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On the way to Asheville, North Carolina, I got stuck in Charlotte because of an incoming snowstorm. I reluctantly booked a room at the Ritz worrying about the snow, and the price.
I arrived at The Ritz without my bags and a little disappointed in...More
We received excellence service all the way around. I was celebrating my birthday & to my surprise I received a handwritten birthday card from the staff and a beautiful cake 🎂. Thank you for making every moment special.
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We spent two nights here in Feb. Staff was great and if you are really feeling decadent have the "dessert only" five course dinner! Staff was as always great and the location is perfect. Go for a long weekend and enjoy the heart of the...More
Any time we visit or stay at the Ritz we are treated like royalty. The staff is very attentive and moves quickly. The restarutant and bars are great (expensive though). The rooms and spa are world class. Definitely worth the money.
Very luxurious. Has a pool on the 18th floor looking at the skyline of Charlotte. Staff are very attentive. For me it was a once in lifetime experience. Thanks to the company I work for because they paid for all associates celebrating they years of...More
Response from David_Rothwell | Property representative |
Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas... More
Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas) on that particular day. I lok forward to welcoming you to The Ritz Carlton Charlotte.
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"We booked a parlor suite which was roomy for 2 adults and 2 kids. Awesome flat panel TV's."