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Aloft Charlotte Ballantyne

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#34 of 174 Hotels in Charlotte
Certificate of Excellence
GreenLeadersPlatinum level
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345 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Scottsdale, Arizona
Reviewed 3 December 2013

I'm becoming more and more of a fan of hotels like the Aloft. They focus on providing the necessities in an attractive, functional, yet comfortable way. Besides the efficiency, we chose the Aloft because they allowed pets and we were in the middle of a road trip down with our dog. Due to weather and traffic, we arrived 3 hours...

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Helpful?
Thank eldub1999
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear eldub1999, Thank you for your review. We are happy to hear that we were able to accommodate you and your furry friend during your stay and that our staff met your needs. We greatly apologize for the cleanliness of your room as we take this extremely seriously and it does not meet our high cleanliness standards. We appreciate you...

Bar Harbor, Maine
Reviewed 2 December 2013

We found this hotel to be noisy with people yelling during the night and dogs barking day and night. Bedding was uncomfortable with a stiff comforter and overstuffed pillows. Lighting in the room was weird.

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Helpful?
1Thank Studioc
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Studioc, We appreciate you for taking the time to share your experience. We apologize for the noise you experienced during your stay and thank you for the feedback regarding the bedding. While we are a pet friendly hotel, we will make a notation for your return stay to be placed on a pet free floor. We also have different...

Charlotte, North Carolina
Reviewed 24 November 2013

The service I was given! the beautiful rooms! and the help was second to none! Karla Pietras is such an amazing Manager and helped with getting the group discount for our families coming in from WI, FL, & Dominican Republic, for the surprise proposal, the Bridal Shower providing us with the "tactical room" and then for the Wedding a few...

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Helpful?
Thank Luis P
rwhitmarsh01, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Luis P, Congratulations on your wedding! We are thrilled that we were a part of such a special occasion. Thank you for your feedback and it is great to know that the staff and Karla exceeded your expectations. We look forward to having you stay with us again!

Wake Forest, North Carolina
Reviewed 22 November 2013

I stayed here for 2 nights on a business trip and have stayed at another Aloft property as well. The cool modern feeling is really different from your typical chains. The service was outstanding and the stay was very pleasant. It's extremely convenient - tons of places to eat nearby. The room was extra clean and I like their sustainability...

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Helpful?
Thank flynnc
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear flynnc, We truly appreciate your feedback and we are a delighted to know you enjoyed your time with us! Thank you for taking part in the Make A Green Choice program and helping us meet our “green” goals. We look forward to having you stay with us again!

Atlanta, Georgia
Reviewed 20 November 2013

First stay at a an Aloft and it was great. Clean, great atmosphere and located in an area with plenty to do. About a 15 minute drive from down town. Staff was very friendly and informative. Def will visit again!

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Helpful?
Thank Tara M
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Tara M, It is always great to hear that a first time Aloft guest enjoyed their stay! We hope to see you again, not only at our property but at other Aloft Hotels around the world!

Richmond, Virginia
Reviewed 15 November 2013

Stayed 2 nights here while attending a conference. The service was very good and the room was very clean, however the King room was quite small and very bland. The walls were battleship gray and the wall behind the TV was charcoal. No pictures or wall designs. Very Furniture is very cheap; one plastic chair in the room to sit...

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Helpful?
1Thank cindy r
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear cindy r, Thank you for taking the time to share your thoughts. We are happy to know that service and cleanliness met your needs. We understand that our design does not appeal to everyone and appreciate your feedback. We can only improve by receiving feedback from our guests! We do hope that you give Aloft another chance in the...

Aiken, South Carolina
Reviewed 4 November 2013

The Ballantyne Aloft is one of our favorite properties. The over-all area is great and it's located near a restaurant (Firebirds) that we always enjoy. Past visits to this property were always excellent. This trip we had a few issues: the room had a bit of a smell to it and the shades (they pull down) didn't fully cover the...

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Helpful?
Thank UncleKeith
rwhitmarsh01, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear UncleKeith, Thank you for providing us with this valuable feedback. We apologize that your most recent stay was not on par with previous visits to our property. We have addressed the issues mentioned to ensure the Loft utilized during your visit is in full working order. Please don’t hesitate to contact us directly if there is anything we can...

United States
Reviewed 4 November 2013

Stayed at this hotel this past weekend. The front desk was very helpful upon check-in. I stayed in a king bed room; the room itself was on the small side. For my purposes though, it worked very well. The shower was amazing after a long day. The lights and a/c turned on when you inserted your room key into a...

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Helpful?
Thank KTolbert9
rwhitmarsh01, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear JadeHorse09, Thank you for taking the time to share your feedback with us, and we are glad you enjoyed the amenities and functionality of your Loft. We look forward to your next visit with us!

Naples, Florida
Reviewed 1 November 2013

We have stayed at this hotel 2 times now and have been very impressed every time. The service is wonderful, their staff is excellent! Great indoor pool, fitness room, the bar is absolutely great. Our last stay in October, 2013 was for my brother's wedding. My sister and I reserved the conference room for the shower as well. Karla Pietras,...

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Helpful?
Thank Allie028
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Allie028, We are so thrilled to know you have enjoyed both of your experiences with us! Thank you for your kind words about Karla and the staff. We strive to provide the best experience for our guests. It is always such a pleasure to know we exceeded our guest’s expectations. We look forward to welcoming you and your family...

Saint James City, Florida
Reviewed 27 October 2013

This hotel was not cookie cutter. I really liked the first impression of the polished cement floors in the lobby and the round check in desk. The king room was by American standards a little small but well thought out. I was impressed by the use of the room key to control the lights.The room did not have the usual...

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Helpful?
Thank Mako B
rwhitmarsh01, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Mako B, We are so happy to know you enjoyed the layout and design of our hotel! We apologize that the hallways were too noisy and truly appreciate you taking the time to let us know your experience. Please let us know the next time you are in the Ballantyne area and we will gladly assist with arranging your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Celebrate your style at Aloft Charlotte Ballantyne Hotel, set along the grassy greens of The Golf Club at Ballantyne in an upscale lifestyle community, and in the heart of Ballantyne Corporate Park. ... more   less 

Additional Information about Aloft Charlotte Ballantyne

Address: 13139 Ballantyne Corporate Place, Charlotte, NC 28277
Region: United States > North Carolina > Charlotte
Price Range: $168 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Ballantyne 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#1 Green Hotel in Charlotte
#28 Business Hotel in Charlotte
#30 Romantic Hotel in Charlotte
#30 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charlotte Ballantyne staff and other travellers.
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Questions? Get answers from Aloft Charlotte Ballantyne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“as far as I could tell there is no "bad room"”
 of 5 bubbles Logisticsman1950, 24 Oct 2016 | Read review
“Higher floor for a view of golf course and area.”
 of 5 bubbles Steve2733, 18 Oct 2016 | Read review
“Top floor gets best view. Can see sunset from West rooms or Sunrise from east rooms.”
 of 5 bubbles golfer082, 17 Oct 2016 | Read review
“Like the ground floor rooms on the west side - no morning sun.”
 of 5 bubbles OldTar_71, 7 Oct 2016 | Read review
“Rooms above 2nd floor are most quiet.”
 of 5 bubbles Jennielowery, 27 Sep 2016 | Read review
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