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Holiday Inn Hotel & Suites Raleigh - Cary

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#9 of 22 Hotels in Cary
Certificate of Excellence
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Holiday Inn Hotel & Suites Raleigh - Cary
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450 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Raleigh - Cary
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texas
Reviewed 1 July 2014

We stopped here on our way to Sunset Beach, NC. The room was spotless and the hotel is in great condition. Our grandchildren really liked the indoor heated pool. What really sets this hotel apart from others we have stayed in is the friendly receptionist. Pam is the best. She made sure everything was perfect for our stay. Many times...

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Helpful?
1Thank wwjd1947
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, On behalf of the entire team, I want to thank you for writing to tell us about your positive experience at the hotel. We take great pride in our family friendly hotel and we are delighted that your grandchildren enjoyed the pool and other amenities. Pam, who is one of my STAR employees, will be so happy...

Raleigh, North Carolina
Reviewed 27 June 2014

Stayed here for one night in a king room with an in-room jacuzzi tub. Room was very clean and spacious with a refrigerator, coffee maker, roomy bathroom, and of course the huge jacuzzi tub. It fits two people easily. Unfortunately, our jets didn't work but Pam at the front desk was extremely polite and friendly and she was able to...

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Helpful?
1Thank ONTHEGO054
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear On the Go, I am so glad that you enjoyed your one night stay with us in June! Our goal is to provide great customer service with smiling faces! I will be sure to tell Pam that she and the other employees exceeded your expectations. We appreciate you letting the front desk know that the jets in the Jacuzzi...

concord,nc,usa
Reviewed 25 June 2014

We spent a Saturday night recently. The hotel is at a good location, in good condition with ample parking. What sets it apart is how it treats customers.A month before, we planned a trip, and at the last minute, we realized we couldn't board our dog. I called the hotel, and they don't accept pets. We couldn't make the trip,...

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Helpful?
1Thank CarolinaTraveler
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Carolina Traveler, Thank you so much for taking the time to write about your great experience at our hotel. I will be sure to tell Brice, who is one of our STAR employees how much you appreciated his note and breakfast coupons. Please know that we have fixed the leak in your original room and on your next visit...

Reviewed 22 June 2014 via mobile

After a 12 hour road trip with 1 year old twins who did not sleep in the car and a hail storm, we arrived at the hotel at 1am only to find out I had booked the room for the following weekend. Shan at the front desk jumped into action. She went floor by floor and searched every maid closet...

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Helpful?
2Thank Gwendolyn B
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Gwendolyn B, Thank you so much! We are so glad that you enjoyed your stay at the Holiday inn & Suites Cary and that Shan, who is one of our top-notch employees, was so helpful!! We understand the demands of traveling with children and we are delighted to know that Shan provided that extra "touch" to find you a...

Dayton, Ohio
Reviewed 17 June 2014

We begin with great service front Clay, Brice, and Jose. The service from them and the housekeeping staff at this hotel was wonderful and pleasant. It you get lucky and get one of these super star employees, you have won and will have a good stay. It is great to go to a hotel where customer service means something and...

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Helpful?
2Thank Super T
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Super T, Thank you for your kind words and for taking the time to write a review! Brice, Clay & Jose are three of our top performing employees and I am delighted that they provided you with great guest care on your recent stay with us. Our housekeeping staff will be honored to know that you mentioned them in...

Seven Springs, North Carolina
Reviewed 3 June 2014

I am the public address announcer for the NCAA Division 2 Baseball National Championship that has been played in the area since 2009 and is scheduled through 2016. I have stayed at this hotel the last 4 years and the service has been outstanding. The staff goes out of their way to get you what you need and they are...

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Helpful?
Thank shane a
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Shane Aube, WOW! Thank you so much for your wonderful review. The staff and I are so pleased that you enjoyed your stay with us at the Holiday Inn and Suites Cary. We look forward to having you stay with us in 2015, 2016 and beyond! Clay, Cheryl and especially Chef Carlos will really appreciate the kind remarks! Please...

