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Sheraton Chapel Hill Hotel

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Sheraton Chapel Hill Hotel
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375 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Hiawassee, Georgia
Reviewed 11 April 2015

I came and spent the overnight to attend an all day seminar at the hotel. The Room was nice and fresh. The lobby is nice and well appointed. Dinner in the hotel restaurant was very good, and the banquet luncheon buffet at the seminar was superb. DID NOT taste like your expectation for hotel food. Well done, Chef!

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Helpful?
Thank DDStovall
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for taking the time to provide us with your feedback. I have shared your kind words with our Food and Beverage team. Thank you for your business and we look forward to serving you in the future.

Greenville, South Carolina
Reviewed 9 April 2015

I had taken a friend to Chapel Hill who was ill and was to have surgery at the medical center. It was a difficult time, but the staff (everyone from housekeeping) to front desk to room service, etc. were so wonderful in helping us deal with a complicated and difficult situation. They couldn't have been nicer and more accommodating. Also,...

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Thank Austin C
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your feedback. Our team at the Sheraton Chapel Hill works hard to deliver excellence in service and I am glad you had a pleasant experience. Sincerely, N. Khanna

Vienna, Virginia
Reviewed 4 April 2015

Enjoyed the room which was recently updated. Our room even had a balcony overlooking the pool. The bed was super comfortable. We had our dog with us and they have a special hallway of rooms close to the door going outside for those traveling with pets. The hotel is located in a good location near some shopping but is a...

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1Thank fun2travel63
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your feedback on your recent stay at the Sheraton Chapel Hill. I am happy to hear that you enjoyed our pet friendly hotel and had a great experience. We look forward to having you back soon. Sincerely, Nitin K.

Raeford, North Carolina
Reviewed 30 March 2015

Service was great at this hotel. Everyone was super friendly and happy to assist. I love Sheraton's bedding and this was nothing less. The food for my business meeting was also great. Parking is kind of spotty but okay.

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1Thank hollings04unc
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

It is always great to hear guests comment on our staff. I appreciate your feedback. I am sorry to hear you had a challenge with parking. Please let me know if I can be of assistance. Sincerely, Ted Milby Director of Rooms

Columbia, South Carolina
Reviewed 29 March 2015 via mobile

I was here for a conference so this was a perfect location. The rooms were nice spacious, clean and all the appointments you would need. (ie. microwave and mini fridge) Leslie Sweeney at the front desk checked us in and was happy to assist us. The grounds are nice with of places to sit outside with a fire pit. We...

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Thank ShayPro
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to submit a review. We are fortunate to have Leslie on our team. I hope you will have time to try Carolina 1663 (our restaurant) next time you stay. If there is anything we can do to earn a 5th star next time you are here, please do not hesitate to ask. Sincerely, Ted...

West Palm Beach, Florida
Reviewed 24 March 2015

We spent three nights this past week while attending a function at UNC. The last night was beyond anything I ever experienced in a lifetime of travel. That last evening the ENTIRE hotel was over run by 100's of members of a biker gang. The lot was filled with cars and choppers. We had to park in another hotel lot...

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1Thank James V
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. I sincerely apologize for the inconvenience you had during your recent stay at the hotel. We have taken some internal measures to avoid issues like this in the future. I will be happy to discuss the details and assure you that this was an isolated situation. We appreciate...

Reviewed 18 March 2015 via mobile

For a Sheraton with a high incidental deposit you would expect better Internet quality ( theirs doesn't support streaming without high volume of buffering) you would expect quality room service as well , not here. I called room service outside of dinner hours and was transfer twice before anyone answered. Rooms are smaller than the below average Sheraton . Lobby...

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Thank Alaska1989
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking time to provide us with your feedback. We take every guest feedback very seriously and want to assure you that the team at the Sheraton Chapel Hill is committed to provide every guest with an excellent experience. I apologize that you did not experience a satisfactory stay during your recent visit to Chapel Hill. I have...

Reviewed 18 March 2015 via mobile

The restaurant was very good. I had the Shrimp and Grits which was tasty and creative. Solid desert menu. Our server, Tanya, was attentive, knowledgable, and very hospitable. The wine list is good and fairly priced. We would return for another meal.

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Thank Tele71
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback on your dining experience at the Carolina 1663. I have shared your comments with our team and we look forward to serving you soon. Sincerely, N. Khanna

Maryland
Reviewed 17 March 2015

This is a standard pet friendly Hotel with a conference center. There are a lot of lodging rooms in this hotel. Pets stay primarily on the first floor. It is relatively quite throughout the hotel. The rooms are nice with current amenities and the staff was accommodating addressing request. The restaurant, Carolina 1663, was the distinguishing factor. The overall experience...

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Thank NTR2012
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your feedback and we look forward to having you back at the Sheraton Chapel Hill. Sincerely, N. Khanna

Charlotte, North Carolina
Reviewed 17 March 2015

I am making my 2nd reservation here for this Thursday March19th which prompted me to write the review for my first stay in January. There are plenty of great hotels in the Raleigh area and I am Diamond with both Hilton and Hyatt as well as Gold with Marriott and am a newly minted Platinum with SPG. So I have...

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Thank sdbike
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for your feedback. We are glad that you had a great stay and we look forward to having you back at the Sheraton Chapel Hill. Sincerely, Nitin Khanna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 

Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Region: United States > North Carolina > Chapel Hill
Price Range: $160 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
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Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton
Hotel Style:
#7 Business Hotel in Chapel Hill
#10 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chapel Hill Hotel staff and other travellers.
2 questions
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8 months ago
Cleveland, ohio
over a year ago

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Questions? Get answers from Sheraton Chapel Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starwood Preferred Guest rooms seem to have more room.”
 of 5 bubbles mothersalon, 3 Jan 2017 | Read review
“Request a room with a balcony!”
 of 5 bubbles McAir, 28 Nov 2016 | Read review
“Balcony rooms for fresh air. Not first floor if you don't have a dog.”
 of 5 bubbles 5StarBohemian, 24 Nov 2016 | Read review
“Bathroom can use some upgrades. ”
 of 5 bubbles 886waltere, 7 Nov 2016 | Read review
“My quiet room was on the back side of the hotel, facing a forest.”
 of 5 bubbles momtravl, 11 Oct 2016 | Read review
5 of 5