We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Chapel Hill Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Chapel Hill Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

364 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Chapel Hill Hotel
See the most recent reviews
Showing 360: English reviews
The Hague, The Netherlands
Reviewed 23 October 2016

The Sheraton Chapel Hill advertises loudly with its nice outdoor and pool area (see even main photo here on TripAdvisor) but when I stayed mid October, with an outdoor temperature of 80F (30C) the pool was "seasonally" CLOSED and management did not want to open it up for me, even though it was gorgeously full of blue water. And even...

 Report
Helpful?
Thank Hermes_NL
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for the feedback. It is great to hear that you had a good stay. Local requirements allow us to keep our pool open from May to September. I am sorry we were not able to reopen it for you. With our unseasonably warm weather and Carolina Blue skies this October, the pool was quite tempting. I hope you...

Riverside, California
Reviewed 18 October 2016 via mobile

Very good stay check-in thru departure. SPG platinum upgrade was provided (previous reviews indicated this was a problem...not for me, so maybe those reviews helped, thanks). The material condition and maintenance were good, no issues. Ditto for all services, cleanliness, and comfort. The breakfast was just average but not a deal breaker for a return stay. Overall value was excellent.

 Report
Helpful?
Thank Kauai-Biz-Traveler
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

I am glad to hear you enjoyed your stay and considered it an excellent value. Your feedback is very helpful. We always want you to be completely satisfied so please let us know if anything needs our attention during your stays. I hope we can take care of you again soon.

Miami, Florida
Reviewed 14 October 2016

Hurricane Matthew left us without power in Durham at our hotel. The sheraton General manager allowed us to check in early at 8am and upgraded us to a free breakfast. The staff was very helpful. We are very appreciative.

 Report
Helpful?
Thank Frank E
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for the great review. I hope you will come back soon.

Spencer, North Carolina
Reviewed 12 October 2016

We were there to see a doc at the cancer hospital. It was quiet and comfortable. Easy drive to the hospital. Staff was very nice. Our room was pleasant and comfortable. Places to eat and the grocery store was very near.

 Report
Helpful?
Thank HannahNM3691
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for providing your feedback. I am glad you found the hotel quiet and comfortable. We will look forward to your next visit.

Birmingham, Alabama
Reviewed 11 October 2016

I stayed two nights mid-week in this hotel with Priceline Express Deals (3 1/2*) I would have to say that the Sheraton feels dated compared to the Carolina Inn, Residence Inn, and Home2Suites, all of which I have stayed in the past few months. However, the bed was very comfortable, the shower strong and hot, & good free wifi. There...

 Report
Helpful?
Thank momtravl
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

I am glad you found the Sheraton Chapel Hill to be a "Solid Choice". We do want every guest to leave completely satisfied, so please let us know if there is anything we can do to make your stay better.

Atlanta, Georgia
Reviewed 11 October 2016

The hotel, grounds and rooms are fine. What distinguishes this hotel from others in Chapel Hill is the service. Everyone from the front desk, restaurant and shuttle staff go out of their way to ensure a great stay. I stayed at the Sheraton over UNC Parents Weekend and will have no hesitation to book again.

 Report
Helpful?
Thank Jon C
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for the feedback. We take great pride in our excellent customer service. If there is anything we can do to earn a 5th star, please let us know.

Austell, Georgia
Reviewed 10 October 2016

If it wasn't for the Front Desk clerk (Jhayson), GM (Nitin Khanna) and the head Chef (Jermaine Penny) my wife and my stay would have been a totally disaster as they did there best. It started with an early call (10:23 am) to the hotel to make sure my reservation there. I talked to Aziza and asked her if they...

 Report
Helpful?
Thank jeffyoung45
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Mr. Young, Thank you for your feedback. I appreciate your recognition of the staff who assisted you. I am very sorry that the meals did not meet your expectations. All charges for the meals were removed from the bill and we expedited the shipping of your wife's pillow. I hope you will come again so we can provide you the...

Snow Hill, North Carolina
Reviewed 8 October 2016

Beautiful Facility. Staff was friendly and attentive. Room and bathroom were clean. Dining was excellent. Meeting area was comfortable and hotel snacks that were provided were outstanding. Public restrooms were well maintained.

 Report
Helpful?
Thank cathywT2633ES
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

I am glad you found all our services clean and friendly. I hope you will come back soon. Thank you!

Brevard, North Carolina
Reviewed 5 October 2016

I recently spent a weekend in Chapel Hill and stayed at the Sheraton. I found the room and the rest of the hotel to be very clean. Everyone I encountered who was associated with the hotel was exceptionally kind and helpful. I ate dinner there one evening and the food was delicious!

 Report
Helpful?
Thank Josephine O
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for the great review. Our staff work hard to ensure that every guest is satisfied and your 5 star review means a lot to us.

Portland, Oregon
Reviewed 2 October 2016

The staff could not have been more friendly, knowledgeable or helpful. They provided shuttle service to the precise location at UNC that I needed to go to in the morning, and were willing to come back and get me in the evening but I did not need their service. Unfortunately the food in the restaurant was not really very good...

 Report
Helpful?
Thank pamelacA6015NF
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for providing your feedback. I am glad you found our staff and shuttle service helpful. If you ever experience any concerns with any of our amenities durng your stay, please let me know so I can make things right. Sincerely,

77 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (67)
Viewed
Hotel & Grounds (10)
Viewed
Dining (5)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (14)
Viewed
Bathroom (6)
Viewed
Pool/Beach Area (4)
Viewed
Family/Play Areas (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chapel Hill hotels
0.7 km away
Chapel Hill University Inn
Chapel Hill University Inn
#6 of 17 in Chapel Hill
404 reviews
4.5 km away
Hampton Inn and Suites Chapel Hill / Durham Area
3.6 km away
Aloft Chapel Hill
Aloft Chapel Hill
#9 of 17 in Chapel Hill
411 reviews
Show Prices
Show Prices
Show Prices
4.3 km away
Courtyard Chapel Hill
Courtyard Chapel Hill
#8 of 17 in Chapel Hill
372 reviews
0.5 km away
Residence Inn Chapel Hill
Residence Inn Chapel Hill
#7 of 17 in Chapel Hill
243 reviews
1.9 km away
The Siena Hotel, Autograph Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 

Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Region: United States > North Carolina > Chapel Hill
Price Range: $150 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood, Orbitz, Expedia, Travelocity, Priceline and Odigeo so you can book your Sheraton Chapel Hill Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton
Hotel Style:
#7 Business Hotel in Chapel Hill
#10 Family Hotel in Chapel Hill
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chapel Hill Hotel staff and other travellers.
2 questions
Ask a question
4 months ago
Cleveland, ohio
over a year ago

See all questions (2)

Questions? Get answers from Sheraton Chapel Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a balcony!”
 of 5 bubbles McAir, 28 Nov 2016 | Read review
“Balcony rooms for fresh air. Not first floor if you don't have a dog.”
 of 5 bubbles 5StarBohemian, 24 Nov 2016 | Read review
“Bathroom can use some upgrades. ”
 of 5 bubbles 886waltere, 7 Nov 2016 | Read review
“My quiet room was on the back side of the hotel, facing a forest.”
 of 5 bubbles momtravl, 11 Oct 2016 | Read review
“Temp set at 67 when we entered which was too cold. ”
 of 5 bubbles E3871XTamyp, 21 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay