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Extended Stay America - Raleigh - Cary - Regency Parkway North

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Extended Stay America - Raleigh - Cary - Regency Parkway North
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Spotsylvania, Virginia
Reviewed 4 weeks ago

Our family was in town for a wedding and had booked a block of rooms. It is a dog -friendly hotel, one family member had barking beside him all night. Another brother had dog poo/stains when he lifted the comforter. When he asked for another room, there weren't any. He slept in the chair. Our room was dated, but clean,...

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Helpful?
Thank ElizaP41
Reviewed 16 September 2016 via mobile

To start, let me say that this particular hotel is an extended stay. The rooms come with a kitchen and unless you plan to stay for over a week, housekeeping done by hotel staff is minimal. However, there is a laundry room on site, if one needs it. I enjoyed my stay, the staff was polite and helpful. The room...

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Helpful?
Thank Ria W
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to hear the high level of customer service you received. I'm also glad to see you had a quiet, comfortable experience at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Springfield, Massachusetts, United States
Reviewed 15 September 2016 via mobile

Staying here most of the month for work. Staff is very pleasant and handles requests quickly. Good location right off the highway. Even with my room only 2 doors from the desk it's pretty quiet for the most part. Rooms could use a bit of updating but the price is right and everything is kept clean. The grab and go...

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Helpful?
Thank Peter H
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Your feedback is very important. Thank you for sharing. I'm pleased at your positive comments about the helpfulness of our staff, the quiet atmosphere of our hotel, and how convenient our location is near the highway. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...

Philadelphia
Reviewed 3 August 2016

Unless you are a contractor or traveling with a pet and can’t stay anywhere else, I would suggest you stay away from this chain. Perhaps I am the only one that was unaware of it, but the hotel rooms are not cleaned at all during your stay unless you pay extra for it. You also do not automatically have any...

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Helpful?
Thank Jenny H
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for taking the time to share your recent stay with us. I am concerned about the issues you mentioned. I apologize our housekeeping services were not explained thoroughly. Extended Stay Hotels provides housekeeping services based on a guest’s length of stay. Housekeeping services are provided once a week for guests who stay eight nights or more. For guests...

Reviewed 26 July 2016

It wasn't bad for the price. We did find ants on the counter tops. Door did not have a door sweep, which left about 4 inch gap at bottom. Had a place a towel under the door to keep out the hallway light and sounds.

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Thank Christen F
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for your recent review of your stay. I am so disappointed that you had cleaning issues. Please accept my apology. In response to your feedback, I will be sure to have our vendor out to treat the room. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will...

Reviewed 21 June 2016 via mobile

We have had ants in are room from the first day of check in the sent the bug guy in to but some bug stuff out he said you cant have any crumbs in your room but they never went away still have them every where and ac did not work all night

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Thank ellenking09
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that the ants were still present after our vendor came out to treat the room. Please accept my apology. I am grateful for the feedback you provided so we are able to continually improve our hotel. We do hope you will...

Hampton, Virginia
Reviewed 20 June 2016

By and far, across the many Extended Stays I've been to, the staff at this location was great. Cory and Keesha - excellent work; got me checked in and out with such ease, and both were nothing but professional! A relaxing stay from a four hour drive and a wedding.

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Thank mpena1692
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled to read that our staff provided you with excellent customer service. I will be sure to inform Cory and Keesha on what a great job they did. The staff and I would like to thank you again for posting your review. We look forward to...

Russia
Reviewed 18 May 2016

Hotel has a good location - there is a couple of stores nearby. Each room is equipped with kitchen and all amenities that you need. Room cleaning is once a week, but it's pretty good. Staff is very kind and friendly.

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Thank mnckt
Reviewed 16 May 2016

My one night stay was quite nice. The room was very clean and comfortable and had all of the amenities needed. The price was also very reasonable.I visited Cary to see my daughter and was extremely impressed with the beauty of the area. Because of time constraints however, I was unable to visit local attractions. Overall, the hotel selection was...

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Thank Steve G
Greenville, North Carolina
Reviewed 16 February 2016

Outside of the hotel was clean and up to date. Going to check in was so easy and the staff was super friendly! The price for the room wasn't bad for the quality either! When we got in our room we were so amazed at how neat and clean it was. (we had just had a bad experience at another...

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1Thank Miranda A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Raleigh - Cary - Regency Parkway North

Address: 1500 Regency Pkwy, Cary, NC 27518-8529
Region: United States > North Carolina > Cary
Price Range: $86 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - Cary - Regency Parkway North 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Extended Stay Cary
Extended Stay America Cary
Cary Extended Stay
Hotel Style:
#14 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Raleigh - Cary - Regency Parkway North staff and other travellers.
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Questions? Get answers from Extended Stay America - Raleigh - Cary - Regency Parkway North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms would have to be an improvement . . . although I requested one and did not get it.”
 of 5 bubbles 628JennyH628, 3 Aug 2016 | Read review
“If you have a preference, let the front desk know - they'll work with you. 211 had a nice view of the trees - nice and private!”
 of 5 bubbles mpena1692, 20 Jun 2016 | Read review
“choose ground floor”
 of 5 bubbles 973maryf, 22 Jun 2015 | Read review
“none, just do not stay here”
 of 5 bubbles 34reneeb, 13 Mar 2015 | Read review
“if you want a good room go for the king suites and ask for the renovations section of hotel if staying in next month.”
 of 5 bubbles O7742YAjamesb, 5 Feb 2015 | Read review
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