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The Ballantyne, A Luxury Collection Hotel, Charlotte

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Traveller (256)
Room & Suite (196)
Dining (62)
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Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from The Ballantyne, A Luxury Collection Hotel, Charlotte
Special Offer: 4th Night Free/Breakfast
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Offers from The Ballantyne, A Luxury Collection Hotel, Charlotte
Special Offer: 4th Night Free/Breakfast
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (847)
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261 - 265 of 834 reviews
Reviewed 27 October 2015

Wonderful room, friendly staff. Only downside was that no one helped us with our luggage on arrival, but otherwise it was a wonderful stay. We immediately booked our next stay. Recommended for couples for special occassions.More

Thank EZ_70
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 28 October 2015

Dear EZ_70, Thank you for taking the time to review your experience at The Ballantyne. It’s wonderful to know that you enjoyed your stay so much, you’ve already planned your return! Rest assured that when you arrive for a second time, our staff will be...More

Reviewed 26 October 2015

Not quite the 5 star rating, but very nice, nonetheless. Huge hotel with golf course and space enough for weddings, meetings, etc. The breakfast on the terrace overlooking the golf course was wonderful. Excellent service. Fair pricing. Will definitely stay again.More

Thank jujubean4
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 28 October 2015

Dear jujubean4, Thank you for sharing your review. With our fine service, sprawling accommodations and memorable breakfast service on the terrace, we hope you departed with plenty of fond things to look back on at The Ballantyne. We appreciate your feedback and hope you will...More

Reviewed 25 October 2015 via mobile

Beautiful hotel with golf course and spa in Charlotte. Close to downtown and Southpark Mall. Lovely people and nice hospitality everywhere except this hotel. Valet guys were great, even though the one inside in the lobby misinformed me: I asked if the pool was open...More

Thank Elina W
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 27 October 2015

Dear Elina W, We appreciate the time you have taken to share your thoughts. While we are pleased to know you enjoyed our amenities and ambiance, we apologize for the miscommunication you experienced. You are correct in expecting the best in service at our hotel,...More

Reviewed 15 October 2015

Attended a conference at this hotel. The facility is excellent. A Starwood property. 5 star all the way. Service was excellent. The food was great. Nice pool. The golf course looked nice, but did not have time to play. A great place for a quiet...More

Thank skidocchicago
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 16 October 2015

Dear skidocchicago, Thank you for reviewing your stay for a conference. It is wonderful to hear that you find we are thoroughly meeting the Luxury Collection standard in hospitality. Hopefully, if business or leisure brings you back to the Charlotte area, you’ll have more time...More

Reviewed 15 October 2015 via mobile

This is a great hotel; if in the city center (of course then no golf course) it would be perfect. We found the facility top notch with extraordinary service and accommodations. The spa offered great massages, the restaurant dinner offerings were extraordinary and although we...More

Thank davefoshee
Response from Ballantyne H, General Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 16 October 2015

Dear davefoshee, We appreciate the time you have taken to review your recent stay at The Ballantyne. We could not be more pleased to hear that you enjoyed every aspect of your stay from start to finish. Between visits to the spa and relaxing in...More

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Best Value Properties in Charlotte, NC
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free Internet
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Bar/Lounge
Golf Course
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 213 - USD 458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Charlotte
#3 Green Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 213 - USD 458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Charlotte
#3 Green Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (256)
Room & Suite (196)
Dining (62)
Pool & Beach (36)
Amenities (25)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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outdoors44va
5 August 2017|
AnswerShow all 2 answers
Response from Susan W | Reviewed this property |
I am sorry I do not know the answer to that. 😀
0
Votes
outdoors44va
5 August 2017|
AnswerShow all 3 answers
Response from Ballantyne H | Property representative |
Thank you for your inquiry, and we apologize for the delay in responding. Our rooms do not feature sofa beds. However, we have a rollaway bed available for a fee.
0
Votes
CIN G
23 September 2016|
Answer
Response from Ballantyne H | Property representative |
Hello and thank you for inquiring about military rates. We do not offer the state or federal government per diem but we do offer AAA/AARP and SPG Member discounts among others. You can also view seasonal offers on our... More
1
Vote
Room Tips
"comfy beds, hot showers"
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"As for a view of the golf course"
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"I prefer king beds"
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"We prefer rooms with a golf-course view."
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