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Sheraton Charlotte Hotel

555 S McDowell St South Tower, Charlotte, NC 28204-2605
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 232
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (186)
Room & Suite (30)
Dining (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Regularly sanitised high-traffic areas
Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Charlotte Hotel
Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#101 of 214 hotels in Charlotte
Sheraton Charlotte Hotel is ideally located in uptown Charlotte, North Carolina near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 305 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed. Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 29 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access
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Property amenities
Electric vehicle charging station
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Pool / beach towels
Outdoor pool
Coffee shop
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Allergy-free room
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish, Italian, Polish
Hotel links
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517Reviews7Q+A99Room tips
Traveller rating
  • 160
  • 113
  • 113
  • 71
  • 60
Time of year
Traveller type
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Popular mentions
David D wrote a review 21 Oct
2 contributions
I am LTE with Marriott. I traveled with a colleague who has not travelled in a year. She received a suite level room upgrade, I was given a small room next to the elevator. The hotel is old. The AC in my room was so loud I had to turn it off. The hallways are dirty. The fitness center (in the next door La Meridian) is filthy. There were no wipes for equipment.
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Date of stay: October 2021
Sleep Quality
Trip type: Travelled on business
Tourtheworld565 wrote a review Sep 2021
Dallas, Texas1 contribution1 helpful vote
Checked into the hotel, lobby is beautiful but the rooms are outdated and not cleaned very well. The housekeeping should spend this slow time detailing the rooms. The floors, baseboards, furniture, doors are in need of a major deep clean. I was never comfortable in the room it felt dirty. As an ambassador client I was very disappointed, I don’t recommend this hotel if you are a business traveler or with your children. The sheets were also very itchy, management has a lot to do to bring these rooms up to par.
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Date of stay: September 2021Trip type: Travelled on business
1 Helpful vote
Response from Hotel Management, Owner at Sheraton Charlotte Hotel
Responded 17 Sep 2021
Thank you for your candid review. Your comfort is very important and we will continue to make improvements with our housekeeping so that our guests can fully relax and enjoy their stay. We hope you will allow us the opportunity to welcome you back as we are certain we will exceed your expectations in every way.
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BrianW wrote a review Aug 2021
8 contributions1 helpful vote
Rooms smell old and musty. Shower stall does not drain properly leaving standing water and mold in the shower. Towels are old and frayed. Food at lobby bar is not good. Workers were not friendly or attentive.
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Date of stay: August 2021
Trip type: Travelled on business
Room Tip: Another hotel
See more room tips
1 Helpful vote
Nir E wrote a review Aug 2021
Austin, Texas80 contributions55 helpful votes
the hotel isn't well kept. seems old inside and out. public areas, such as the elevators are dirty. the room isn't well kept either, furniture seems old, carpet is dirty. the bed is comfortable and the sheets were clean at least. walls are thin so i heard all the crazy partying from the room next door. the worst part of my stay was going into the shower and realizing there were old dirty towels on the rack.... and that the shampoo, body wash etc were half-empty (meaning used...), so it seems my bath wasn't even cleaned before I came. I called to tell the front desk all they said was sorry... (was expecting some sort of compensation for paying $120 for a dirty room that hasn't been cleaned...). parking is on-site and costs $20. doesn't live up to the Sheraton name, or any hotel name frankly...
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Date of stay: August 2021
Sleep Quality
1 Helpful vote
PK S wrote a review Jul 2021
1 contribution
The worst WiFi I ever had. Complained to the hotel tech, nothing happened. If you’re on business trip Do not risk your business connection relying on this hotel WiFi. I’d not recommend this hotel for your business purposes. “ IT SUCKS”
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Date of stay: July 2021Trip type: Travelled on business
USD 137 - USD 340 (Based on Average Rates for a Standard Room)
United StatesNorth CarolinaCharlotteSecond Ward
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Frequently Asked Questions about Sheraton Charlotte Hotel
Which popular attractions are close to Sheraton Charlotte Hotel?
Nearby attractions include Queen City Rides (0.9 km), Belk Theater at Blumenthal Performing Arts Center (1.1 km), and Little Sugar Creek Greenway (0.9 km).
What are some of the property amenities at Sheraton Charlotte Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Charlotte Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Sheraton Charlotte Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Charlotte Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sheraton Charlotte Hotel?
Conveniently located restaurants include The Melting Pot, Dresslers Restaurant, and Mama Ricotta's.
Are there opportunities to exercise at Sheraton Charlotte Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Sheraton Charlotte Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Charlotte Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Charlotte Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, and Polish.