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The Ritz-Carlton, Charlotte

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Traveller (182)
Room & Suite (92)
Dining (11)
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Overview
  • Excellent72%
  • Very good16%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
“blt”(66 reviews)
“bar cocoa”(23 reviews)
“lobby lounge”(19 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
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Offers from The Ritz-Carlton, Charlotte
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Offers from The Ritz-Carlton, Charlotte
Special Offer: Member Rates
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (702)
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All reviewsbltbar cocoalobby loungedouble sinksbathroom mirrorsteam roomroom servicein room diningan executive suitequiet sidebeautiful hotelluxury hotelvalet staffvalet parkingthe entire stafffitness centerupon check
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151 - 155 of 698 reviews
Reviewed 19 February 2017 via mobile

On the way to Asheville, North Carolina, I got stuck in Charlotte because of an incoming snowstorm. I reluctantly booked a room at the Ritz worrying about the snow, and the price. I arrived at The Ritz without my bags and a little disappointed in...More

1  Thank Elizabeth W
Reviewed 16 February 2017

We received excellence service all the way around. I was celebrating my birthday & to my surprise I received a handwritten birthday card from the staff and a beautiful cake 🎂. Thank you for making every moment special.

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank Kyanna17
Reviewed 16 February 2017

We spent two nights here in Feb. Staff was great and if you are really feeling decadent have the "dessert only" five course dinner! Staff was as always great and the location is perfect. Go for a long weekend and enjoy the heart of the...More

Thank Mark S
Reviewed 14 February 2017

Any time we visit or stay at the Ritz we are treated like royalty. The staff is very attentive and moves quickly. The restarutant and bars are great (expensive though). The rooms and spa are world class. Definitely worth the money.

Thank Jason S
Reviewed 14 February 2017 via mobile

Very luxurious. Has a pool on the 18th floor looking at the skyline of Charlotte. Staff are very attentive. For me it was a once in lifetime experience. Thanks to the company I work for because they paid for all associates celebrating they years of...More

Thank scjill18
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Best Value Properties in Charlotte, NC
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 455 - USD 873 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 455 - USD 873 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (182)
Room & Suite (92)
Dining (11)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
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ssg2c
22 January 2018|
AnswerShow all 4 answers
Response from Jessica S | Property representative |
Good Day, Thank you for reaching out! We do have a menu specific to the Aqua Lounge featuring a lovely food and beverage selection prepared in-house.
0
Votes
maunsbach
11 October 2016|
AnswerShow all 3 answers
Response from SeamusRitz | Property representative |
Good Day, our apologies but only service animals are allowed at The Ritz-Carlton, Charlotte. Seamus
0
Votes
Amt1228
28 April 2015|
AnswerShow all 2 answers
Response from David_Rothwell | Property representative |
Good afternoon, Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas... More
0
Votes
Room Tips
"We booked a parlor suite which was roomy for 2 adults and 2 kids. Awesome flat panel TV's."
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"did not stay at hotel only visited hotel lobby bar and bar cocoa"
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"Our room faced front of hotel...Music across street until after 1100pm"
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"The higher the better - a homeless man brings an amp and plays guitar on the corner starting at 8:30 AM on..."
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