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Stay away. Arrogant and rude desk staff. Lost reservation. Doubled the price quoted when reservation was made. Parking lot looked like they were filming an episode of "Cops". Read in the Charlotte Observer, there had been a stabbing/killing the night before. We went elsewhere.
Customer Service was poor. The wifi did not work at all. The room smelled like mildrew. After a couple of hours I could not take it. I was told since I been in the room more than 15 minutes, there was nothing she could do....More
This was suppose to be a simple hotel stay until our roof was fixed on our house , this turned into a nightmare , first of all the rooms smelt like weed, there was liquor bottles behind the night stand and worst of all the...More
I thought the other Brookwood Inn was bad until I came to this one. There are 3 main differences- the other Brookwood Inn located in Statesville was 200 dollars a week, this one is 217 dollars a week. The TVs here are old tube TVs...More
The manager gets drunk and calls in the middle of the night if you complain about service. She is rude and makes excuses instead of helping customers with complaints. We paid for a week in advance but left on the second night because of several...More
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