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Fairfield Inn & Suites Charlotte Matthews

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#41 of 176 Hotels in Charlotte
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1 room 2 adults 0 children
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Fairfield Inn & Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews
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396 Reviews from our TripAdvisor Community

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Showing 388: English reviews
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Reviewed 4 days ago NEWvia mobile

Every year around this time I normally come to Charlotte to visit my daughter. I have always stayed here. I checked in after a long road trip from CHICAGO and was very tired, then ORLANDO "like the city" gave me and my sisters a burst of energy. He was EVERYTHING!!!! When we made it to our room we discovered certain...

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Helpful?
Thank Veronica M
Reviewed 3 weeks ago via mobile

We received excellent service. Orlando was so helpful and friendly. We could tell he really loves his job. The continental breakfast was one of the best we've ever had. The room, pool and lobby were very well kept. We will definitely go back. :)

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Thank kimw1963
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Matthews. I'll be sure to reward Orlando for his OUTSTANDING SERVICE. Chris Manor General Manager

Reviewed 5 weeks ago

First time to Charlotte, very friendly staff, made us feel welcome to the area. Orlando at the front desk answered all of our questions and then some. Room made us feel like we were at home. VERY comfortable. VERY clean. Did not have to scrub down room like we usually do. Will definitely stay again, even if that puts us...

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Thank Tamica K
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Matthews. We strive to make every guest feel as they were at home. Kudos to Orlando for making this a memorable experience. Chris Manor General Manager

Reviewed 20 February 2017 via mobile

I had a wonderful stay at the Fairfield Inn and Suites. The room was fabulously clean and decorative. The bed was so comfortable with fresh crisp bedding. The front desk staff courtesy was awesome. Special thanks to Orlando and Aiesha for accommodating my stay request in the most efficient way. I called online to make reservations and an error occurred...

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1Thank reneebalto
Reviewed 3 February 2017

I stayed at this Fairfield Inn for a few days visiting family. First, the location was good proximity to a variety of restaurants. The location is walking distance to Chili's and Buffalo Wild Wing. Within a short 3-5 min drive there are many other restaurants like Outback, Showmars, Genghis Grill (we enjoyed that place), Ruby Tuesday, Red Lobster, Long Horn...

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1Thank Mi L
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Hello and thank you for taking the time to let us know how we are doing. Your feed back is very important to us. I am very fortunate to have Nedra and Orlando on my team. Next time you are in Charlotte and are staying at the Fairfield Inn, please stop by and introduce yourself. Yours in Service, Chris Manor...

Knoxville, Tennessee
Reviewed 1 February 2017

I stayed here before in March and my has the value gone down. 2 girls from last time werent there and that was the main reason for my return. Nicky was atleast there breakfast could be better too. might reurn

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Helpful?
Thank crystalhankin
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Hello crystalhankin, Thank you for returning to the Fairfield Inn Charlotte Matthews. I am sorry we fell short of your expectations during your stay. Yes Nikki is still here and I recently promoted her for hardwork and dedication the hotel. On your next visit please feel free to contact me direct and I will assure you next visit will be...

Charlotte, NC
Reviewed 31 January 2017

We are a local family who needed to stay overnight at a hotel due to a last-minute plumbing problem at our home. After a series of unfortunate events on an online hotel reserve website, we ended up at the Fairfield Inn. The suite was large and comfortable, but our 10-year old was extremely disappointed to learn that the swimming pool...

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Thank andromedaeve
Reviewed 31 January 2017

Stayed for 1 night while visiting Charlotte last week. Wonderful stay from start to finish! I checked in around 2 in the morning, and the staff was very welcoming and friendly. They even let me stay another hour after my check-out time after I accidentally slept in. Big rooms, comfortable beds, and fast wifi. I'll definitely stay here when I...

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Thank Aaron W
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Matthews. Chris Manor General Manager

El Reno, Oklahoma
Reviewed 26 January 2017

Nice place to stay a couple days. Short drive to the city and plenty of stuff close by to keep occupied. Clean rooms and nice beds and Jacuzzi tub was a nice extra. All around good place and would stay here again.

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Thank Casketfiller
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Matthews. Chris Manor General Manager

Reviewed 20 November 2016 via mobile

I had a great stay. The outside fire pit and grills really came in handy.The room was clean and cozy and Shani at the front desk was very polite and helpful!! Thank you Shani for making my stay great!

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Thank Tim O
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Matthews. Chris Manor General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: $136 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Hotel Style:
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
 of 5 bubbles Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
 of 5 bubbles johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
 of 5 bubbles GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
 of 5 bubbles brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
 of 5 bubbles 656albertt, 22 Jun 2016 | Read review
5 of 5