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The Ritz-Carlton, Charlotte

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#18 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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The Ritz-Carlton, Charlotte
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589 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Charlotte
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Showing 585: English reviews
Nassau, New Providence Island
Reviewed 13 January 2016

The spa at the Ritz Carlton was average. When I pay Ritz prices I expect a bit more than average. I was disappointed that there was no Jacuzzi and the tiles in the steam room were that of high school locker room- along with the smell. The staff was really nice and the waiting and treatment rooms were nice and...

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Helpful?
Thank Jenny0124
Management response:

Hi Jenny, I'm sorry to hear about your experience and would love to speak with you about it more. I invite you to contact me at your convenience at 704-972-4446. Kindly, Seamus Gallagher Director of Sales and Marketing

Reviewed 6 January 2016

I would love to say excellent and it was almost excellent, but we had a few glitches with room service on the last night and an unexpected pool closing which dropped my overall experience down to Very Good. The Pros- great location, friendly and helpful staff, nice lobby bar and of course BLT Steak for their restaurant. The Cons -...

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Helpful?
Thank Michelle A
Management response:

Dear Michelle, I apologize about your experience and would invite you to contact me directly at 704-972-4446. Kindly, Seamus Gallagher Director of Sales & Marketing

Parkton, NC
Reviewed 5 January 2016

We stayed at the Ritz-Carlton, Charlotte for one night on 7 January. The hotel is located in the Charlotte Business District and within a 20 minute of the Panthers Bank of America Stadium. The hotel is close to many very good restaurants and lounges. Being located in the business district there are different levels of street noise depending upon the...

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1Thank DT54
Cramerton, North Carolina
Reviewed 4 January 2016

terrible night staying at the Ritz January 2nd. The hotel lobby bar was packed with people not staying at the hotel, just lingering in the lobby. a very loud obnoxious crowd of people I would presume that just wandered into the lobby after the Hornets game that night. They were basically in and out so much the doors were open...

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Thank george a
Management response:

Dear George A, I apologize for your experience on January 2nd and invite you to contact me at 704-972-4446 to discuss. Thank you, Seamus Gallagher Director of Sales & Marketing

Charlotte, North Carolina
Reviewed 3 January 2016

Our night was meant to be a really special night for us. It was my wife’s birthday, and her best friend and husband flew in from Dallas, and my best friend and his wife were in from Boston. Prior to going to the Hornets game, our families went to the punch room for some drinks. After the game, the ladies...

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4Thank mike d
Management response:

Dear Mike D, I apologize for your experience and invite you to contact me at 704-972-4446 to discuss. Thank you, Seamus Gallagher Director of Sales & Marketing

Fair Hill, Maryland
Reviewed 31 December 2015

Stayed at the Ritz Carlton for business last month. Three coworkers stayed on property as well so it worked out great. The room is well furnished, the desk well suited for business, the mattress is great, the washroom is huge and has great lighting. The tub is deep and there's a television in the mirror. What was interesting, is that...

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Thank Cindy K
Charlotte, North Carolina
Reviewed 24 December 2015

For folks wanting a nice place to stay in downtown Charlotte, the location is fantastic, directly across the street from the Epicenter. Plenty of restaurants and bars to choose from there and nearby. The bar at the Ritz is a great place for a cocktail or two as well, albeit a little pricey. The scene is good but be wary...

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Thank ScubedCharlotte
Charleston, South Carolina
Reviewed 16 December 2015

The service was excellent, whether it was Mark at the desk, Desi up front, or the incredible attention to detail shared by the entire staff. We were greeted by name and with genuine care and concern for our experience. Every staff member took those extra steps to ensure we were taken care of. The BLT restaurant was very nice, from...

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Thank david k
Reviewed 15 December 2015 via mobile

I spent several nights and found the rooms to be very comfortable with superb function with the desk and work station. Bathrooms with double sinks are efficient and well stocked with necessities and the tv was great. Every need was identified. The coffee and expresso makers were excellent. The doorbell and speaker assured security. The interior design was excellent. Bed...

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Thank Bluff99
Auburn, Indiana
Reviewed 7 December 2015

I will start by saying that our stay was over the top to say the very least. The Ritz in Charlotte knows how to treat a guest. We have stayed in hotels around the world and this stay ranked as one of the greatest so far. You will see us back here in the future. Let me start with the...

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Thank sigs99

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: $534 - $1,040 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
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Miami Beach, Florida
6 months ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not room 1504”
lepmd, 21 Apr 2017 | Read review
“get a room on the top floor to avoid the noise”
Krystelle005, 19 Mar 2017 | Read review
“On the 10th floor,on the side facing Trade Street.....avoid this if you are a light sleeper! Street noisy past midnight.”
lenitag2016, 13 Mar 2017 | Read review
“choose a high floor room for the view.”
MarkS774, 15 Feb 2017 | Read review
“Ask for an upgrade”
U314XGjasons, 13 Feb 2017 | Read review
5 of 5