States
over a year ago
over a year ago
Pooler, Georgia
over a year ago

See all questions (18)

Questions? Get answers from Omni Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sorry This may not help me:0”
M9415OCstevec, 12 Apr 2017 | Read review
“Something not facing the street would be quieter.”
Dan8605, 28 Mar 2017 | Read review
“10th Floor gave us a great view of the skyline”
VinColon, 27 Mar 2017 | Read review
“10th floor corner room was very small bath area. Also a loud pet floor. As well as drunks at 3 am up and down the hall.”
A3754FVkellys, 6 Mar 2017 | Read review
“Room looking on out to the city”
Paige466, 20 Feb 2017 | Read review
5 of 5