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All reviewsfront deskthe breakfast areaking suiteroom was cleana great stayrestaurants and shoppingcontinental breakfastthe general managergreat customer servicewould recommend this hotel to anyoneyogurthot tubvery nice hotelenjoyed my stayhousekeeping staffdefinitely stay here againparking lot
All around this trip was a great stay! It was a weekend getaway that I'm definitely looking forward to again. The staff was very polite and attentive. The housekeepers, front desk staff, managers and security were all friendly. Special kudos to Christian (hope I got...More
I'm a Gold-Elite Member with Marriott and stay in quite a few hotels. I will not be back to this location. My primary complaint is with the front desk staff. I needed a second nite and the desk clerk was unable to do so from...More
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 2 weeks ago
I want to take a moment to apologize for this issue. Please let us know if its still a pending issue so we can take care of it.
I would definitely recommend this hotel to anyone coming into town or even just for a weekend getaway. The rooms are clean and the hallways always had a fresh smell. The staff was very professional and very nice. Big thanks to the management team and...More
I stayed at this Fairfield Marriott for four comfortable, peaceful months. Nikki, Assistant Manager, is the very, very best!! She looked out for me from the first day I checked in. Staff members were all committed to making my stay as comfortable as possible -...More
I have been staying here for an extended stay and will say the hotel offers great amenities , courteous front desk staff , kind housekeeping staff who go above and beyond to make sure my room was quite comfortable.. Lastly, Chris Manor the general manager...More