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Courtyard Chapel Hill

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378 Reviews from our TripAdvisor Community

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Showing 377: English reviews
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Jacksonville, North Carolina
Reviewed 2 weeks ago via mobile

Stayed at the Courtyard in Chapel Hill for an overnight family trip. Check-in staff was very courteous. Room was pretty clean but the hotel is undergoing a complete make over. We had to contend with construction workers moving mattresses and furniture into the new rooms for the elevators. Once again, the wifi provided by the hotel was worthless. Could not...

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Helpful?
Thank jasonsL338LL
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear jasonsL338LL, Thank you for taking time to offer your review of your recent stay with us. We appreciate all of our guests' feedback and constantly seek to improve in our service deliveries. I sincerely regret that your experience was diminished by our renovation. We are updating all of our guest rooms, public spaces, pool and hot tub to exceed...

tampa, fl
Reviewed 4 weeks ago

We are halfway though our two night weekend stay at the Courtyard Chapel Hill. We chose this hotel because it is close to UNC and we are in town for a college sports event. Our room is pretty standard for a Courtyard, but there is a very heavy carpet glue smell and a lot of construction noise. The extractor fan...

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Helpful?
Thank dognamedrudy
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear dognamedrudy, Thank you for taking time to review your recent stay with us. We appreciate your consideration during our renovation. In very short order, all of our rooms and public spaces will be fresh and updated. Though we make every effort to minimize any impact on our guests, we unfortunately feel short during your recent stay. Please know that...

Orange Beach, Alabama
Reviewed 20 January 2017

From the min we arrived the service could not have been better. We Selected this Hotel because it is very close to the hospital where my family is reciving care. The rooms were clean the atmsphere was outstanding for what we have been going through. One person that went out of her way to help us was a young lady...

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Helpful?
1Thank Donna D
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Donna D, Thank you for taking time to offer your review. We so appreciate our guests and are delighted when one or all make a difference in your day and your stay with us! We will share your comments about Ursula with the entire staff at our next morning meeting. All the best, Blake

Reviewed 11 January 2017 via mobile

This Courtyard is close to the hospital. The entire staff has been very sympathetic and accommodating to our family during a medical emergency that continues to extend our stay. Late last night when we arrived back they had left a heartfelt note and snacks for us. Thank you Marriott!

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Helpful?
Thank carib5089
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear carib5089, Thank you again for your kind words. Please know that we are all thinking of you and your family. If we can ever be of service, please don't hesitate to let us know. Warmest regards, Blake

London, United Kingdom
Reviewed 1 January 2017

Stayed here for my husbands birthday the service we received was over & above what we expected --as we were walk ins due to doing our usual road trips in the USA we never know where we will stay the night ---so it was just amazing the welcome we received ---they treated us like Royalty especially Felipe we will never...

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Helpful?
Thank lesleya887
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear lesleya887, We are all thrilled that you enjoyed your birthday stay with us and look forward to future visits along your USA road trips! We will share your thoughtful comments about Felipe at our next staff gathering. Thank you again, Blake

Queenstown, Maryland
Reviewed 7 December 2016

The property is actually quite nice. It's located in a quiet area with walking paths around the hotel. The reception area is very welcoming and has a bar and restaurant. I did also see a fitness center and a pool. Parking is also very convenient. The rooms were fine. Not luxurious, just fine. They were clean and the beds were...

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Helpful?
Thank Pat S
Chicago, Illinois
Reviewed 15 November 2016

Room was fine and had more space than I needed, which is nice. The gardens were very enjoyable, even in the middle of summer. There are a few chairs scattered around for sitting outside, when it is not too hot. The small bar area was inviting and comfortable. It proved to be a decent place for a conversation between colleagues....

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Thank foreverlearningTC
Reviewed 14 November 2016 via mobile

My hotel room was very clean, though some noise did carry from the hallway. I was able to get an early check in using the Marriott app the day of. The hotel itself is easy to access. Front desk staff were very nice and stored my luggage after check-out while I was on an interview. I would definitely stay here...

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Helpful?
Thank Claire M
Charlotte, North Carolina
Reviewed 13 November 2016

I am a frequent business traveler and try to stay at Marriott properties when possible. As such, I've stayed at a lot of Courtyard properties. This hotel felt less like a Courtyard and more like a Motel 6 or Best Western. The lobby is very nice and it's in a decent location but the room was below average. The sink...

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Helpful?
1Thank tedtheo
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear tedtheo, We appreciate your review and are saddened that we failed to deliver on the quality you were expecting in your room. We take great pride in our hotel and exceeding all of your expectations, with each visit. We are excited to share that we are preparing for our renovation which will begin in a few short weeks. Upon...

Fayetteville, AR
Reviewed 9 November 2016

Well kept property, clean room, service with a poor attitude. Started my stay checking in with a young woman who apparently didn't want to be there. No smile, no thank you's, and welcome package from the bride and groom had to be requested. She snidely handed my credit card for incidentals back to me and said it wasn't accepted. I...

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Helpful?
1Thank Carmen1981
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Carmen 1981, Thank you for taking time to review your recent stay with us and providing valuable feedback as well. We sincerely regret any service delivery that we failed upon during your stay as everything we do is for you, our guest. It is the sincere hope of all of us that should you return to Chapel Hill, you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517-7100
Region: United States > North Carolina > Chapel Hill
Price Range: $171 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chapel Hill 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott
Hotel Style:
#7 Family Hotel in Chapel Hill
#8 Business Hotel in Chapel Hill
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Questions & Answers

Questions? Get answers from Courtyard Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms have just been remodled”
 of 5 bubbles donnadW6330TB, 20 Jan 2017 | Read review
“we had a room to the back & it was quiet”
 of 5 bubbles lesleya887, 1 Jan 2017 | Read review
“Specify what type of room you want.”
 of 5 bubbles SKPDAVIS, 26 Oct 2016 | Read review
“Convenient to UNC campus, room was clean and well serviced.”
 of 5 bubbles NCBusnessTraveler, 8 Sep 2016 | Read review
“Make sure you ask for the college rate if you are visiting of the area schools. A great rate for the room.”
 of 5 bubbles georgecO8337AK, 28 Jun 2016 | Read review
5 of 5