We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/01/2018 30/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sheraton Charlotte Hotel

    555 S McDowell St, South Tower, Charlotte, NC 28204-2605
    (212) 292-7737
    Call
    Hotel website
    Save
    Lowest prices for your stay
    29/01/2018 30/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    USD 293*
    USD 293*
    Traveller (114)
    Room & Suite (38)
    Dining (8)
    Overview
    • Excellent29%
    • Very good23%
    • Average24%
    • Poor12%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Breakfast Available
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Charlotte Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Rooms
    29 Jan.30 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from USD 293.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlotte hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5281754717844336bc4f22031e2a6baf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1225443,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78848686],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":1,"year":2018},"checkout":{"day":30,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":293,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5281754717844336bc4f22031e2a6baf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":293,"lowestMetaPrice":293,"additionalPartner":false,"highestMetaPriceDisplay":293,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":293,"lowestMetaPrice":293,"highestMetaPriceDisplay":293,"hotelName":"Sheraton Charlotte Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUyODE3NTQ3MTc4NDQzMzZiYzRmMjIwMzFlMmE2YmFmIiwiQUlLIjoiZGMyNzViY2ZiMTk3NDExMzgwNmEyM2E1MGMwYjVkMjUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/01/2018", "checkOut": "30/01/2018", "lowestPrice": "USD 293", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78329533":"PricelineIB","78848686":"OrbitzEWS","79401109":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (370)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 368 reviews

    Reviewed 1 week ago via mobile

    I have so much to say about this hotel. I work at hotels all the time and I know the standard, this did not come close to what I was expecting. 1. I walked into and accessible room and the bathroom floor was horrible. It...More

    Thank denarhodes
    Response from Amit P, Guest Relations Manager at Sheraton Charlotte HotelResponded 1 week ago

    Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Charlotte Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

    Hotel's Favourite
    Reviewed 6 December 2017

    Upon arrival, I was told that I was the Guest of the Day, and I would be able to enjoy the benefits of being a VIP guest. I received free parking for the night, chocolates and champagne chilled in my room, free breakfast vouchers, and...More

    Thank Brittany D
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 7 December 2017

    Congratulations on being chosen our Guest of the Day, Brittany! It was a pleasure to have you here and we are glad you enjoyed your stay. Our guests and their comfort are our number one priority at our hotel. Thank you for reaching out to...More

    Reviewed 2 weeks ago

    Being selected the Guest of the Day when they didn't even know we were celebrating my mom's 70th birthday was the icing on the cake! Every minute of our stay there was magical and we will stay there again. Every person we interacted with added...More

    Thank Tammy Y
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 1 week ago

    Happy 70th to your mom, and congratulations on being selected our Guest of the Day! I am so glad to hear that your stay was so wonderful, especially during such a special occasion. Tammy, we hope to welcome you back to the Sheraton Charlotte in...More

    Reviewed 3 weeks ago

    We we're on the club level floor. The room was bed was comfortable. The room was spacious and had a great view. The bathroom was on the smaller side. They had a Starbucks in the lobby which was nice, except for when I ordered a...More

    Thank CarrieDiana
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 3 weeks ago

    Carrie, thank you for your review. I’m pleased to hear the front desk staff was welcoming and accommodating, and that you especially enjoyed the comfort of your bedding and overall accommodations. Still, it is disappointing to find out that some areas of your visit were...More

    Reviewed 4 weeks ago via mobile

    I’d like to preface that I have only written 2 bad hotel reviews in my entire life, and this is one of them. The room was warm the second night we were there so I turned it on and hit it to about 6 degrees...More

    Thank etlachapelle
    Response from Andra C, General Manager at Sheraton Charlotte HotelResponded 4 weeks ago

    Thank you for taking the time to share your experience. I am very disappointed to learn your stay did not meet your expectations. We appreciate your feedback as it helps us identify the areas we can improve the guest experience. Our guests are our number...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 149 - USD 331 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 305
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Orbitz, Booking.com, Priceline, Hotwire, Travelocity, Hotels.com, Agoda, HotelQuickly, Evoline ltd, Cancelon, TripOnline SA and getaroom.com so you can book your Sheraton Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • Second Ward
    Add Photo Photos
    Traveller (114)
    Room & Suite (38)
    Dining (8)
    Pool & Beach (6)
    Hotel & Grounds (87)
    Bathroom (8)
    Business Centre & Event Rooms (6)
    Nearby
    Nearby HotelsSee all 180 hotels in Charlotte
    Hilton Charlotte Center City
    1,497 reviews
    .91 km away
    The Westin Charlotte
    1,589 reviews
    .92 km away
    HYATT house Charlotte Center City
    1,334 reviews
    .78 km away
    Hyatt Place Charlotte Downtown
    776 reviews
    .61 km away
    Nearby Restaurants
    Dresslers Restaurant
    299 reviews
    .58 km away
    Fahrenheit
    402 reviews
    .65 km away
    Pizzeria Omaggio
    39 reviews
    .58 km away
    Evoke
    80 reviews
    .08 km away
    Nearby Attractions
    NASCAR Hall of Fame
    1,914 reviews
    .61 km away
    Spectrum Center
    487 reviews
    .92 km away
    Little Sugar Creek Greenway
    152 reviews
    .89 km away
    Wells Fargo History Museum
    100 reviews
    1.08 km away
    Ask a question
    Questions & Answers
    196denysec
    30 December 2017|
    AnswerShow all 2 answers
    Response from catwmn2xVT | Reviewed this property |
    Hello, yes the rooms we have had during numerous stays have all had a safe. Enjoy your stay!
    1
    Vote
    TravelgalMAM
    20 June 2017|
    Answer
    Response from John W | Reviewed this property |
    Call the hotel is my best answer. They do have a quality fitness center as hotel fitness centers go it would have to be 4 stars out of 5
    0
    Votes
    tsublue
    25 October 2016|
    AnswerShow all 4 answers
    Response from al b | Reviewed this property |
    matter of fact here their number. 704) 372-4100
    0
    Votes
    Room Tips
    "Ask for a room with a view."
    Read review
    "Try for a room on the downtown facing side to avoid freeway noise."
    Read review
    "Don't waste money on this hotel"
    Read review
    "Room 712 is close enough to the elevator without feeling like a heavy traffic (noisy) area."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing