We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Omni Charlotte Hotel

2,220 reviews
Save
Traveller (202)
Room & Suite (147)
Pool & Beach (10)
Overview
  • Excellent41%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Omni Charlotte Hotel
Offers & Announcements: LIMITED TIME OFFER
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from USD 223.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlotte hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "395f65c8b63741298a2457b748773cb1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":223201,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[80738347],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":224,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"395f65c8b63741298a2457b748773cb1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":307,"lowestMetaPrice":223,"additionalPartner":false,"highestMetaPriceDisplay":307,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":307,"lowestMetaPrice":223,"highestMetaPriceDisplay":307,"hotelName":"Omni Charlotte Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM5NWY2NWM4YjYzNzQxMjk4YTI0NTdiNzQ4NzczY2IxIiwiQUlLIjoiODY1NWU2NzFmNmM3NDBkMjk3OTMyZDNlYjRkOGY4ODcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "USD 223", "hasDates": true, "hacComplete": false, "contentIdMappings": {"80738347":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,220)Write a Review
There are newer reviews for Omni Charlotte Hotel
See the most recent reviews
Filter reviews
2,204 results
Traveller rating
857
599
383
220
145
Traveller type
Time of year
LanguageEnglish
More languages
857
599
383
220
145
Show reviews that mention
All reviewsvalet staffvalet parkingwithin walking distanceconvention centerlocation is greatstaff was friendlybusiness tripepicenterwalgreensdowntownconferencenightlifeconcertarena
FilterEnglish
Updating list...
21 - 25 of 2,204 reviews
Reviewed 3 weeks ago

I just checked out of a beautiful newly renovated room and enjoyed the outstanding customer service at the front desk, bell staff and in-room dining team. I think it's the best customer service I've ever had - and I travel extensively.More

Review collected in partnership with Omni Hotels & Resorts
Thank Carol F
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 2 weeks ago

Dear “Carol F,” Thank you for taking the time to share your positive review. We are glad that you enjoyed your stay in our newly renovated room. We are excited to announce that soon our transformed hotel, which includes the motor lobby, exterior façade, Trade...More

Reviewed 3 weeks ago

I was in town for a convention. The hotel was under going renovations - the front desk staff made me aware of this upon check-in. The staff was great - they acted like they wanted you there. Justin at the desk was exceptional. The cookies/cider...More

Thank Michael V
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 2 weeks ago

Dear “Michael V,” Thank you for your excellent review of the Omni Charlotte Hotel. We appreciate you staying with us and value all your comments and recommendations. Thank you for the favorable mention to our staff, especially Justin at the desk, as we are very...More

Reviewed 3 weeks ago

Great service with friendly staff and very clean facility throughout. The accommodations were well above what I had anticipated. The food choices were spectacular. Construction was going on at the same time of my visit, but the staff tried to accommodate everyone to the best...More

Review collected in partnership with Omni Hotels & Resorts
Thank R8102DMcraigf
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 3 weeks ago

Dear “R8102DMcraigf,” Thank you for taking the time to review the Omni Charlotte Hotel. We are thrilled you enjoyed the service and accommodations. Thank you for your nice comment to our staff. We are proud to employ a wonderful staff dedicated to providing excellent service...More

Reviewed 3 weeks ago via mobile

This property is tired. The service was awful in their " Temporary" restaurant. Not the Omni experience I have come to expect at all. This hotel has no business being an Omni! When I made my reservation, I was never told the were undergoing renovations....More

Thank Karen D
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 3 weeks ago

Dear “Karen D,” Thank you for submitting your TripAdvisor review. Please accept my apologies for any inconvenience you experienced. We appreciate your comments and are addressing areas of concern with our team. We are in the process of a hotel re-imagination, which includes the motor...More

Reviewed 3 weeks ago

Travel for a living so I look at room products a little differently. Also at 6'4" I see many things that many reviews miss. The first key to this property - they know how to take a downtown hotel room and make it feel LARGE....More

Thank BillY567
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 3 weeks ago

Dear “BillY567,” Thank you for your TripAdvisor recommendation. We are pleased that you enjoyed the newly designed guestroom and you had a chance to see some of what the future has in store for us. I can assure you we are excited as this property’s...More

View more reviews
PreviousNext
134567441
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
USD 169 - USD 445 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 169 - USD 445 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (202)
Room & Suite (147)
Pool & Beach (10)
Dining (5)
Amenities (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Christine A
17 April 2017|
Answer
Response from David P | Property representative |
The hotel does not offer a shuttle. However Charlotte Area Transit (CATS) operates the Airport Sprinter that picks up at the airport every 20 minutes weekdays and 30 minutes on weekends and evenings at a cost of $2.20
0
Votes
TBains
15 April 2017|
AnswerShow all 2 answers
Response from David P | Property representative |
We do have connecting rooms. Please just called the hotel directly to make arrangements
0
Votes
tinydancerath
9 March 2017|
AnswerShow all 2 answers
Response from Al M | Reviewed this property |
Sorry, no idea
0
Votes
PreviousNext
123456
Room Tips
"If you still want stay there, insist you do not want the side facing the rooftop bar."
Read review
"High room is probably quieter during construction"
Read review
"Ask for a higher floor and a renovated room."
Read review
"want a tub, ask for two queens. Most king rooms have shower only. Becuase buildings are interconnects..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing