We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hyatt Place Charlotte Airport/Lake Pointe

Show Prices
#15 of 180 Hotels in Charlotte
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hyatt Place Charlotte Airport\/Lake Pointe
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

491 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
There are newer reviews for Hyatt Place Charlotte Airport/Lake Pointe
See the most recent reviews
Showing 486: English reviews
Durham, United States
Reviewed 9 August 2016

Staff made me wait more than 3 and a half hours on a crib for my baby. I ended up having to leave a note to tell them not to knock on my door because baby had finally gone to sleep. Reserved a king room and got two double beds for me and wife and baby. Wasn't even told that...

Thank Tremane N
Reviewed 8 August 2016 via mobile

We always try to stay at a Hyatt when we travel because they are so dependable with friendly staff and clean rooms. This Hyatt is no exception. Great staff and clean rooms. Breakfast left a little to be desired with stale pastries and overly ripe fruit but you have to consider it is continental. We will stay here again for...

Thank Tracy M
Reviewed 6 August 2016 via mobile

We have stayed in a lot of Hyatt hotels over the last few years and I have always had an over the top experience. My complaints with this stay is that we had a sofa bed and there was only one pillow for the sofa bed and when I went to the front desk to ask for another they had...

Thank Jacob W
williamburg, United States
Reviewed 4 August 2016

check in was the worst it took the clerk 30 min to check me in then he changed my rate to a higher rate I did not notice until check out was breakfast was horrible carpet in rooms was dirty the couch was filthy

Thank April W
Pulaski, Virginia
Reviewed 4 August 2016 via mobile

We stay at this hotel when we fly out of Charlotte !!! Hotel personnel are ALWAYS extremely nice and go out of their way to make you feel at home. They allow you to leave your car at the hotel while you are away free of charge, take you to the airport and pick you up free of charge!!! Hotel...

Thank tazman1969
Reviewed 3 August 2016 via mobile

Stayed here after flight canceled late in the evening. Shuttle pick up from airport and then back the next day. Room was clean and bed was comfy. Friendly staff and great selection of items for breakfast. I would stay here again!

Thank GeminiTravels2
Pensacola florida, United States
Reviewed 2 August 2016

It was a pleasure to stay here at the Hyatt Place. I was treated well and all questions and concerns were answer immediately. I would recommend my family friends to stay at this facility. Staff carried themselves with integrity and excellence and the shuttle service was perfect.

Thank Dorina B
Raleigh, United States
Reviewed 29 July 2016

Thank Christopher W
willemstad, Curaçao
Reviewed 27 July 2016

Thank Manfred M
Toledo, United States
Reviewed 23 July 2016

Thank Crystal D

68 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (61)
Hotel & Grounds (14)
Room/Suite (15)
Pool/Beach Area (2)
Bathroom (4)
Other (26)

Management photos: Courtesy of the property manager

All Management Photos (7)
Room/Suite (3)
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Eagle Lake
Hyatt Place Charlotte Airport/Tyvola Road
Eagle Lake
Hilton Garden Inn Charlotte Airport
Show Prices
Show Prices
Show Prices
Eagle Lake
Renaissance Charlotte Suites Hotel
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 

Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Address: 4119 Southstream Blvd, Charlotte, NC 28217-4505 (Formerly AmeriSuites Charlotte Coliseum)
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $136 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Hyatt Hotels Corporation, Priceline and Odigeo so you can book your Hyatt Place Charlotte Airport/Lake Pointe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place
Hotel Style:
#16 Best Value Hotel in Charlotte
#29 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
#37 Romantic Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Charlotte Airport/Lake Pointe staff and other travellers.
7 questions
Ask a question
4 months ago
Fort Myers, Florida, United States
4 months ago
Thurmond, North Carolina
10 months ago

See all questions (7)

Questions? Get answers from Hyatt Place Charlotte Airport/Lake Pointe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Queen suites are spacious. Airport shuttle gets you to your room fast!”
 of 5 bubbles 897kathleent, 25 Nov 2016 | Read review
“Corner or back of bldg”
 of 5 bubbles TravelersFromCT5259, 12 Nov 2016 | Read review
“End of hall, higher floor=quieter room”
 of 5 bubbles 905walkers2014, 21 Aug 2016 | Read review
“All of the rooms was great”
 of 5 bubbles lljefferym, 17 May 2016 | Read review
“Check the equipment and the bed”
 of 5 bubbles Bottys, 19 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay