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27/11/2017 28/11/2017
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    Sheraton Charlotte Hotel

    555 S McDowell St, South Tower, Charlotte, NC 28204-2605
    (212) 292-7737
    Hotel website
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    27/11/2017 28/11/2017
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    USD 218*
    USD 185*
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    USD 218*
    USD 185*
    Traveller (85)
    Room & Suite (24)
    Pool & Beach (6)
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    Overview
    • Excellent28%
    • Very good23%
    • Average25%
    • Poor12%
    • Terrible12%
    Travellers talk about
    “le meridian” (7 reviews)
    “power outlets” (5 reviews)
    “rooftop bar” (6 reviews)
    Free Wifi
    Breakfast Available
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Charlotte Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    27 Nov.28 Nov.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (361)
    There are newer reviews for Sheraton Charlotte Hotel
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    11 - 15 of 359 reviews

    Reviewed 13 October 2017

    I attended a large conference at the Sheraton this week and was so impressed by all the staff and their focus on customer service. I want to personally thank and commend Aisha McClard who went above and beyond to assist me and my unique personal...More

    Thank _Katherine_0404
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 14 October 2017

    Our team strives to provide the best in service and hospitality, so we are thrilled to hear how Aisha had such a positive impact on your experience. We will absolutely let her know about your kind words for her! We’re happy to hear your conference...More

    Reviewed 10 October 2017

    Wanted to personally thank Aisha in guest services for all of her help. She has a wonderful personality and knows how to get things done. Very impressed with her customer services abilities. She is a "keeper" and a wonderful asset to your hotel!

    Thank kdpemper
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 11 October 2017

    We are so thrilled that your chose us for your group event. We certainly have a stellar team here and we will be sure to share your thoughtful compliments with Aisha. We look forward to welcoming you back and we hope it’s soon!

    Reviewed 5 October 2017

    Escaping from Hurricane Irma to this hotel. First impressions :lobby and main area nicely updated. However our room definitely was not. Bedroom small , carpet worn, walls looked dirty and what's with the wall-covering of 'burlap' ? The bathroom dingy , cramped ; shower head...More

    Thank chickenscat
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 6 October 2017

    We are so sorry to hear of your difficulties and appreciate your patience and understanding during such a trying time. We hope that when you reached out to our team they were able to assist you further and address all of your concerns. Thank you...More

    Reviewed 27 September 2017

    I've been staying at the Sheraton for a few weeks now usually things are pretty smooth but today not so much. After being checked out of my room and told i would be put in the le meridian connected to the sheraton i was def...More

    Thank kdeberry012187
    Management response:Responded 29 September 2017

    While we’re glad one of our staff members was able to help improve what sounds like a truly frustrating situation, I’m very sorry that you had this experience in the first place. I hope you will accept my sincere apologies, as this is not the...More

    Reviewed 27 September 2017 via mobile

    Long story short. I stayed here for one night after being evacuated from florida due to irma. The hotel price was $120 dollars. I was charged $650 yes that's right $650 dollars for my stay. There was also another $300 hold on my credit card...More

    1  Thank josemorgano
    Management response:Responded 29 September 2017

    It was extremely troubling to read your feedback, and I truly apologize that you had this experience. If this has not yet been resolved, I encourage you to please reach out to us directly once more, as we’re unable to fully address your concern in...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 113 - USD 369 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 305
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Agoda, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Hotels.com, TravelUp, Hotwire, Evoline ltd, HotelQuickly, TripOnline SA, Cheap Tickets and Cancelon so you can book your Sheraton Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • Second Ward
    Add Photo Photos
    Traveller (85)
    Room & Suite (24)
    Pool & Beach (6)
    Dining (4)
    Hotel & Grounds (73)
    Bathroom (9)
    Business Centre & Event Rooms (8)
    Nearby
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    .78 km away
     
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    Hilton Charlotte Center City
    1,466 reviews
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    Ask a question
    Questions & Answers
    TravelgalMAM
    20 June 2017|
    Answer
    Response from John W | Reviewed this property |
    Call the hotel is my best answer. They do have a quality fitness center as hotel fitness centers go it would have to be 4 stars out of 5
    0
    Votes
    tsublue
    25 October 2016|
    AnswerShow all 4 answers
    Response from al b | Reviewed this property |
    matter of fact here their number. 704) 372-4100
    0
    Votes
    Khaidenmama
    20 March 2016|
    AnswerShow all 5 answers
    Response from Ken L | Reviewed this property |
    I have done tours of this hotel for planning a meeting there. The guestrooms I saw had both tubs and showers. One of the suites I saw had a large glass enclosed shower.
    0
    Votes
    Room Tips
    "Try for a room on the downtown facing side to avoid freeway noise."
    Read review
    "Don't waste money on this hotel"
    Read review
    "Room 712 is close enough to the elevator without feeling like a heavy traffic (noisy) area."
    Read review
    "Corner suites are large. Otherwise all the room as the same average size."
    Read review
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