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Sheraton Charlotte Hotel

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Sheraton Charlotte Hotel
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303 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Mauldin, South Carolina
Reviewed 13 March 2017 via mobile

Hotel is away from the noise of uptown but close enough to walk to everything. Bar area is nice and service is excellent. The Evoke restaurant attached to Le Meridian is excellent and worth a visit. 24 hour room service.

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1Thank James H
Reviewed 8 March 2017 via mobile

Checked into the Sheraton downtown last evening. As a Marriott rewards member, status had not transferred to Starwood. Wayne at the front desk helped me ensure that I had the correct award number for Starwood, got me correctly reflected on my reservation and gave me a room and rewards to reflect my Marriott status. Awesome service made a so so...

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2Thank Sudsster
Birmingham, Alabama
Reviewed 7 March 2017

Overall it is a freshly updated modern hotel that feels more like a "W" in its hip design. The room I had on the 10th floor was very newly remodeled with a full length mirror in the guest room, and very contemporary bathroom with light-in mirror. Some of the finishes are not quite up to par with the look. Some...

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1Thank JAMES P
New York City, New York
Reviewed 6 March 2017

I always have an excellent & comfortable stay at this hotel. Staff is very accommodating (Shout out to Wayne at the front desk who is consistently a pleasure), the rooms are clean & the amenities are great. I look forward to my business trips to Charlotte knowing I'll be able to comfortably unwind at this hotel.

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2Thank gtravel100
BsAs
Reviewed 2 March 2017 via mobile

This is my second time at the Sheraton and will be back again! The hotel offers a spacious , nicely decorated room , updated bathroom, comfortable bed amazing pillows. Staff is friendly and the location is so close to town, good restaurants and a mall nearby. Breakfast is offered and the selection is good and beautifully made, check out my...

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Thank Patricia V
Martinsburg, West Virginia
Reviewed 2 March 2017

Room was clean, comfortable, and more than adequate. Staff was very pleasant and attentive. Convention facilities were good and restaurants were both excellent and accommodating. Plan to put in one of those lavatory fixtures at home!

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Thank redoak1953
Brisbane, Australia
Reviewed 22 February 2017

We stayed here for 1 night. The hotel staff were super friendly. There is a little bar/ cafe in the lobby and place to chill out while waiting to check into your room. The rooms were large and bed was really nice.Bathrooms are a little dated. They surprised us with chocoate covered strawberries and champagne for our honemoon celebration which...

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Thank JessMTATravel
Honea Path, South Carolina
Reviewed 21 February 2017 via mobile

Booked this hotel from TripAdvisor site. Not to much nice to say about it. It was dated but for the price we were content. As my wife got in the shower she found a blood soaked towel on the floor behind the toilet. We went directly to the front desk where they removed it. The staff was sorry and my...

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1Thank Dacw6
LM_Sam, Public Relations Manager at Sheraton Charlotte Hotel, responded to this review

Thank you for taking the time to review the Sheraton Charlotte. I sincerely apologize for the unfortunate experience you had while staying with us. As customer service and providing our guests with a truly seamless and high quality experience is a priority to our team, I have shared your feedback with the appropriate internal team members to ensure this situation...

Brooklyn, New York, United States
Reviewed 17 February 2017 via mobile

The rooms were very nice, and the hotel feels new. There are four restaurants and bars. The one in the main lobby had good food and the game on the TVs. The staff is super nice -- they just don't have a ton to do so are super (overly) attentive. Otherwise, great stay all around

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Thank Ben S
Maine
Reviewed 14 February 2017

I was stuck at CLT and the airport Sheraton was full and they booked a room here for me. $25 flat taxi fee (add tip) to and from the airport. The ride wasn't long at all. Rooms were nice as one would expect from a Sheraton.

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Thank sbj04769
LM_Sam, Public Relations Manager at Sheraton Charlotte Hotel, responded to this review

Thanks for taking the time to provide a TripAdvisor review for us here at the Sheraton Charlotte Hotel. We're pleased to hear that you had a pleasant stay and hope that you will choose to stay with us again in the future!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. ... more   less 

Additional Information about Sheraton Charlotte Hotel

Address: 555 S McDowell St, Charlotte, NC 28204-2605
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $165 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Hotel 3.5*
Number of rooms: 304
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Hotel staff and other travellers.
4 questions
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Pensacola, Florida
over a year ago
6 months ago

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Questions? Get answers from Sheraton Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5