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The Ritz-Carlton, Charlotte

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#19 of 175 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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The Ritz-Carlton, Charlotte
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561 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Charlotte
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Showing 557: English reviews
Reviewed 18 January 2017 via mobile

The Ritz-Carlton Hotel in Charlotte is great. Located downtown; everything is close by. You are always greeted very warmly by the guy's out front. The front desk personnel are equally warm. We like staying there before or after the football and basketball games. Basketball venue is almost right next door and Panther stadium is around seven blocks away. Blumenthal Arts...

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Thank Robert B
Reviewed 18 January 2017 via mobile

The Ritz in Charlotte provides typical 5 star service. We reserved their Presidential Suite and several other rooms. The room was one of the Best Presidential Suites in the World. The only thing missing was someone to play the Grand Piano.

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Thank Carrsdad
Candia, New Hampshire
Reviewed 17 January 2017 via mobile

My husband and I stopped at the Ritz for a dinner cocktail. The bartender was super friendly and chatted with us about a bourbon infused cocktail he was making. Would definitely recommend the location.

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Thank Carol C
Reviewed 15 January 2017

Great place to stay, friendly staff, excellent in-room dining menu, nice bar! Accommodating for couple traveling with a small child and valet service and ability to get a driver to and from the airport was superior!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank johnpU4865ZB
New Jersey
Reviewed 12 January 2017

We stayed here before going to the airport after a week long anniversary trip. They upgraded us to a wonderful room that had a large tub and beautiful shower, big living room area and a huge bed. We arrived to find wonderful cookies waiting and then with a knock on the door we received chocolate covered strawberries! How nice of...

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Thank skipthelightfandango
Edwardsville, Illinois
Reviewed 9 January 2017

Our connecting flight had been cancelled due to weather so we choice to stay here using points. The staff was exceptionally friendly and went above and beyond to make our 10hr stay as lovely as possible

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank jacquelynl2017
orlando, United States
Reviewed 3 January 2017

we checked into Ritz in Charlotte after long drive anticipating a nice dinner and enjoyable evening. we planned on eating in the bar which we were told when making the reservation served dinner ... the bar was closed for renovations, the restaurant was closed and room service isn't available on Sunday We were told there was a restaurant a couple...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank leesN6168TN
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day, We are disappointed to hear about your experience. I would love to speak with you directly in a little more detail when you have time. I can be reached at 704-972-4446. Kindly, Seamus

Cary, North Carolina
Reviewed 3 January 2017

Nice hotel, staff is very friendly and accommodating. The only thing keeping it from excellent the rooms need to get an update. But the staff (Jim, Saeide ,Marlene, Christina, Marie, etc) make up for that.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank manuelmE6525SR
Roanoke, United States
Reviewed 3 January 2017

The Ritz-Carlton in Charlotte is an exceptional property. The location is great and the staff is very helpful . The rooms are beautiful and very well-appointed. The food was delicious and the room service excellent. The beds are very comfortable and the bathrooms are spacious.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank F9277GWstephenm
Charlotte, United States
Reviewed 3 January 2017

I wanted to do something special for my honey (a disabled Army Veteran who is also a 9/11 Pentagon Survivor) since he had to start his own business because no one would hire him. He's worked very hard and defied a lot of odds so I felt that he deserved a "staycation". We were very happy with our stay but...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 988betsym

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: $584 - $1,040 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
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Miami Beach, Florida
4 months ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a high floor room for the view.”
 of 5 bubbles MarkS774, 15 Feb 2017 | Read review
“Ask for an upgrade”
 of 5 bubbles U314XGjasons, 13 Feb 2017 | Read review
“hope for an upgrade!”
 of 5 bubbles skipthelightfandango, 11 Jan 2017 | Read review
“Hotel interior very quiet. Street side loud on weekend from neighboring venues.”
 of 5 bubbles Katwoman57, 14 Nov 2016 | Read review
“Ask if they can upgrade you to a suite...usually if they have one, they upgrade us”
 of 5 bubbles U314XGjasons, 1 Nov 2016 | Read review
5 of 5