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Holiday Inn Hotel & Suites Raleigh - Cary

464 reviews
#12 of 23 Hotels in Cary
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Traveller (53)
Room & Suite (32)
Pool & Beach (6)
Overview
  • Excellent65%
  • Very good20%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(85 reviews)
“breakfast buffet”(15 reviews)
“hot tub”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Hotel & Suites Raleigh - Cary
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (464)Write a Review
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All reviewsfront deskbreakfast buffethot tubgreat stayrestaurants and shoppingroom was clean and comfortablemini fridgei highly recommend this hotelvery nice hotelpamadonisdanaraleigh
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11 - 15 of 462 reviews
Reviewed 6 July 2017

I use this hotel religiously every three months. The check-inn staff is as always courteous, friendly and easy to converse with on a personal level. Despite this being by definition a business transaction, the ability to converse with a guest on a personal level makes...More

Thank Vikko T
Response from Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - CaryResponded 7 July 2017

Good morning Vikko T, Thank you so much for your loyalty to the hotel. I really appreciate your business and support. Please accept my sincere apologies for any inconvenience you have encountered during your last visit. Your feedback and comments will be shared with staff...More

Reviewed 22 June 2017

A short business trip to Cary. Chose this hotel for the rate. Stayed in a suite and was excited to see the in-room hot tub....but that excitement didn't last long, since it didn't work. In-room fridge and microwave, though. Could use some updates to the...More

Thank sym4302016
Response from Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - CaryResponded 1 July 2017

Dear sym4302016, I really appreciate your feedback regarding your recent stay. I addressed the issue with my staff to ensure proper function in all equipment including the hot tub. The hotel will undergo major renovation starting this September. I hope we can see you in...More

Reviewed 21 June 2017

Very small rooms and suites. Major mechanical problems (AC system leaking water into room). Major set of problems - lighting, doors, counters, toilet, floors, etc. Worst breakfast buffet ever (for me and my wife). Never to be there again!More

Thank Robert M
Response from Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - CaryResponded 1 July 2017

Good afternoon Robert M, Please accept my sincere apologies regarding the AC leak and for the inconvenience. The issues have been addressed with staff and managers and we made big improvement for the variety and quality of food for breakfast. I hope we can see...More

Reviewed 16 June 2017

Brought the kids for a mini vacation away from home to enjoy the heated indoor pool/hot tub and nearby stores/restaurants/movie theatre, etc. Clean rooms and comfortable helpful and friendly staff that made it feel like home. Attentive to your needs. Good rapport among employees who...More

Thank Beth Anne A
Response from Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - CaryResponded 1 July 2017

Greetings Beth Anne, I am thrilled to know you and kids had a good time at heated indoor pool. Thank you so much for staying with us and I hope to see you soon. Regards, Diab Bannout

Reviewed 3 June 2017

We had a suite and it was nice. The pool was real warm and the hot tube was hot. They did not have dinner or the bar open on memorial day otherwise it was nice.The hotel was about 10 miles from the airport, but 10...More

Thank rahz10000
Response from Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - CaryResponded 4 June 2017

Greetings rahz10000, Thank you so much for your feedback and for staying at the Holiday Inn and suites Cary. We are very pleased to know that, you had an excellent stay. I hope to see you again in the near future. Regards, Diab Bannout

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 110 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cary
#5 Family Hotel in Cary
#7 Romantic Hotel in Cary
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 110 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cary
#5 Family Hotel in Cary
#7 Romantic Hotel in Cary
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (53)
Room & Suite (32)
Pool & Beach (6)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Tifkenjos
15 August 2016|
AnswerShow all 3 answers
Response from Anne T | Reviewed this property |
Yes, our room had one. It was under the entertainment center.
0
Votes
purpleamethyst21
24 June 2016|
AnswerShow all 5 answers
Response from Diab B | Property representative |
Good afternoon We have 5 jacuzzi rooms with king sized beds. These are not suites. They are labeled online as King Executive with Jacuzzi Non-Smoking. The pictures on our website are accurate of each room type. Thank you... More
0
Votes
Jennyhask
22 March 2016|
AnswerShow all 3 answers
Response from Ninaelizabeth | Reviewed this property |
Unfortunately they do not. I know, we were hoping they did too.
0
Votes
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12
Room Tips
"Go for a room overlooking the porch"
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"The lower number designation of the room, the further of a walk to the elevator."
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"Just average...and Not near anything"
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"Stay somewhere else!"
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