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All reviewsfront desksoccer tournamenttwo double bedsgreat place to staygreat customer servicelate checkconvenient locationspacious roomsi highly recommend this hotelmini fridgeoatmealexcellent stayfree breakfastthe breakfast areadefinitely stay here againstaff was friendlybusiness trip
Super friendly staff. Spacious rooms with large, comfortable seating area with huge TV. Beds comfortable. Breakfast was delicious with quality delicious offerings. Three minutes from the safe, clean, easy to navigate light rail system that takes you into the city--a welcome alternative to driving.
We stayed at the Hyatt Place Charlotte/ Arrowood on our way to Hilton Head. Traffic made us late for a planned arrival for watching our favorite college basketball team. On arrival, the manager quickly settled us into a lovely alcove off the lobby with comfortable...More
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I had to stay here for 3 nights for business. The room was lovely- a living room area, and very comfortable beds. The staff is extremely helpful.
I had several well made drinks, and a wonderful pizza at the hotel's bar and restaurant. I didn't...More
I found the hotel clean and the staff very friendly. The room was awesome. Morning breakfast was great too. The only reason I’m giving it 3 stars instead of 5 is because they charge $75 for a pet to stay. While I always appreciate pet...More
1 Thank SueFow50
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 weeks ago
Thank You SueFow50,
We welcome all feedback to help us provide an excellent guest experience. I am so happy to hear that you found the staff friendly and the room accommodations awesome. With that said, we do charge a Pet Cleaning fee to maintain these...More
Nice clean hotel with all the amenities you would expect from Hyatt, but at a lower level and cost. Rooms were very large and had separate suite from the bedroom. Beds were comfortable and showers had a lot of pressure and warm water. Sometimes that's...More
Thank Michael M
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 4 weeks ago
Thank you Michael M,
Thank you so much for taking the time to review our hotel. I appreciate the kind words about the size of the rooms. You are right, the beds are comfortable. We hope to host you again soon!
Response from Shalai C | Property representative |
Hello! Thank you for choosing our location. We do not have a smoking section because we are a 100% non-smoking facility. There is a penalty of $300 if a guest is found to violate our policy. Thank you.