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Sheraton Charlotte Hotel

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Sheraton Charlotte Hotel
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277 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Reviewed 4 January 2017

Nice place to stay but when I left two charger/cords in the room and Housekeeping stole them I don't think I will stay there again. Housekeeping that steals items left are a big NO NO ! They should be fired.

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Helpful?
Thank Cindy S
Atlanta, Georgia
Reviewed 3 January 2017

I spent 3 nights in Charlotte at the Sheraton and had very nice stay. Our business meeting was great and the staff was very helpful and worked to make the event flawless. My room was updated with nice new look and a large shower. Nice bedding too. I did eat at the bar down stairs and had a good meal...

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Thank ernestokarina
Reviewed 2 January 2017 via mobile

We could not say enough about the outstanding-5 STAR service we received from the moment we checked in. The hotel was over the top prepared for the 2500+ people they were expecting for the New Years celebration party they were hosting. With that said, my husband & I felt like we were the only ones there-Thanks to Wayne during our...

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Thank Patti S
virginia
Reviewed 30 December 2016

What a great experience I had for my Thanksgiving stay at the Sheraton in Charlotte! Wayne at the front desk made a lasting impression with us, he was so kind and knowledgeable of the area! He put us in a great room, with a beautiful view and recommended an outstanding restaurant to dine at. He really made out stay that...

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Thank kim06
Des Moines, Iowa
Reviewed 26 December 2016

Overall the room was a good size, nicely designed, and about what I expected. I had a room with an Uptown city view. The view is very nice, especially on the mid to higher tier floors. The hotel was remodeled at some point or my room had some fixes that were very sloppy. There was no drain stopper in the...

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Thank Erich G
DC
Reviewed 23 December 2016

I stay at this property at least 5 times a month for business and I am always pleased. The young lady at the door (Aisha) is always very pleasant and friendly. Customer service is often hard to find and Aisha is a gem. I would like to recommend her for employee of the month. Thanks Aisha.

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Thank TANZANIA09Dc
Scottsdale, Arizona
Reviewed 1 December 2016

Thank you once again Sheraton for providing an excellent stay. From the moment we walk up and were greeted by the bell staff to every question or detail we asked the front desk employees I felt I was "cared for" by your staff. I was not just a guest but a valued guest. Plus the city view from the room...

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Thank kieslerfamily
Chicago
Reviewed 1 December 2016

Surely there are better options in downtown Charlotte than this place. It's located near ... well, nothing. The air conditioning in its meeting rooms barely functions. The rooms are small and sparsely appointed, the bathrooms barely provide enough room to turn around in, and the rooms don't even offer a closet -- just an inconvenient armoire. Restaurant and bar choices...

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Thank ThatToddlinTown
Miami Beach, Florida
Reviewed 21 November 2016 via mobile

My colleague and I stayed at the Sheraton Charlotte for a quick business trip. We were lucky enough to have been checked in by Wayne at the front desk, who repeatedly went above and beyond in customer service. He became our personal concierge, giving us great nearby dining suggestions--we were even treated with VIP service he had voluntarily arranged at...

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Thank DaniGrrrlRene
Nashville, Tennessee
Reviewed 17 November 2016 via mobile

I stayed at this hotel while in town on business. It's centrally located and has a great view of downtown Charlotte. Checking in was a smooth and enjoyable process thanks to Wayne at the front desk. He was helpful and had a great energetic and friendly personality. He recommended a great restaurant nearby and even called ahead and made a...

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Helpful?
Thank Maria M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. ... more   less 

Additional Information about Sheraton Charlotte Hotel

Address: 555 S McDowell St, Charlotte, NC 28204-2605
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $183 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Hotel 3.5*
Number of rooms: 304
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Hotel staff and other travellers.
4 questions
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Pensacola, Florida
over a year ago
3 months ago

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Questions? Get answers from Sheraton Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front view rooms give a good site of the city.”
 of 5 bubbles infomailacc, 9 Feb 2017 | Read review
“This property is very quiet overall. We chose a room away from the elevators.”
 of 5 bubbles bleecornelius, 23 Jan 2017 | Read review
“Front end rooms have amazing views of downtown/uptown”
 of 5 bubbles jmy660, 8 Jan 2017 | Read review
“we were on the fourth floor facing the highway”
 of 5 bubbles V3146EFmarks, 5 Jan 2017 | Read review
“1204 Was a very quiet and large room.”
 of 5 bubbles CindyS222, 4 Jan 2017 | Read review
5 of 5