Branford, Connecticut
Reviewed 15 May 2014

We stayed in this hotel during the North Carolina State University graduation week In May. My granddaughter was graduating and her parents, her sister, two aunts and an uncle and my husband and myself all stayed here. Everyone, from the front desk, housekeeping staff and restaurant personal especially the chef, who welcomed us every morning, were friendly, helpful and went...

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Helpful?
2Thank J R
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, Congratulations on your granddaughter's graduation from North Carolina State University! We are so thrilled that your stay with us during this exciting time in your families life was pleasant. Our goal is to exceed our valued guest expectations and deliver great customer service! I will be sure to tell our Front Desk Staff and Chef Carlos your...

Raleigh, North Carolina
Reviewed 12 May 2014

The first time I stayed at this hotel I met the most wonderful staff. It was almost like having assistants they were great and made sure my stay was as comfortable as possible! Of course I have since become a repeat guest. I love the spacious updated rooms and the beds are heavenly! The area is wonderful for shopping, eating,...

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Helpful?
1Thank Veecamejo
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, Thank you so much for staying at the Holiday Inn & Suites Cary as your home away from home. Your feedback is very much appreciated and will be shared with all staff. Please do not hesitate to contact me if there is anything we can do for to make your next visit more enjoyable. Thank you for...

Suffolk, Virginia
Reviewed 12 May 2014

I wanted to take the time to commend your housekeeping staff, and the woman that worked the front desk named Miesha S. While I was at your hotel the first night, I forgot to take down the privacy sign as I left for the day. So I called the hotel late in the afternoon to explain. Miesha tried to contact...

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Helpful?
2Thank Elton B
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, Thank you for your wonderful remarks, which I have shared with Miesha S. While and the rest of the staff! We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Best Regards, Holiday Inn & Suites Cary

Scottsville, Virginia
Reviewed 8 May 2014

My wife and I stayed in a suite a this hotel April 7-11, 2014 for a Submarine Veterans Conference and thoroughly enjoyed our stay. We were particularly impressed with the breakfast buffet - and how well Chef Carlos and his staff performed. We would highly recommend this hotel, and this restaurant, to anyone staying in the Cary/Raleigh, NC area. Well...

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Helpful?
Thank Kenn M
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, Thank you for your wonderful remarks, which I have shared with Chef Carlos and the rest of the staff! We are thrilled to hear that you enjoyed your stay and that the staff exceeded your expectations. We look forward to welcoming you back soon Best Regards, Holiday Inn & Suites Cary

77 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 

Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr, Cary, NC 27518-9225
Region: United States > North Carolina > Cary
Price Range: $133 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and other travellers.
4 questions
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Sneads Ferry
8 months ago
Anne T Moncks Corner, South Carolina Reviewed this property
Helpful answer
0
Votes
Not as helpful

Yes, our room had one. It was under the entertainment center.

8 months ago
Wilmington, North Carolina
Diab B Cary, North Carolina Property representative
Helpful answer
0
Votes
Not as helpful

Good afternoon

We have 5 jacuzzi rooms with king sized beds. These are not suites. They are labeled online as King Executive with Jacuzzi Non-Smoking. The pictures on our website are accurate of each room type.

Thank you and have a great day

9 months ago
over a year ago
Ninaelizabeth Beacon, NY Reviewed this property
Helpful answer
0
Votes
Not as helpful

Unfortunately they do not. I know, we were hoping they did too.

over a year ago
New York City, New York
over a year ago
Diab B Cary, North Carolina Property representative
Helpful answer
0
Votes
Not as helpful

Good Afternoon,

We have connecting Handicap Kings to Double/Double Rooms. We have a total of 7 sets of connecting rooms. I hope this helps you.

Kindest Regards,

Diab Bannout, General Manager

Holiday Inn Cary

over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Solid breakfast and dinner”
RGJ_13, 25 Jan 2017 | Read review
“Great suites for families and romantic rooms for you and your spouse, or special friend,”
dereklyons778, 12 Jan 2017 | Read review
“Great View”
arunabhm2014, 18 Dec 2016 | Read review
“high floor away from elevator”
swimm0m2016, 15 Dec 2016 | Read review
“I was on the 2nd floor near the elevator and did not experience any noise from the hallway.”
RitaR902, 15 Nov 2016 | Read review
5 of 5