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Courtyard Charlotte Airport North

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Courtyard Charlotte Airport North
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381 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Carrollton, Virginia
Reviewed 13 December 2016 via mobile

Had a great stay! Mr. Bones above and beyond to find batteries for my daughter's camera. Bistro staff super helpful too. The Apple coffeecake is totally worth the price and calories! Good value with Marriott Rewards Program. Will definitely stay here again.

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Helpful?
Thank movago
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Movago, Thank you so much for staying with us an providing such wonderful feedback! I am so happy to hear that Mr. Bones was able to assist you and your family. He is an asset to our operations and is a great example of the service we strive to provide. Thank you again for staying with us and we hope...

Reviewed 10 December 2016 via mobile

Linda Ford exceeded my expectations. Most cooks never engage with members like Linda does and did this week as I stayed at this hotel. Please acknowledge her for enhancing your hotels brand. Great experience.

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Helpful?
Thank Franco Z
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Franco Z, Thank you for taking the time to share your feedback and wonderful comments about Linda. She is an asset to our property and the Marriott brand. I will be sure to share your feedback with all of our associates to ensure we continue to keep our guests satisfaction our #1 priority.

Reviewed 9 December 2016

I've stayed in a lot of Courtyard Marriotts and have come to expect a certain standard which unfortunately this one fell short of. First was the smell of the room - this is a non-smoking facility so I'm not sure what housecleaning was covering up but the room had an unpleasant smell. Worse was the filth around the toilet rim,...

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Helpful?
Thank Stephen L
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Stephen L, Thank you for taking the time you share your feedback regarding your recent stay. While we try to deliver the highest quality guest experience, we have unfortunately fallen short of that goal. Please accept our sincere apology for your recent experience. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated...

Reviewed 8 December 2016 via mobile

Maria is the best at the courtyard Marriott. The food and service was great and we had a great time. The courtyard Marriott has been a great place to stay due to the amenities and location. I enjoyed my stay and will return

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Helpful?
Thank Tom S
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Tom S, Thank you so much for taking the time to share your feedback. Maria is an asset to our property and I am happy to see that she made your stay a great one! Thank you again for staying with us and we hope to see you again soon!

Reviewed 8 December 2016 via mobile

I stayed at courtyard by Marriott and the service was awesome. Very friendly staff especially Maria, Ms Pat, and the cook Linda. I will be back. The food was great and Maria at the bar made an excellent cocktail.

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Helpful?
Thank Dan C
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Dan C, Thank you for staying with us and providing your wonderful feedback! It is always great to see such amazing comments about our staff. I will be sure to share your feedback with all of our associates. We strive to provide the highest quality guest service and are happy to see that you enjoyed your stay. We hope to...

Oakland, California
Reviewed 7 December 2016

As a platinum Marriott Member it goes without saying that I appreciate Marriott properties. Having said that, this is the first review I have submitted. My stay at this property was top notch from start to finish. The new Courtyard layout is great and super functional for business and personal stays. Breakfast was great and had the most super friendly...

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Helpful?
Thank skaarejonathan
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Skaarejonathan, Thank you for taking the time to provide your feedback and thank for being a loyal Marriott Platinum Member. We truly appreciate your feedback and are very happy to see that you enjoyed your stay. We will be sure to share your feedback with the team to continue to inspire them to provide the best guest service possible. Thank...

Gainesville, Florida, United States
Reviewed 7 December 2016

From the moment I was picked up by the hotel shuttle, Kenya was nothing short of hospitable and engaging throughout our trip back to the hotel. She was able to tell me all about the amenities and services offered without missing a beat. The amazing customer service continued with the check-in process with Regina who made sure I was well-informed...

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Thank Catrina W
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Catrina W, Thank you so much for your wonderful feedback! We are happy to hear that you enjoyed your stay and the service from our wonderful associates! Our goal is to deliver a flawless guest experience is we are happy to see that our staff were able to meet your needs. I will be sure to share your feedback with...

Glen Allen
Reviewed 2 December 2016

Everyone from the front-desk to house-keeping to lounge/restaurant staff to the guy working on the pool were very attentive and helpful. Outstanding! My wife and I were very impressed. I would definitely stay here again.

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Helpful?
Thank Wietze498
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Wietze498, Thank you for staying with us and providing your wonderful feedback! Providing 100% guests satisfaction is our #1 goal and we are happy to see that you enjoyed your stay! We hope to see you again soon!

Reidsville, North Carolina
Reviewed 28 November 2016 via mobile

I took my son for an overnite trip to Charlotte for panther game. We had stayed here before few years ago. They have updated the rooms. Nice couch with a little table that the legs slid under neath the couch Nice to sit drinks on comfortable bed. Patio walked directly out to outside pool. (If warmer weather). I never saw...

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Helpful?
Thank gabykat7
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Gabykat7, Thank you for staying with us during your recent trip to town for the Panthers game. We are happy to see that you and your son were able to enjoy the hotel and utilize some of the amenities. We hope you enjoyed your time in Charlotte and will come visit us again soon!

Saint Paul
Reviewed 21 November 2016

Nothing works save for the great front desk personnel and the maintenance guy. They were excellent, and totally frustrated with our problems with the hotel. This was absolutely one of the worst hotel experiences of my life. Reservations made well in advance, but still received a room next to elevator and it's associated noise. Electronic door that never did work...

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Thank tptr
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Tptr, Thank you for staying with us and providing your feedback. Our 100% guest’s satisfaction is our number one goal and unfortunately we have fallen short of that goal. Please accept our sincere apology for your recent experience, as this is below our standards. We do want to apologize for the entrance door issues that you experienced and let you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte Airport North

Address: 2700 Little Rock Rd, I-85 & Little Rock Rd, Charlotte, NC 28214-3021 (Formerly Courtyard Charlotte Airport)
Region: United States > North Carolina > Charlotte
Price Range: $149 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Airport North 3*
Number of rooms: 148
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Also Known As:
Courtyard By Marriott Charlotte Airport Hotel Charlotte
Courtyard Charlotte Airport
Charlotte Courtyard
Charlotte Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Airport North staff and other travellers.
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Questions? Get answers from Courtyard Charlotte Airport North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are large enough for 2 people not to be crowded or uncomfortable”
patenright55, 4 Mar 2017 | Read review
“Ask for a balcony and view.”
B9080MZdannyh, 24 Feb 2017 | Read review
“I asked for a room away from the highway.”
776luckak, 15 Jan 2017 | Read review
“- ask for room without an adjoining door in case your neighbour decides to have a large party.”
Bobberts, 13 Jan 2017 | Read review
“Higher rooms have less noise from the a/c, but all rooms are clean and comfortable”
756nancya, 4 Jan 2017 | Read review
5 of 5