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24/12/2017 25/12/2017
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    The Franklin

    311 W Franklin St, Chapel Hill, NC 27516
    +1 855-605-0316
    Hotel website
    Lowest prices for your stay
    24/12/2017 25/12/2017
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    USD 198*
    USD 192*
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    Traveller (117)
    Room & Suite (55)
    Dining (4)
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “great location” (97 reviews)
    “pillow menu” (11 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Franklin
    Special Offer: Double Points,Every Stay
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    24 Dec.25 Dec.
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (677)
    There are newer reviews for The Franklin
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    141 - 145 of 675 reviews

    Reviewed 28 December 2016 via mobile

    Spacious, comfortable and modern rooms, great customer service, free guest parking lot, excellent breakfast included in stay. Well located on Franklin street. We stay here every year and always have a very pleasant experience.More

    Thank Nicole G
    Response from Jay P, General Manager at The FranklinResponded 17 April 2017

    Nicole G, I appreciate your annual repeat visit to The Franklin. We are planning some big improvements this year that I hope you'll enjoy on your next visit. We are completely renovating our lobby area and our atrium area, along with introducing a new bar...More

    Reviewed 27 December 2016

    Excellent hotel we would stay in again. Highly recommend it and will stay again the next time we visit Chapel Hill. Great location, nice rooms, friendly and helpful staff. Note: Breakfast ended at 10am. Can't ask for more.

    Review collected in partnership with Curio – A Collection by Hilton
    Thank peterbO6644YI
    Response from Jay P, General Manager at The FranklinResponded 17 April 2017

    Thanks for your review, peterbO6644YI. Come back soon. A small clarification to your note: breakfast does end at 10am on weekdays, but 11am on Saturdays and Sundays. Jay

    Reviewed 24 December 2016

    Used points to stay a night here with my wife after being on military deployment for four months and the staff made the visit a pleasure. Louise from the concierge staff reached out via email a few days prior to the stay and surprised us...More

    Thank Charlie S
    Response from Jay P, General Manager at The FranklinResponded 17 April 2017

    Charlie S, Sounds like you had a great getaway at The Franklin back in December. I'm glad that everything went so smoothly during your stay. Louise is always looking for ways to kick it up a notch for our guests. Thank you for your service...More

    Reviewed 23 December 2016

    Beautiful hotel in a great location. Plenty of great restaurants nearby and safe environment. Staff was friendly and courteous. We were always greeted on arrival and departure. Small things made the stay less than ideal. I called ahead of time to let them know we...More

    Thank Catherine S
    Response from Jay P, General Manager at The FranklinResponded 17 April 2017

    Catherine S, Thank you for your detailed feedback - I'm sorry it's taken so long for me to follow up. You bring up many points of failure where we should have done better. Mainly, it seems like a big time failure of communication between our...More

    Reviewed 19 December 2016

    The room was super clean and the bathroom was excellent with a rain type shower. Plus H2O amenities make it just a cut above. The bar was very nice and the server was friendly even though we did have a group she was very helpful....More

    Review collected in partnership with Curio – A Collection by Hilton
    Thank kathleensO9934QC
    Response from Jay P, General Manager at The FranklinResponded 17 April 2017

    kathleens09934QC, Thanks for your note. Glad you enjoyed the H2O amenities - I really love the marine fragrance they have. Our drinks are on the higher side, and we are continuing to improve the quality of them to make them a better value...freshly squeezed juices,...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
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    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 67
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Hotwire, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your The Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Chapel Hill
    • Also Known As
    • Franklin Hotel Chapel Hill
    Add Photo Photos
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    Room & Suite (55)
    Dining (4)
    Hotel & Grounds (88)
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    Ask a question
    Questions & Answers
    1 May 2017|
    AnswerShow all 3 answers
    Response from Dominik R | Reviewed this property |
    When I was there I did a run roughly following the Pumpkin Loop in the Carolina North Forest. You can just Google for it. That was a nice run in forest surroundings, slightly hilly, relatively smooth gravel surface.
    1 May 2017|
    AnswerShow all 7 answers
    Response from Jay P | Property representative |
    Hi Tammy, Thanks for your note. Yes, we have tons of running trails all around our hotel. We are on the edge of the UNC campus, so the various quads and paths provide great options. There are also several greenways... More
    Tiffany S
    30 December 2016|
    AnswerShow all 8 answers
    Response from Jay P | Property representative |
    Hello everyone, and thank you all for your responses to Tiffany S. All answers are right on the money here. Our cooked to order breakfast is available for $11 per person, either in our restaurant or in your room through... More

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