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The Ritz-Carlton, Charlotte

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#18 of 177 Hotels in Charlotte
Certificate of Excellence
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The Ritz-Carlton, Charlotte
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587 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Charlotte
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Showing 583: English reviews
Columbia, South Carolina
Reviewed 13 April 2016 via mobile

Even though this hotel is a relatively short distance from my home, staying there made me feel like I was a world away. The incredible team at the Ritz offers superior hospitality in this beautiful property. From the lobby where we were warmly welcomed, to the penthouse pool with the oh-so-peaceful ambiance, the weekend was transformative. The expertise, warmth and...

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Helpful?
Thank amcphd
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Thank you so much for the review and thrilled you had a great "stay-cation"! We look forward to welcoming you back soon. Seamus Seamus Gallagher Director of Sales & Marketing The Ritz-Carlton, Charlotte

NSW
Reviewed 12 April 2016

This was my third time at the Ritz Carlton and, unfortunately, I can't say I was impressed. My husband and I arrived in the evening after a long international flight. Each time we have ordered room service, which has been great. This time there were no silver covers on the plates and no bread (first time we visited two years...

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1Thank AngieNSW
Durham, North Carolina
Reviewed 8 April 2016

Nice room. Extremely loud noise outside all night Saturday and some of Sunday. I had asked to be on the quiet side but was moved to the 15th floor. Saturday night it was boom boom disco band noise all night along with motorcycles and ambulances and even heard voices of people. Acoustics are terrible. No sleep Saturday night bc of...

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1Thank dommie123
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Afternoon, Thank you for your feedback and apologize for your experience. If you have time, I would love to speak with you in a little more detail about your stay. I invite you to contact me directly at 704-972-4446. Thank you, Seamus Gallagher Director of Sales & Marketing

Fairport, New York
Reviewed 7 April 2016

Stayed here back in November when I was in town for the Packers football game. Beautiful hotel, great part of the city, near bars and restaurants, valet out front. The lobby smells like they're infusing chocolate chip cookies through the vents, loved it! Even received handwritten notes from the manager thanking me for my stay. Room was very spacious and...

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Thank Clarkvara
Chapel Hill, North Carolina
Reviewed 3 April 2016 via mobile

I stayed here for business for just a couple nights. It's very nice, the beds are comfortable, tvs nice. The desks in the rooms are good and the bathrooms are first rate. However, the A/C in the room was pretty slow to respond. My biggest complaint is the price. First, the rooms are pretty expensive. Next, the wifi costs $10....

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Thank Maxwell G
McLean, Virginia
Reviewed 2 April 2016

I have stayed here several times and always enjoy it. The rooms, common areas and amenities are modern Ritz-grade. Central Uptown location is a plus. The downside is the cost -- this is an expensive property and the bar, although very good, charges sky-high, NY City-level prices. And no, the WiFi is not free; for the prices they charge, it...

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Thank chasmhorn
Reviewed 24 March 2016

This stay actually occured in March of 2015. I had planned a weekend getaway/bachelorette celebration for my bestfriend's wedding which ocurred in April of 2015. Upon arriving as I was the first to make it, I located the check-in desk and found very festive decor all around. There was a restaurant located off of the lobby which looked amazing as...

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Thank CT2GA770
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Afternoon, Thank you for your feedback and I'm sorry to hear about your stay last year. I would love to speak with you in a little more detail about your visit and invite you to contact me at 704-972-4446. Kindly, Seamus Gallagher Director of Sales & Marketing The Ritz-Carlton, Charlotte

United States
Reviewed 21 March 2016

I try to visit the spa at the Ritz in Charlotte once a year to spend the day relaxing and to take advantage of all of the amenities. Two years ago, the experience was perfect in every way. Last year, it was also wonderful, except for a few minor details that could be overlooked. This year, however, there were too...

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3Thank aph03
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day eje09, Thank you for your feedback regarding your most recent spa experience. If you have a moment to discuss your feedback, I invite you to please contact me at 704-972-4446 at your convenience. Thank you, Seamus Director of Sales & Marketing The Ritz-Carlton, Charlotte

Washington DC, District of Columbia
Reviewed 20 March 2016

I stay often at the Ritz, so this is a re-review from my last one a few years back. I still enjoy the hotel - well, really, the beds are awesome - but the service was definitely off this last trip in. The pros: The rooms are quite nice, and the suites quite (for me, overly) large. The beds are...

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Helpful?
Thank BlueWindez
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day BlueWindez, Thank you for the feedback and continuously staying with us while visiting Charlotte. If you have a moment, I would love to speak about your most recent stay with us. I invite you to contact me at your earliest convenience and can be reached at 704-972-4446. Kindly, Seamus Director of Sales & Marketing The Ritz-Carlton, Charlotte

Reviewed 14 March 2016 via mobile

The Ritz-Carlton is now our number one place to stay in Charlotte. The hotel is immaculate and the staff is friendly. You will feel like royalty from the time you walk in the door. And Blair is AWESOME!! He made being there so special. My husband and kids will be back.

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Thank Lydia S

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: $530 - $987 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
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Miami Beach, Florida
6 months ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not room 1504”
lepmd, 21 Apr 2017 | Read review
“get a room on the top floor to avoid the noise”
Krystelle005, 19 Mar 2017 | Read review
“On the 10th floor,on the side facing Trade Street.....avoid this if you are a light sleeper! Street noisy past midnight.”
lenitag2016, 13 Mar 2017 | Read review
“choose a high floor room for the view.”
MarkS774, 15 Feb 2017 | Read review
“Ask for an upgrade”
U314XGjasons, 13 Feb 2017 | Read review
5 of 5