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Extended Stay America - Charlotte - Airport

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Extended Stay America - Charlotte - Airport
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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Start your review of Extended Stay America - Charlotte - Airport
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Reviewed 1 week ago

We had to wait for rooms to be cleaned. We were given the wrong floor as hard for handicap people to claim stairs. The reservation desk said all hotels had been renovated and that was untrue. The bathroom was old and the bathtub was pretty bad. The hotel was old and unclean. A layer of dust covered all surfaces because...

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Helpful?
Thank Yoly N
Charlotte, North Carolina
Reviewed 2 weeks ago

Staying here after moving from a different city until I can find housing. Good staff. Walt, Joanna and Shannon are very friendly and do their best to resolve any issues that may arise. Good location. Large room with soft bed. Mini kitchen which is great for extended stays.13 restaurants within a 3 mile radius. Close to Interstate 77 and a...

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Helpful?
Thank darkman2c32
Manager_11525, Manager at Extended Stay America - Charlotte - Airport, responded to this review

The team and I appreciate your remarks. I'm glad that you received excellent accommodations during your stay and that you enjoyed our convenient location near the highway. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Columbus, Indiana
Reviewed 2 weeks ago via mobile

I did get a really great price on Priceline, but still would not go back. The front desk people are the best asset of the property. I checked in at 3pm and the druggies were already wandering the parking lot. The room numbers are tiny and not visible from the parking lot, so you have to park and search for...

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Thank Morris47201
Columbia, South Carolina
Reviewed 19 December 2016

I made this reservation via hotwire. I have never been so disappointed. The office staff was very helpful and they are the only good thing about this hotel. We were given a room and before we could even sit down our things, I noticed that the pillow cases were dirty, the sheets were stained yellow and there was hair on...

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Thank GodIs82
Reviewed 15 December 2016 via mobile

This is an average hotel, do not expect to find nothing fancy here. At least we can say that the room was clean and half decent, however I would not stay here again if I had my choice. It is pet friendly, but kindly don't pay attention to the transactions going on outside when you walking you pet if you...

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Thank Jc M
Montgomery
Reviewed 13 December 2016 via mobile

Stayed one night on a business trip because a room downtown was not available. I flew in and called for a courtesy ride to the hotel which is an on demand service. Front desk staff was very friendly. The room was a basic room with full fridge and small two eye stove. The room wasn't dirty but wasn't spotless either...

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Thank Lovemyfam78
Toronto
Reviewed 25 November 2016

Good location close to I-77 and a pleasant enough area for a walk. Small kitchenette - everything seemed very old, although fairly clean. Minor repairs needed to fix things like mouldings coming off of counter and chipped surfaces. Years of gunk has built up between the moulding on the edge of the counter. Young women at front desk was very...

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Thank APTorontoguy
Charleston
Reviewed 14 October 2016 via mobile

Recently did an overnight stay at this hotel. The location was very convenient and it was clean. On the down side, there was no coffee pot in room, wifi was bad at best, the walls were very thin and our car was hit overnight in the parking lot. I wish we could have reported it but after multiple visits to...

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Thank Boopcla
Reviewed 13 October 2016 via mobile

Bed bugs everything my husband had down there is infested and now so is our house here's proof they are there even in the "clean" blankets still in bags I wish I could sue them for my exterminator bills plus there are all kinds of drug users and dealers in and out of there and never enough parking but the...

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1Thank Nicole_91587
Reviewed 29 September 2016 via mobile

We stayed here on our quest to visit Tiny Houses in the area and we're very happy. The hotel was nice, the grounds well kept and the staff superb. We had a leaking fridge and it was promptly attended to. The kitchenette cones unequipped, which I found perplexing. However, one quick phone call and everything we needed was at our...

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Helpful?
Thank sybsk5
Manager_11525, Manager at Extended Stay America - Charlotte - Airport, responded to this review

Your feedback is very important. Thank you for sharing. Your positive comments on the customer service provided by our staff, comfortable room conditions, and our convenient location near major highways is much appreciated. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Extended Stay America - Charlotte - Airport

Address: 710 Yorkmont Road, Charlotte, NC 28217 (Formerly Homestead Studio Suites Charlotte Coliseum)
Region: United States > North Carolina > Charlotte
Price Range: $117 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Charlotte - Airport 2.5*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Extended Stay and Priceline so you can book your Extended Stay America - Charlotte - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Suites Charlotte Coliseum Hotel Charlotte
Homestead Suites Charlotte
Homestead Charlotte
Charlotte Homestead Suites
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Questions & Answers

Questions? Get answers from Extended Stay America - Charlotte - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room "under/near" the stairs -- too much walking/activity.”
 of 5 bubbles ChasM625, 6 Jul 2016 | Read review
“Don't stay here,,,”
 of 5 bubbles , 10 Jun 2016 | Read review
“Don't expect the shuttle to run when promised or advertised.”
 of 5 bubbles LHMiNY, 28 Feb 2016 | Read review
“Stay at another hotel”
 of 5 bubbles C9579OSbillm, 16 Feb 2016 | Read review
“No elevator.... Two floors. If you cannot carry up your luggage ask for main floor.”
 of 5 bubbles MaryP960LN, 10 Jan 2016 | Read review
5 of 5