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Renaissance Charlotte Suites Hotel

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#32 of 177 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Charlotte Suites Hotel
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858 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Bennington, Vermont
Reviewed 1 August 2015

Our one-night stay in this lovely hotel was completely unplanned. The airlines delayed our flight into CLT long enough for us to miss our connecting flight back home, so we traveled grumpily to the Renaissance. When we entered the beautiful coi pond and glass-elevator adorned lobby, we were immediately greeted with great courtesy, as the gentleman at reception couldn't seem...

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Helpful?
Thank Michael S
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Michael S, sometimes those unplanned trips can be the best. We are sorry about your flight, but we are so happy that you got to discover the Renaissance! We will be sure to pass on your comments to Sydney and the team. We hope you and your wife will be able to come back soon, this time maybe on a...

Pittsburgh, Pennsylvania
Reviewed 25 July 2015 via mobile

We loved everything about this place. The gym and pool areas where clean and well maintained. The room was great also and the breakfast buffet was awesome. We will definitely stay here next time we are in Charlotte.

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1Thank davenicholasjr
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Davenicholasjr, thank you for choosing to stay with us. We are so glad to hear that you loved everything about our hotel! The breakfast buffet is always a guest favorite so we are glad to hear you enjoyed it. We look forward to having you as our guest again soon!

Orlando, Florida
Reviewed 23 July 2015

I stayed at this hotel for two nights in July 2015. I did not choose this hotel myself. It was selected by the organization conducting a training seminar I was in town for. Room - I was assigned a nicely appointed suite on the 9th floor. My room was spacious and clean. A comfortable mattress, soft linens, and plush pillows...

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Thank UCFKnightsFan
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

UCFKnightsFan, thank you for staying with us and for the thorough review of your experience! We are so glad to hear that you enjoyed your business trip with us and that you were able to take advantage of our amenities. We agree that the safety of your belongings is important and we do offer safety boxes at the front desk...

North Carolina
Reviewed 22 July 2015 via mobile

The room was large and clean. Rooms would be large enough for family to join if needed. Concierge lounge was nice. I wouldn't say this is an upscale fancy place, but nice, clean and comfy. Parking was free and easy. I had no problems at this hotel.

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Thank AdrianneO
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

AdrianneO, thank you for staying with us! We are so glad to hear that you enjoyed your experience in our large suites. With a sleeper sofa in every room our suites can comfortably fit a family! We hope you have the chance to stay with us again on your next trip to Charlotte.

New York City
Reviewed 19 July 2015

This is the type of property that keeps me loyal to Marriott! This property is located just minutes from the airport for super convenience without any of the airport noise. You're also close to the Charlotte Premium Outlets as well as the Carowinds amusement park. Not much in walking distance so a car is essential but they do have a...

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Thank ProfessorCool
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

ProfessorCool, thank you for your awesome review of our property! We are so glad to hear that you were able to take advantage of the generous breakfast buffet and that you found the two room suite to your liking. As always, our friendly staff will be here to welcome you back and assist you on your next Charlotte adventure.

Haiku, Hawaii, United States
Reviewed 15 July 2015

My brother and sister both live in the Charlotte area, so I need a preflight airport hotel before returning to Hawaii each summer. After trying several hotels, this one hits the mark. I felt comfortable and relaxed. Great meal with the family and a nice swim made for a wonderful conclusion to my stay in the CLT area. The shuttle...

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1Thank Alicia J
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Alicia J, we are so happy to be your choice hotel for your trips to Charlotte! Everything from our suites, restaurant, pool and shuttle service are designed to keep you relaxed and comfortable, no matter how short or long your stay. We're looking forward to helping you discover something new on your next visit!

Wilmington, NC
Reviewed 9 July 2015

We were taking our wheelchair bound grandmother on a trip and spent one night here. Every employee we encountered was wonderful and very helpful. We stayed in a club level suite because we needed the extra room. A wonderful bonus was the club lounge, we were able to get a quick bite at night and breakfast the next morning without...

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Thank Mama-TarHeel
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

MamaTarheel, thank you for choosing to stay with us! We are happy to hear that we could make your stay as comfortable as possible for all of your family. We hope you have the chance to stay with us again soon!

Hershey, Pennsylvania, United States
Reviewed 9 July 2015

This hotel is incredible, and is the only atrium-style Renaissance in Marriott collection. The front desk staff was extremely pleasant and were able to check me in. Apologized that they did not have a Platinum Upgrade available and that they were all sold out, and that was completely fine. Rooms were terrific. The Club Lounge is the best one I...

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Thank MNagy
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

MNagy, you are up to date on your Renaissance Trivia! You're right we are the only atrium style Renaissance with Marriott! We are so glad to hear that you enjoyed your stay and specifically the club lounge. Meredith is a great asset to our team and we'll be sure to pass on your compliments. Be sure to chat with her...

Greensboro, North Carolina
Reviewed 8 July 2015

This is a very nice hotel. I work for Aveda and after packing all of my Aveda minis, I was pleasantly surprised to find Aveda toiletries in the bathroom. The rosemary-mint body wash is my favorite, and they also had the All Sensitive moisturizer which is great for all skin types. The rooms are spacious and great for families. We...

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Thank Shae B
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for choosing to stay with us! We love being able to offer Aveda products to our guests, they're always a great hit. We are so glad to hear that you enjoyed your stay, but we want to apologize about the confusion on the breakfast buffet pricing. The Adult buffet is $15, but children ages 5-12 are only half...

Reviewed 8 July 2015

I was worn out from working and needed a place to relax for couple days and this hotel allowed me do it. It is very clean the the indoor pool and spa are nice. The people working there seem to enjoy working there and it showed. I got excellent service from front desk, housekeeping, and the restaurant staff. This is...

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Thank DaveAurora_Illinois
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

DaveAurora_Illinois, thank you for choosing to relax with us for a few days, our indoor pool is a great asset for doing just that. Our team is full of great people who really enjoy exceeding our guests' expectations and we are looking forward to welcoming you back soon!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte Suites Hotel

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $138 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte Suites Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte Suites Hotel staff and other travellers.
9 questions
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6 months ago
Nashville, Tennessee
6 months ago
4 months ago

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Questions? Get answers from Renaissance Charlotte Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you try to check in early, Tania (mgr.) said that's why our room wasn't ready until 6PM. Housekeeping was still cleaning rooms by 7pm.”
soitk2017, 10 Apr 2017 | Read review
“Executive Suites are more comfortable near back corners”
marcangelas, 8 Apr 2017 | Read review
“The higher levels are quieter. Do not let them put You on the club level”
JFJ6057, 21 Jan 2017 | Read review
“Club level includes a lounge that serves snacks/ deserts at night and a hot breakfast in the morning”
PeteK501, 28 Oct 2016 | Read review
“Well built facility, Mid floors the quietest, best insulated.”
24waltf, 19 Sep 2016 | Read review
5 of 5