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Hyatt Place Charlotte/Arrowood

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Traveller (89)
Room & Suite (52)
Dining (14)
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Overview
  • Excellent64%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible4%
Travellers talk about
“front desk”(77 reviews)
“jack in the box”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (761)
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753 results
Traveller rating
465
165
63
29
31
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Time of year
LanguageEnglish
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465
165
63
29
31
Show reviews that mention
All reviewsfront desksoccer tournamentjack in the boxtwo double bedsgreat place to staygreat customer servicelate checkconvenient locationoatmeali highly recommend this hotelmini fridgeexcellent stayfree breakfastthe breakfast areadefinitely stay here againstaff was friendlybusiness trip
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1 - 5 of 753 reviews
Reviewed 1 week ago

Debbie is an extremely valuable asset to your organization. She's professional and is innately in tune with what your customers need. Things were not as I expected upon initial check in, but your team members made it right. The grits for breakfast were like being...More

Review collected in partnership with Hyatt Hotels
Thank swyllyams
Reviewed 1 week ago

This hotel was filthy. The rooms were not serviced daily. No fresh towels, no shampoo. The bed was not even made. The exercise room was dirty as well. Used towels all over the floor. If you value your healthy. Choose another hotel.

Thank drlmeyers
Reviewed 1 week ago via mobile

I booked a room on line for an upcoming stay. I wanted one room, for two adults. Instead, they booked one adult for two rooms. That makes a lot of sense now, doesn’t it? I called and spoke to Aaron, the assistant manager, as the...More

Thank deborahsU4064DY
Reviewed 1 week ago via mobile

Our room was very clean and well kept. we asked them to change our tv as our HDMI was not working and they did. The staff are kind and informative and we would definetly come back next time we are in town.

Thank sanazesfahanii
Reviewed 1 week ago

Lucy is amazing! The only reason that I would stay at this hotel again is because of Lucy. The other front desk personnel were rude and did not want to be bothered. Otherwise, the rooms were clean and comfortable.

Review collected in partnership with Hyatt Hotels
Thank Melanie G
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 102 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 102 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (89)
Room & Suite (52)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Pamela P
24 August 2017|
AnswerShow all 7 answers
Response from WITNESSPHOTO | Reviewed this property |
no
0
Votes
cricket44314
23 March 2017|
AnswerShow all 5 answers
Response from tk1410 | Reviewed this property |
I do not know. However, here is the phone number there 704-522-8400, give them a ring
1
Vote
beckaboo14
7 December 2016|
AnswerShow all 2 answers
Response from Shalai C | Property representative |
Hello! Thank you for choosing our location. We do not have a smoking section because we are a 100% non-smoking facility. There is a penalty of $300 if a guest is found to violate our policy. Thank you.
0
Votes
Room Tips
"Choose another hotel"
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"Stayed on fourth floor. Liked this location."
Read review
"We had a parking lot view looking out over the back of the hotel and were on the 6th floor. Nice and quiet."
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"Go somewhere else!"
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