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Aloft Charlotte Ballantyne

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#35 of 180 Hotels in Charlotte
Certificate of Excellence
GreenLeadersPlatinum level
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Aloft Charlotte Ballantyne
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342 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Wake Forest, North Carolina
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 November 2013

I stayed here for 2 nights on a business trip and have stayed at another Aloft property as well. The cool modern feeling is really different from your typical chains. The service was outstanding and the stay was very pleasant. It's extremely convenient - tons of places to eat nearby. The room was extra clean and I like their sustainability... More 

Helpful?
Thank flynnc
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear flynnc, We truly appreciate your feedback and we are a delighted to know you enjoyed your time with us! Thank you for taking part in the Make A Green Choice program and helping us meet our “green” goals. We look forward to having you stay with us again! More 

Atlanta, Georgia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 November 2013

First stay at a an Aloft and it was great. Clean, great atmosphere and located in an area with plenty to do. About a 15 minute drive from down town. Staff was very friendly and informative. Def will visit again!

Helpful?
Thank Tara M
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Tara M, It is always great to hear that a first time Aloft guest enjoyed their stay! We hope to see you again, not only at our property but at other Aloft Hotels around the world! More 

Richmond, Virginia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 November 2013

Stayed 2 nights here while attending a conference. The service was very good and the room was very clean, however the King room was quite small and very bland. The walls were battleship gray and the wall behind the TV was charcoal. No pictures or wall designs. Very Furniture is very cheap; one plastic chair in the room to sit... More 

Helpful?
1 Thank cindy r
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear cindy r, Thank you for taking the time to share your thoughts. We are happy to know that service and cleanliness met your needs. We understand that our design does not appeal to everyone and appreciate your feedback. We can only improve by receiving feedback from our guests! We do hope that you give Aloft another chance in the... More 

Aiken, South Carolina
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 4 November 2013

The Ballantyne Aloft is one of our favorite properties. The over-all area is great and it's located near a restaurant (Firebirds) that we always enjoy. Past visits to this property were always excellent. This trip we had a few issues: the room had a bit of a smell to it and the shades (they pull down) didn't fully cover the... More 

Helpful?
Thank UncleKeith
rwhitmarsh01, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear UncleKeith, Thank you for providing us with this valuable feedback. We apologize that your most recent stay was not on par with previous visits to our property. We have addressed the issues mentioned to ensure the Loft utilized during your visit is in full working order. Please don’t hesitate to contact us directly if there is anything we can... More 

United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 November 2013

Stayed at this hotel this past weekend. The front desk was very helpful upon check-in. I stayed in a king bed room; the room itself was on the small side. For my purposes though, it worked very well. The shower was amazing after a long day. The lights and a/c turned on when you inserted your room key into a... More 

Helpful?
Thank KTolbert9
rwhitmarsh01, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear JadeHorse09, Thank you for taking the time to share your feedback with us, and we are glad you enjoyed the amenities and functionality of your Loft. We look forward to your next visit with us! More 

Naples, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 November 2013

We have stayed at this hotel 2 times now and have been very impressed every time. The service is wonderful, their staff is excellent! Great indoor pool, fitness room, the bar is absolutely great. Our last stay in October, 2013 was for my brother's wedding. My sister and I reserved the conference room for the shower as well. Karla Pietras,... More 

Helpful?
Thank Allie028
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Allie028, We are so thrilled to know you have enjoyed both of your experiences with us! Thank you for your kind words about Karla and the staff. We strive to provide the best experience for our guests. It is always such a pleasure to know we exceeded our guest’s expectations. We look forward to welcoming you and your family... More 

Saint James City, Florida
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 October 2013

This hotel was not cookie cutter. I really liked the first impression of the polished cement floors in the lobby and the round check in desk. The king room was by American standards a little small but well thought out. I was impressed by the use of the room key to control the lights.The room did not have the usual... More 

Helpful?
Thank Mako B
rwhitmarsh01, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Mako B, We are so happy to know you enjoyed the layout and design of our hotel! We apologize that the hallways were too noisy and truly appreciate you taking the time to let us know your experience. Please let us know the next time you are in the Ballantyne area and we will gladly assist with arranging your... More 

Aiken, South Carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 October 2013

Stayed here for an overnight visit to Charlotte on 10/5/13. Very nice and good value for the money...great for Ballantyne South Charlotte area but we also went downtown and back in no time. Hotel is exactly what you expect from Aloft.. appreciated the Hybrid parking spaces and attention to "green" sustainability at the hotel. Hotel felt quite new and clean.... More 

Helpful?
Thank Greycat11
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Hello Greycat11, We truly appreciate you taking the time to write us a review. We are happy to know that the front desk team went the extra mile for you and that you found our location to be great! We hope to welcome you back soon! More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 October 2013 via mobile

Simple and wonderful. Always a pleasure and always a great welcome. Charlotte is lucky to have Aloft. They do a great job - from greeting you, checking you in, house keeping, to the bar! I've been to many Alofts, this one is by far the best! A must.

Helpful?
Thank StuartKas
rwhitmarsh01, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear StuartKas, Thank you for your review! We are so excited to hear that you enjoy our hotel and that our team keeps you happy from check-in to the bar! We look forward to having you as our guest again soon! More 

Abingdon, Virginia
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 September 2013 via mobile

The hotels seem to all have a modern, hip vibe and pleasant urban atmosphere. The location is pretty central to anything you want to do in Charlotte. We were traveling with kids, its a fun spot with a warm pool, enough said!

Helpful?
Thank RMazzei
TLozano, Starwood Hotels & Resorts at Aloft Charlotte Ballantyne, responded to this review

Hi RMazzei, Thank you for writing about your recent stay. We are so glad you enjoyed the modern feel to our hotel as well as our location. We hope you and your family stay with us again soon. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Celebrate your style at Aloft Charlotte Ballantyne Hotel, set along the grassy greens of The Golf Club at Ballantyne in an upscale lifestyle community, and in the heart of Ballantyne Corporate Park. ... more   less 

Additional Information about Aloft Charlotte Ballantyne

Address: 13139 Ballantyne Corporate Place, Charlotte, NC 28277
Region: United States > North Carolina > Charlotte > Ballantyne East
Price Range: $170 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Ballantyne 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#1 Green Hotel in Charlotte
#28 Business Hotel in Charlotte
#30 Romantic Hotel in Charlotte
#30 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charlotte Ballantyne staff and other travellers.
4 questions
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Questions? Get answers from Aloft Charlotte Ballantyne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“as far as I could tell there is no "bad room"”
 of 5 bubbles Logisticsman1950, 24 Oct 2016 | Read review
“Higher floor for a view of golf course and area.”
 of 5 bubbles Steve2733, 18 Oct 2016 | Read review
“Top floor gets best view. Can see sunset from West rooms or Sunrise from east rooms.”
 of 5 bubbles golfer082, 17 Oct 2016 | Read review
“Like the ground floor rooms on the west side - no morning sun.”
 of 5 bubbles OldTar_71, 7 Oct 2016 | Read review
“Rooms above 2nd floor are most quiet.”
 of 5 bubbles Jennielowery, 27 Sep 2016 | Read review
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