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Sleep Inn North Lake

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228 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Ocala, Florida
Reviewed 9 January 2015

I manage corporate travel for a small business, I booked a room for an employee online, and then due to an emergency after the cancellation deadline, had to change the room type over the phone with the front desk. 2 beds instead of 1. When the two techs arrived in their room at 1am. . .they were given a king,...

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Helpful?
Thank Mindy F
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Dear Mindy, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Northlake. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the mix-up on your recent reservation. I have shared your feedback with the front desk to ensure we handle these types of situations...

Charleston, West Virginia
Reviewed 20 November 2014

I have stayed here 2 years in a row and even though I used points for my stay, the regular price is very reasonable. They are updating the hotel, but we had no issues. The only issue we had was we arrived early, around 2:30 and there was no one at the desk. We waited around for about 5 minutes...

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Helpful?
Thank Olivia B
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Thanks for the review! I'm glad you liked so much of the hotel. And, yes, I insist on ordering only the best coffee and flavored creamers... Take care. Thanks! Sincerely, James McGivern GM

Belleville, Canada
Reviewed 12 November 2014

I was very pleased with this hotel. You definitely get your bang for your buck! We had just drove 15 hours and arrived early, the hotel staff had no issues for us checking in early. Our room was very clean and all rooms come with a microwave and a mini fridge/freezer (super convenient). Location was great, it was right off...

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Helpful?
Thank 07golden85
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Glad you enjoyed the race and your stay at our hotel! Thanks for the review! Take care, and I'll see you the next time you visit Charlotte! Sincerely, James McGivern GM

Charlotte, North Carolina
Reviewed 5 November 2014

My brother stayed for a few nights at the Sleep Inn North Lake. His stay was wonderful. The rooms were nothing fancy -- just basic and clean, which made for a good nights sleep. The staff made were helpful and patient...and did all they could to make sure that he had a good stay. I want to particularly note Brett...

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1Thank karen w
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Thanks for the review! And I'm glad you were happy with Bret! Safe traveling... Hope to see you again. Sincerely, James McGivern GM

Austin TX
Reviewed 2 November 2014

Overall: Sleep Inns are usually better than this. Location: We had room 312. Bathroom: Light over the shower was burnt out. Bed/Linens: Uncomfortable bed and pillows. Sheets didn’t fit the mattress. AC/Lighting/Etc.: Another light bulb was burnt out in the room. Stay again? Nope.

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Helpful?
Thank BabsinTX
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Wow, please remember that communication is very important! If there is ever anything wrong with a room, please let us know so we can promptly fix it! And concerning the mattress, we are always receiving compliments about them. So again, if your tastes are different and you had mentioned it to my front desk agent, we could have offered you...

Orange Park, Florida
Reviewed 1 November 2014

Hotel night clerk was very nice. Hotel is in a good location for a quick stop over for long distance travelers. Beds were comfortable and the hotel was very clean. Carpet could use an upgrade in the room we were in. Breakfast had a waffle grill, fruit, juice yogurt, etc. and it was very nice to have breakfast there at...

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Helpful?
Thank CoachinOP
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Thanks for the review! Yes, we have a huge number of repeat travelers and business people stay with us. We're located so it's easy to jump to various Charlotte attractions or jump onto the high and resume your journey! Take care. Safe traveling... Sincerely, James McGivern GM

Cary, North Carolina
Reviewed 28 October 2014

I really enjoy my stay here, every time I visit Charlotte. The rooms are clean, and the staff is very helpful. There are plenty of different restaurants within walking distance. North Lake Mall is about a 10 minute drive away, and downtown Charlotte is about a 15 minute drive away.

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1Thank D H
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Hello. I'm glad you're a repeat customer. We always want our guests comfortable, taken care of, and happy, but did you know we offer repeat customers an extra discount? Yes. Just ask for it next time! Take care. Sincerely, James McGivern GM

Orangeburg SC
Reviewed 25 October 2014

NATHAN, NATHAN, NATHAN!! What an awesome Front desk representative!!!! Extremely knowlegable and personable. I even tried to hire him away but he turned me down :( Our stay was nice and the hotel was clean. Thank you for a pleasant overnight stay. And Nathan, let me know if you change your mind... :)

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1Thank Mandy M
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

NO, you may not "steal" my employees! lol But thank you for the compliment! I'm proud of all my staff. We want everyone to have a nice clean friendly stay... Take care. Safe travels. Sincerely, James McGivern GM

Dayton, OH
Reviewed 20 October 2014

We stopped for a single night at this Sleep Inn and were quite pleased. The check in was accomplished by a very friendly desk agent. The accommodations overall were very good. The room was comfortable allowing a good nights sleep. The hallway carpeting is starting to show wear and will probably need replacing in the near future. Two things I...

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Helpful?
2Thank coach10oh
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Thanks for the suggestions. Yes, we have already ordered new carpet. And by January we will have the latest style of bedding! We always want every guest to enjoy their stay in every way... Take care. Sincerely, James McGivern GM

Charlotte, North Carolina
Reviewed 19 October 2014

Hotel was comfortable, staff was pleasant. I live in the same town and was using a reward night so as not to lose me other free nights. Did not swim in the pool but hung out in the area which was very clean. Appeared to have swimming facilities for those with disabilities.! Would recommend to business travelers.

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2Thank Wendy J
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Hello. Yes, we have a lot of return business guests! We offer nearly everything a Comfort Suites offers except the couch, and our rates are usually $20 to $40 less. Thanks for the review! Sincerely, James McGivern GM

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel modern conveniences like a public computer with Internet access, and access to copy and fax services. All spacious guest rooms include refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, spacious work desks, voice mail, irons, ironing boards and cable television with ESPN, CNN and free HBO. Non-smoking rooms are available. For added convenience, coin-operated laundry facilities are located on the premises. Free parking is available and can accommodate most cars, trucks or buses. ... more   less 

Additional Information about Sleep Inn North Lake

Address: 6300 Banner Elk Dr, Charlotte, NC 28216
Region: United States > North Carolina > Charlotte
Price Range: $106 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn North Lake 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Sleep Inn Charlotte
Hotel Style:
#48 Family Hotel in Charlotte
#52 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn North Lake staff and other travellers.
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Six Mile, South Carolina
over a year ago

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Questions? Get answers from Sleep Inn North Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near a stairwell door.”
 of 5 bubbles jereeg, 22 Jan 2017 | Read review
“Ask to look at rooms if you want to choose yours. We had no problem with either of the rooms we booked.”
 of 5 bubbles , 13 Jun 2016 | Read review
“We were on the 2nd floor and it was quiet. Convenient to stairs for walking our dog.”
 of 5 bubbles JAKSALEX, 18 May 2016 | Read review
“Go to the next exit north on I-77 for newer motels with surrounding food establishments.”
 of 5 bubbles P7449MWpaulm, 15 Jan 2016 | Read review
“Pick another hotel”
 of 5 bubbles fireblossom, 11 Oct 2015 | Read review
5 of 5