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Residence Inn Chapel Hill

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Residence Inn Chapel Hill
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244 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chapel Hill
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Showing 242: English reviews
Washington DC, District of Columbia
Reviewed 23 October 2016

We have been staying at this hotel since our daughter went to graduate school five years ago. They have an outstanding staff and have met our every need through our daughter's grad schools days, hosted her wedding guests and has been our home away from home now that she and her husband are permanently settled in the area. The hotel...

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Helpful?
Thank bellagreta
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear bellagreta, Thank you so much for staying with us and for sharing a great review online. There is no greater compliment that we can receive in hearing that you will come back and that you feel as if you are at home. We work hard to ensure our guests are comfortable and knowing that you enjoyed your stay enough...

Durham, North Carolina
Reviewed 22 October 2016

Great stay. Great grounds. Felt safe while I was there. The staff was excellent and respectful. Check in was a breeze. Eileen was very nice and gave advice on where to eat. The check out process was even easier. I would definitely stay again.

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Helpful?
Thank ram2xround
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

I am glad to hear you found our staff polite and helpful and our building clean and maintained! Your kind words about Eileen of our front office staff are greatly appreciated.

Boston, Massachusetts
Reviewed 20 October 2016

The hotel is located in a fairly residential area, meaning there is no road noise and a tranquil setting. The staff was fantastic: friendly, attentive, helpful. The rooms are great -- we always love the suites here. Comfortable beds, kitchen, plenty of seating. Even better is the hotel's outdoor space. There is a nice gated pool, and abutting that is...

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Helpful?
Thank markrotoole
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Markrotoole, Reading your comments is quite rewarding. Thank you for taking the time to provide these details. Our staff works every day to ensure each guest feels at home and has expectations that are not only met, but exceeded. To hear that you did not have the need to leave the property brings me much delight. Thank you Regards,

Reviewed 19 October 2016 via mobile

Super friendly staff and great price! Great place for business or pleasure. 10 min to UNC and about 20 min to downtown Durham. Rooms are newly renovated with very good TVs and good size. Has very nice pool with a grill outside accessible for anyone to use. Happy hour during the week with a mix and mingle for business people...

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Helpful?
1Thank Joshua C
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Joshua, Our staff is truly amazing- friendly and always willing to go above and beyond for our guests.And we pride ourselves on our high level of service. I'm glad you were able to take advantage of our mix and mingle. We do hope we get to welcome you back next time you are in the area.

Houston, Texas
Reviewed 19 October 2016

Attending a wedding in the vicinity. Decided to stay at this Residence Inn. Room was very comfortable. Excellent Bed. Very clean. Front Desk folks were very friendly & courteous. Nice Hot Breakfast (complete) Everything was perfect.

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Helpful?
Thank AAHou
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear AAhou, Thank you for recognizing our amazing staff. They are certainly our best asset, and we know they are the best in Chapel Hill. I'm glad you took advantage of our complimentary breakfast. I hope you'll be back to stay with us again soon

Arlington Heights, Illinois
Reviewed 17 October 2016

Nice facility with friendly staff. Average breakfast selection. Facility is very clean and rooms are nicely appointed. My only issue with my stay was the slippery bathtub. After FALLING in the shower I asked for a rubber shower mat, and the hotel provided me with one. A colleague of mine also said his tub had a slippery surface. In my...

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Helpful?
Thank Jim G
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Jim, Thank you for staying with us recently. We truly appreciate the feedback. Although you seemed overall pleased with your stay, I must apologize for the issues you encountered during your time with us. I have shared your comments with our staff and we will make sure these issues do not happen again.

Matthews, North Carolina
Reviewed 14 October 2016

Very Nice stay here with my family. The hotel is near UNC campus and lots of restaurants. Easy access to I-40. Although the hotel was full it was very quiet. The actual property is very nicely done. Staff was helpful. The cleaning staff was particularly good and very hard working.

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Helpful?
Thank D S
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear DS, Thank you for taking the time to tell us about your experience at our hotel! I am glad to hear you found our staff polite and helpful and our building clean and maintained! We do hope we get to welcome you back next time you are in the area.

Little Rock, Arkansas
Reviewed 13 October 2016 via mobile

Travelled to North Carolina for surgical procedure. Room was upgraded to a larger suite. Nice place with happy hour, newer decor, good coffee, friendly staff. I would definitely stay there again. Fully functional kitchen and bedroom was like a nice dark cave. We liked it!

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Helpful?
Thank Erica M
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Erica, It is always nice to hear when a guest enjoys their stay. We are glad our convenient location and comfortable rooms worked out during your visit with us. We do hope we get to welcome you back next time.

Reviewed 30 September 2016 via mobile

My family has been staying here for 3 months while our house is being renovated due to water damage. It is hard being away from the comforts of home with a dog and a child. The staff here has been amazing, welcoming, accommodating and now feel like part of our family. Every morning the staff (Nidia, Emelina, Maritas, Reyna and...

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Helpful?
Thank Sally W
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Sally, Thank you so much for staying with us and for sharing a great review online. There is no greater compliment than hearing that we make you feel at home. We work hard to ensure our guests are comfortable and knowing that you are enjoying your stay enough for it to feel as like it is your home away...

Holland
Reviewed 26 September 2016 via mobile

I picked this place just because it had good reviews and it was in the right area. I will come back to this place because it exceeded my expectations in all areas. It was quiet, well maintained, lovely grounds with a large southern porch and rockers, fire pit, nice pool, great breakfast, and all the staff was just wonderful. I...

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Helpful?
Thank Ann P
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Ann, Reading your comments is quite rewarding. Thank you for taking the time to provide these details. Our staff works every day to ensure each guest feels at home and has expectations that are not only met, but exceeded. To hear that we accomplished that for you brings me much delight. Thank you

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Residence Inn Chapel Hill

Address: 101 Erwin Rd, Chapel Hill, NC 27514-6925
Region: United States > North Carolina > Chapel Hill
Price Range: $172 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chapel Hill 3*
Number of rooms: 108
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Also Known As:
Residence Inn Chapel Hill Hotel Chapel Hill
Chapel Hill Residence Inn
Hotel Style:
#6 Family Hotel in Chapel Hill
#9 Business Hotel in Chapel Hill
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Questions & Answers

Questions? Get answers from Residence Inn Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground away from elevator”
 of 5 bubbles bairdt, 16 Nov 2016 | Read review
“We had a very comfortable king bed, which we highly recommend.”
 of 5 bubbles andrewc96, 29 Oct 2016 | Read review
“Make sure to Enjoy the Hot Breakfast”
 of 5 bubbles AAHou, 18 Oct 2016 | Read review
“Ground floor is easier to navigate with luggage. Access from parking lot, more like a motel.”
 of 5 bubbles DMLehman6, 9 Aug 2016 | Read review
“Probably all are quiet. We ere on 2nd of 3 floors (elevator available).”
 of 5 bubbles bobatthebeach999, 7 Jun 2016 | Read review
5 of 5
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