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04/12/2017 05/12/2017
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    Best Western Plus Charlotte/Matthews Hotel

    2501 Sardis Rd N, Charlotte, NC 28227-7724
    +1 855-567-4432
    Hotel website
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    04/12/2017 05/12/2017
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    USD 115*
    USD 117*
    Traveller (32)
    Room & Suite (16)
    Dining (5)
    Fairfield Inn & Suites Charlotte Matthews
    427 reviews
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    Overview
    • Excellent40%
    • Very good26%
    • Average15%
    • Poor5%
    • Terrible14%
    Travellers talk about
    “room was clean” (20 reviews)
    “boiled eggs” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Charlotte/Matthews Hotel
    Special Offer: SAVE 20% in Charlotte!
    Hotel deals
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    Rooms
    4 Dec.5 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (308)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 304 reviews

    Reviewed 3 days ago

    We came to exhibit our artisan product at the Southern Christmas Show and found the place which we will hereafter stay when in the area. The staff was very personable and helpful. We truly felt it was our home away from home for the two...More

    Review collected in partnership with Best Western
    Thank leonp31
    Hotel's Favourite
    Reviewed 1 week ago

    My wife and I enjoyed our stay as all the BW associates at this location treated us like family. We observed the same level of service and caring with all the customers. This will be our destination whenever we are in the Charlotte/Matthews area.

    Review collected in partnership with Best Western
    Thank PaulHof924
    Reviewed 2 weeks ago

    This hotel stay was reasonably priced and I did not feel l got any more than I paid for. The toilet kept running after it filled. The breakfast hours were to short (6-9 AM) and they didn't have any bananas. There was no one at...More

    Review collected in partnership with Best Western
    Thank wendelhurt
    Reviewed 2 weeks ago via mobile

    I don't understand the ratings on this hotel at all. Room was engrained filthy: sticky carpet, black stains in bath, smeared bathroom floor and stank of cigarettes, which is ironic as you have to sign a disclaimer you won't smoke. Bites on my legs from...More

    Thank gtracey99
    Response from Kam P, Manager at Best Western Plus Charlotte/Matthews HotelResponded 2 weeks ago

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 2 weeks ago

    It's clean, there is a great staff, convenient location, near stores, restaurants, and two movie theaters. We will stay here again. We've done staycation before but this one is at the top of our list to stay again. Parking was great. The breakfast wasn't as...More

    Review collected in partnership with Best Western
    Thank demetrasandukeshah
    Fairfield Inn & Suites Charlotte Matthews
    427 reviews
    #60 of 180 hotels in Charlotte
    0.07 km
     
    Comfort Inn Matthews-Charlotte
    566 reviews
    #2 of 12 hotels in Matthews
    1.8 km
     
    Hampton Inn Charlotte / Matthews
    503 reviews
    #1 of 12 hotels in Matthews
    1.7 km
     
    Holiday Inn Express Hotel & Suites Matthews East
    196 reviews
    #3 of 12 hotels in Matthews
    1.4 km
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • USD 87 - USD 139 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 93
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Expedia, Priceline, Travelocity, Cancelon, Orbitz, HotelsforEveryone, Hotwire, getaroom.com and TripOnline SA so you can book your Best Western Plus Charlotte/Matthews Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • East Forest
    • Also Known As
    • Charlotte Best Western ,
    • Best Western Charlotte
    Add Photo Photos
    Traveller (32)
    Room & Suite (16)
    Dining (5)
    Hotel & Grounds (13)
    Bathroom (5)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Fairfield Inn & Suites Charlotte Matthews
    427 reviews
    .07 km away
     
    Holiday Inn Express Hotel & Suites Matthews East
    196 reviews
    1.37 km away
     
    Hampton Inn Charlotte / Matthews
    503 reviews
    1.66 km away
     
    Comfort Inn Matthews-Charlotte
    566 reviews
    1.84 km away
     
    Nearby Restaurants
    Krispy Kreme Doughnuts
    29 reviews
    1.20 km away
    Cracker Barrel
    63 reviews
    1.26 km away
    Buffalo Wild Wings
    24 reviews
    .17 km away
    IHOP
    25 reviews
    1.14 km away
    Nearby Attractions
    Four Mile Creek Greenway
    44 reviews
    5.04 km away
    Elevation Church
    29 reviews
    4.42 km away
    Matthews Heritage Museum
    6 reviews
    3.28 km away
    Cinemark Movies 10
    62 reviews
    1.32 km away
    Ask a question
    Questions & Answers
    Renee P
    9 January 2017|
    AnswerShow all 2 answers
    Response from Teresa B | Reviewed this property |
    No smoking inside but very convenient outside. Ask for a room "at end of hall near exterior stairs."
    2
    Votes
    Jim P
    1 March 2015|
    Answer
    Response from Chianti D | Property representative |
    Mr. Potter Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day... More
    0
    Votes
    Room Tips
    "The lower number the room, the further you are away from the busy road."
    Read review
    "Maybe double beds are softer? If not, try the sofa bed!. Turn on your fridge when you get there. Bring a..."
    Read review
    "Don't stay here"
    Read review
    "Facing the front side of the Hotel"
    Read review
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