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Omni Charlotte Hotel

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Omni Charlotte Hotel
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1,884 Reviews from our TripAdvisor Community

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Showing 1,872: English reviews
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Apex, North Carolina
Reviewed yesterday NEW

Within walking distance of restaurants, bars, shops. Lovely area. Highly recommended. Plenty to see and do. Great valet service. Customer service was outstanding. Would definitely stay here again on my next visit

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank P8165UDpatriciab
Portland, OR
HOTEL’S FAVOURITE REVIEW
Reviewed 28 September 2016

I stayed here the week of Sept 19 - arriving Monday and departing Friday. The hotel is a short ride from the airport by taxi (for 3 of us it was around $30 with tip.) The hotel lobby is nice and welcoming - staff were pleasant and got us to our rooms pretty efficiently. I had a King room overlooking...

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Helpful?
1Thank Lady_Nafziger
About Hotel's Favourite Review
David P, General Manager at Omni Charlotte Hotel, responded to this review

Thank you very much for the kind words regarding our staff. We look forward to your next visit to Charlotte so you can truly enjoy venturing out.

Bluffton, South Carolina
Reviewed 2 days ago NEWvia mobile

I have honestly stayed at comfort inns that were nicer. First off we get to the room and it smells like mildew. Next when I went to take a shower the shower backed up so bad that I was ankle deep in water. Then to top it off they screw you in parking so I got to the hotel at...

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Helpful?
Thank Heather L
Asheville, North Carolina
Reviewed 3 days ago NEW

Conveniently located in the downtown area (especially close to the Spectrum Center), the hotel was nice and clean, the valet parking made it even easier to get checked in and ready to head out on the town. The staff was friendly and helpful.

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Helpful?
Thank julu74
San Francisco, California
Reviewed 3 days ago NEW

The Staff is absolutely amazing!! 5 stars. I've stayed at a lot of hotels and never have I met a team like this. Also the buffet at the restaurant below was delicious!! However the rooms need a complete redo. The floors were dirty, wall paper falling down and molding smell. I brought the concerns to management and they tried very...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Tiffany B
tampa, United States
Reviewed 5 days ago NEW

Archaic payment system delayed our team of 8 students from checking in for 4 hours. They did not originally accept credit cards before the trip for a large group. Since the check from our school was lost, we had to pay on the spot. They did not accept the card over the phone. Instead, our employer needed to fill out...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank F9990QQroys
Mt Holly
Reviewed 5 days ago NEW

This hotel was very nice and the staff were super kind. I was told they were remodeling soon and I told them I thought it was already nice. So it will only get nicer. Great location and it has a roof top pool!!!!! Lots to do around there. Spacious rooms

Review collected in partnership with Omni Hotels & Resorts
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Thank susanaU3605ZC
Pittsboro, United States
Reviewed 6 days ago NEW

Our family of 4 stayed for 2 nights and were pleased with the experience. The staff was so sweet and accommodating upon arrival; they made little explorer bags with activities for our kids, and the young valet offered our kids lollipops while we waited. The location is great, as we were able to walk to all the museums no problem....

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Thank sharib106
Reviewed 1 week ago NEW

We valeted the car (financially worth it, as there was a Hornet's game that evening and parking was expensive!) and headed in to the hotel. Stayed in a King room (I think Room 518, which could use some minor updates, but nothing critical). Had a nice view of the city and didn't hear too much hallway noise. We were travelling...

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Helpful?
Thank Colinda P
Boston, United States
Reviewed 1 week ago

The tub in my bathroom was clogged. I asked the front desk to have it fixed. They left me a voicemail saying that an engineer fixed the problem, but in the morning I had the same disgusting experience. The rooms are tired and definitely not on par with what you'd expect from an Omni.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank 528natid

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. ... more   less 

Additional Information about Omni Charlotte Hotel

Address: 132 E Trade St, Charlotte, NC 28202-2131
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $193 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Omni Hotels & Resorts, Orbitz, Expedia, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni
Hotel Style:
#5 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Omni Charlotte Hotel staff and other travellers.
18 questions
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Lancaster, Pennsylvania, United States
over a year ago
over a year ago
Pooler, Georgia
over a year ago

See all questions (18)

Questions? Get answers from Omni Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sorry This may not help me:0”
M9415OCstevec, 12 Apr 2017 | Read review
“Something not facing the street would be quieter.”
Dan8605, 28 Mar 2017 | Read review
“10th Floor gave us a great view of the skyline”
VinColon, 27 Mar 2017 | Read review
“10th floor corner room was very small bath area. Also a loud pet floor. As well as drunks at 3 am up and down the hall.”
A3754FVkellys, 6 Mar 2017 | Read review
“Room looking on out to the city”
Paige466, 20 Feb 2017 | Read review
5 of 5