We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

HYATT house Charlotte Center City

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
HYATT house Charlotte Center City
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,172 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Start your review of HYATT house Charlotte Center City
 Click to rate
Charleston, South Carolina
Reviewed 2 days ago NEW

Rooms were clean and beds were comfortable. Staff was very accommodating. Bartenders were knowledgable and knew how to make most drinks. Impressive scotch line up at the bar from Johnnie Walker black to Macallan 18 yr. We will be staying again in November, no question.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank markhX4634PX
Augusta, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017

We visit Charlotte multiple times a year for leisure, as it is our favorite city to visit. We always stay at the Hyatt House. The rooms are like apartments, featuring a king bed, full kitchen and living room (we stay in the 1 bedroom suites). The views are amazing (the windows are almost floor to ceiling and cover the length...

 Report
Helpful?
Thank jhinson2457
About Hotel's Favourite Review
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

Thank you for choosing us time and again as your home away from home. We appreciate you bringing your family back to us each time! Please come see us again soon!

Mooresville
Reviewed 3 days ago NEW

We were going to see a concert at the Spectrum Center and decided to stay downtown for the night. The location could not be better for events at the Spectrum Center. The hotel is very nice, and rooms are clean. The bed was comfortable. None of the staff we interacted with from the front desk, bar, restaurant, and breakfast were...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank brandona237
Prosperity, South Carolina
Reviewed 5 days ago NEW

Convenient location to Everything in downtown. Breakfast is top notch with made to order omelets.. Room is more than comfortable with high tech amenities. Front desk welcomes you each time you enter and remembers your name.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Gary A
GA
Reviewed 6 days ago NEW

My husband and I attended an event at the Spectrum Center. We had a great room, very comfortable. The bed was probably the best of any hotel where I've stayed. We had a nice dinner at the bar and, again, received outstanding service. So pleased with everything about our stay.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Suzy34
Reviewed 1 week ago NEW

Great for walking distance to the main uptown area. The Epicenter is just a 2 minute walk along the road. Breakfast was decent, staff were always very friendly when meeting them in the elevator. Room was fantastic, had full kitchen and everything you need. Would definitely stay there again when back in Charlotte.

 Report
Helpful?
Thank Gary C
Charlotte, North Carolina
Reviewed 1 week ago

The water temperature for the shower was freezing , called to report and no resolution, nor concern. Was informed checking in that a late checkout would be honored, the following day declined. Due to "saying yes to too many guest". Very disappointed with stay.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank D4608KXangelaa
New Hampshire
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank globetrotter6767
San Angelo, Texas
Reviewed 1 week ago

This place is convenient to sports and concert venues. They appear to serve a nice breakfast. The staff is friendly. The fitness room is wonderful. The pool area is nice. The rooms are spacious, the TVs are large, and the beds are comfy. However, we have stayed on two occasions, and we are not fans for four reasons: 1. The...

 Report
Helpful?
Thank KenandMaxine B
Greenville, South Carolina
Reviewed 1 week ago

Nice hotel right next to Spectrum center and Epicenter. Area right outside of hotel seemed a little sketchy the first night going out to eat, but there were several officers and security posted along the walk back and next night making it feels safer.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Margaret R

445 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (313)
Viewed
Room/Suite (117)
Viewed
Hotel & Grounds (36)
Viewed
Dining (18)
Viewed
Bathroom (14)
Viewed
View from Room (17)
Viewed
Pool/Beach Area (11)
Viewed
Family/Play Areas (1)
Viewed
Other (99)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (121)
Viewed
Amenities (11)
Viewed
Deluxe King Room (30)
Viewed
Double Queen Room (20)
Viewed
One Bedroom Suite (30)
Viewed
Pool (7)
Viewed
Dining (6)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Second Ward
Hyatt Place Charlotte Downtown
Second Ward
Hilton Charlotte Center City
Second Ward
Omni Charlotte Hotel
Omni Charlotte Hotel
#38 of 177 in Charlotte
1,885 reviews
Show Prices
Show Prices
Show Prices
Second Ward
Hampton Inn Charlotte - Uptown
First Ward
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Charlotte
#18 of 177 in Charlotte
585 reviews
Second Ward
Westin Charlotte
Westin Charlotte
#29 of 177 in Charlotte
1,482 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more   less 

Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202-2427 (Formerly Hotel Sierra Charlotte Center City)
Region: United States > North Carolina > Charlotte
Price Range: $195 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Charlotte Center City 3*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, Hyatt Hotels Corporation, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your HYATT house Charlotte Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Business Hotel in Charlotte
#7 Romantic Hotel in Charlotte
#14 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from HYATT house Charlotte Center City staff and other travellers.
15 questions
Ask a question
Augusta, Georgia
matthew_allen30 Property representative
Helpful answer
2
Votes
Not as helpful

We offer a full buffet breakfast each morning with Scrambled Eggs, breakfast meats, French Toast or pancakes. We do have assorted pastries, juices, cereal, toast, bagels. And we have a full made to order omelette station available each morning.

over a year ago
Athens, Ohio
MsFroggy32 Chesapeake Reviewed this property
Helpful answer
1
Vote
Not as helpful

trydavis had the same answer as me. $24

over a year ago
Monroe Township, NJ
over a year ago
matthew_allen30 Property representative
Helpful answer
0
Votes
Not as helpful

Valet parking is available on property for $22 per night. We also offer a Parking package on Hyatt. com that you can use that will help to save about $10 per night on parking.

There are a few self parking lots adjacent to the hotel, but are not controlled by the hotel. Both vary in pricing due to volume in the city, special events, etc. They typically run from $5-$35 every 12 hours.

over a year ago
Corvallis, Oregon
matthew_allen30 Property representative
Helpful answer
1
Vote
Not as helpful

Microwaves are in all of our guest rooms, our studio and one bedroom suites come with full kitchens.

We do not have rollaway beds at our hotel. Our studio and one bedroom suites have a pullout sleeper sofa. Our double queen room has the 2 beds but no sofa.

over a year ago
Ames, Iowa, United States
7 months ago
Dave O Charlottesville, Virginia Reviewed this property
Helpful answer
0
Votes
Not as helpful

Looks like you got your answer, agree...they don't have a shuttle but can arrange transport. It's a great location if you have business downtown but if you want to be near the airport you might want to find a place closer.

7 months ago

See all questions (15)

Questions? Get answers from HYATT house Charlotte Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a corner suite on the 16th floor, was really big.”
garycM3406JI, 19 Apr 2017 | Read review
“Higher floors have better views”
michaelsalbanese, 28 Mar 2017 | Read review
“13th floor was convenient to amenities and offered a great view.”
thescotteason, 22 Feb 2017 | Read review
“Higher floor for great view of city.”
ReneeB192, 30 Jan 2017 | Read review
“If you want a bathtub, find out if one is available.”
investroll, 29 Jan 2017 | Read review
5 of 5