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Holiday Inn Charlotte - Center City

Expedia.comUSD 156*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 171*
USD 156*
USD 171*
USD 156*
USD 171*
USD 156*
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Holiday Inn Charlotte - Center City
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694 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Charlotte - Center City
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Showing 678: English reviews
Reviewed 9 August 2014

My husband and I went to Charlotte to celebrate my birthday. We felt holiday inn center city was the best fit for us. Once arrived we agreed we made the right choice. The front personnel were awesome they were professional and entertaining each time I past the front desk. The room was great the rooftop as well. We enjoyed the...

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Helpful?
Thank lisamarie2688
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear LisaMarie2688, Yeah, we love not only the 5 star review but the fact that you are letting everyone know about our hotel and especially the staff. We hope your travels will bring you back again!

Reviewed 6 August 2014

My sister in law got married at this hotel and it was a beautiful roof top wedding. The hotel itself was nice and clean. The staff, valet services were friendly and helpful. I love the location because it is close to a lot of shops and restaurants that are in walking distance. The hotel was clean, no noise, the room...

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Helpful?
1Thank Cash34
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Cash34, Congratulations on your sisters wedding! Thank you for sharing the good times you experienced while being our guest and we do hope you can come back and visit again (if in the summer, at the pool instead!)

Reviewed 6 August 2014

My husband surprised me with a trip to Charlotte for my birthday in April. Not only did I fall in love with the city, but I was pleasantly surprised when we walked in to the lobby of this establishment. It is absolutely beautiful and chic. The staff at the front desk were so pleasant and helpful. When we got to...

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Helpful?
Thank MyrtleBeachGurl
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear MyrtleBeachGurl, Happy Belated Birthday & we are so excited you got to celebrate with us! We look forward to your return trip next month and appreciate you taking the time to share your exceptional experience with others!

Conway, South Carolina
Reviewed 2 August 2014

There were 20 60 plus women attending the AQS Quilt gala at the convention center. We had one person in charge who booked the rooms, negotiated the price and we all paid to make check in easy on everyone. At check in we found that there was an additional $100 charge PER ROOM that if given cash would be refunded...

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Helpful?
Thank Ginger636
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Ginger636, Thank you for taking the time to share your concerns in regards to your recent stay. All hotels in Charlotte do require a credit card for incidentals, however some vary the amount of the authorization. Many take a nightly hold of $25-$50, but our hotel holds a $100 authorization. Again this is just that an authorization and if...

Reviewed 1 August 2014 via mobile

I came to Charlotte to attend a very large convention. Nick, who works at the front desk was personable, professional and provided good customer service. The breakfast bar, although pricey, was very good. It had a wide variety of breakfast items that included fresh fruit, a good selection of milks, grits, bacon, sausages biscuits etc. The evening meal was not...

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Helpful?
1Thank Pat L
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Pat L, We appreciate you providing us with feedback in regards to your recent stay at our hotel and we certainly apologize for any areas in which we failed to exceed your expectations. We would have loved to send up Engineering to look at your fridge if it wasn't cooling properly and replace it if needed. I am glad...

Knoxville, Tennessee
Reviewed 29 July 2014

This hotel was five blocks from the convention center. They did. to provide a van for convention attendees . The room , although "on the concierge " level was just adequate and no more. We did eat dinner in the restaurant on a prefix menu and dinner for $30 was excellent!

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Helpful?
Thank Shari B
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear ShariB, Thank you for taking the time to share your recent stay experience with others. I'm glad to hear you were able to participate in the Queen's Feast and had a delightful meal in Caffe Siena. All of our rooms have been completely renovated so I was a little dissapointed to see that you felt they were only "adequate"....

Alexandria, Virginia
Reviewed 25 July 2014

The employees at the Holiday Inn were exceptional. I was there for a week and was treated as though I was visiting royalty. The room was clean and fresh with everything in good condition - comfortable bed. The internet connection was slow during the evenings, probably because the hotel was full, but it was fine during the day. Meals were...

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Helpful?
Thank Vera B
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear VeraB, We truly appreciate such a great 5 star review and to hear that Lamar from the Walgreen's also went above and beyond is fantastic. We hope you'll be back in Charlotte soon and we look forward to having you as a repeat guest!!

Stone Mountain, Georgia
Reviewed 19 July 2014

I recently visited the Holiday Inn Charlotte - Center City and the service was great. The front desk staff was friendly and accommodating; however, the hotel is an older hotel. My hotel room was muggy every time I entered the room. The double rooms have full size beds, instead of queens and one of the beds had a dip in...

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Helpful?
1Thank Angela L
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Angela L, We appreciate you taking the time to provide feedback on your recent stay. Although you are correct in that our building itself is a little older all of our guest rooms and public areas have been completely renovated in the past 5 years. Great news is that we also have new mattresses on the way! Thank you...

Atlanta
Reviewed 14 July 2014

Well, I LOVE to write good reviews but unfortunately cannot this time. From the moment I pulled in, I felt very unwelcome. The valet was rushed and insisted I could not leave my car there, even for a minute. Ran away with my bags and I was left standing there wondering if he would care for them while I parked...

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Helpful?
2Thank AtlantaSupergirl
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Atlanta Supergirl, Please allow me to apologize for our failure to exceed your expectations. I have reached out to you privately so that we can discuss in further detail your experience and so that I may address it with the few individuals that failed to live up to our standards. Thank you.

Rock Hill, South Carolina
Reviewed 8 July 2014

My husband and I recently spent one night at the Holiday Inn Center City in Charlotte for a celebration of our anniversary. We had a wonderful time and the hotel went above and beyond to ensure that our stay was memorable! The check-in staff were all very friendly! They gushed over us and each and every staff member congratulated us...

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Helpful?
1Thank reynm7v0
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Reynm7v0, Let me congratulate you again on your 13th year anniversary and the entire team was delighted to be of service for your special day! We hope to have you back again real soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a little uptown ambience. Uptown always means style, class, and maybe even a little attitude. Uptown Charlotte blends arts, events and entertainment with the prestigious setting of the second largest financial center in the U.S. The Holiday Inn Charlotte Center City hotel is located in the heart of Uptown and Charlotte’s Business and Entertainment District. We are only a short walk from dozens of restaurants, entertainment, retail shops and attractions. ... more   less 

Additional Information about Holiday Inn Charlotte - Center City

Address: 230 N. College St., Charlotte, NC 28202-2112
Region: United States > North Carolina > Charlotte > First Ward
Price Range: $180 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Charlotte Holiday Inn
Hotel Style:
#46 Family Hotel in Charlotte
#47 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charlotte - Center City staff and other travellers.
6 questions
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Chelmsford, Massachusetts
over a year ago
ELMIRA,NY
3 months ago
over a year ago
over a year ago
San Antonio, Texas

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Questions? Get answers from Holiday Inn Charlotte - Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all seemed good to me - not a bad one in the house!”
Sierra009, 16 May 2017 | Read review
“Rooms not facing the street were quieter.”
JTMFraginal, 6 May 2017 | Read review
“Make sure you have access to club lounge before you pick room at the club level”
ahu98, 6 May 2017 | Read review
“5th floor, end room was perfectly quiet and comfortable.”
DLKAM2, 10 Apr 2017 | Read review
“Rooms on the higher floors have great views.”
403SSQuinn, 24 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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