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DoubleTree by Hilton Raleigh - Cary

Doubletree.comUSD 135*
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#5 of 22 Hotels in Cary
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Raleigh - Cary
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604 Reviews from our TripAdvisor Community

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Showing 594: English reviews
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Houston, Texas
Reviewed 1 week ago NEWvia mobile

Gross gross gross.... My sheets had black dots all over them and black hair (I'm blonde). I talked with the front desk and they showed up with clean sheets and took my old ones. They didn't even give me a blanket! I had to go back and ask for one after making my own bed. Stay somewhere else....

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Helpful?
Thank rgiles1129
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear rgiles1129, We're very sorry that your guest experience differed greatly from the vast majority of our loyal guests. On a daily basis we're striving to provide a perfect stay to every guest which is reflected in our current top 10% ranking for all DoubleTree hotels in the world. Perhaps you will give us another chance to earn your business...

NC
HOTEL’S FAVOURITE REVIEW
Reviewed 10 April 2017

We are Hilton Honors members, but due to issues in the past with various Hilton chain hotels, we are not loyal to Hilton anymore. However, when planning a last-minute weekend getaway to Raleigh, I found Doubletree and a fantastic price for Hilton Honors members, so I booked it after reading reviews here on TA. The outside of the property is...

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Helpful?
Thank jennmaybe
About Hotel's Favourite Review
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you jennmaybe for sharing your DoubleTree Raleigh-Cary stay. We're so pleased that you guys enjoyed your stay. Thank you for the very nice five-star review. Come back and see us again!

Hendersonville, North Carolina
Reviewed 1 week ago NEW

My girlfriend and I as well as my sister booked a couple rooms here for my brother's graduation from college, Mother's Day weekend. The location of the hotel was conveniently placed less than ten minutes away from his college (NC State) The room my girlfriend and I had was very clean and well put together. The shower was very large...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Clarissa S
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear Clarissa S, Thank you for sharing your DoubleTree Raleigh-Cary guest experience with the Tripadvisor community. Certainly, it was our pleasure to earn your business. We're so pleased that you guys selected our hotel near NC State University for such a special occasion. Have a great summer! Come back and visit us again. Thank you!

Cincinnati, Ohio
Reviewed 1 week ago

I would recommend this for both business and pleasure. A lot of parks with a 3 miles radius, everything within walking distance, nice pool and fitness area. Movie theather across the street. The only thing that would make it perfect would have been a complimentary breakfast!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J1451YJbrianh
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Hello J1451YJbrianh, We appreciate your five-star review of your recent stay at our DoubleTree Raleigh-Cary. We're glad that you enjoyed our great location and full service amenities. Regarding breakfast in our restaurant; Gold and Diamond Honors members can opt for complimentary breakfast to be included as part of their Honors benefit. We also have a Bed & Breakfast package available....

Cary, United States
Reviewed 2 weeks ago

I travel to this area at least 4 to 5 times a year for different family events. Aside from the hotel being conveniently located, it is a trusted very clean, very comfortable and very reasonable place to stay with all of the amenities at your fingertips.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Y1808APkimb
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you Y1808APkimb! We always look forward to earning your repeat business. Your nice feedback has been shared with our entire DoubleTree Raleigh-Cary team. We are proud to be your go-to Cary hotel. Safe travels!

Reviewed 2 weeks ago via mobile

We arrived in the afternoon to check-in since our family had already gotten a few rooms for graduation. The first room, 218 it looked as if the room had never been cleaned. The room was not clean. Dust bunnies, poorly cleaned. Rug had a large 18" tear. Down to the lobby to talk with Candace. 2nd room - 419 Another...

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Helpful?
1Thank Njfantastico
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear Njfantastico, We're very sorry that your guest experience didn't exceed our high standards. Clearly we dropped the ball as it relates to your stay. Please accept our sincere apology...

Columbus, Ohio
Reviewed 2 weeks ago

A+++++++ people are very professional. I love staff and location.Breakfast staff friendly. Bartender is great. Registration is great. All around great experience!!! Bed is comfortable. Clean. Safe. Perfect.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 748mollyh
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you 748mollyh for the A++++...review of your recent stay at our DoubleTree Raleigh-Cary. We're so pleased that you guys had a great experience. Come back and see us again this summer. Thank you!

Jensen Beach, Florida
Reviewed 3 weeks ago

Second stay at this hotel. Staff is always great. Room is clean, location for my purposes is perfect. Cookies are outstanding. Will stay here again. Manager helped us stay in our room an extra night!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Vivian D
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you Vivian D! We appreciate you for sharing your DoubleTree Raleigh-Cary five-star stay. We're so pleased that our great location, friendly staff and warm DoubleTree Welcome Cookies are perfect for you. We look forward to earning your repeat business - again!

Raleigh, North Carolina
Reviewed 3 weeks ago

Room felt cheap, felt more like a cheap motel. The shoe box drawers were tacky. The towels under the sink was strange. Won't be staying at a Double Tree again. I love the Embassy suites and this was definitely not luxury

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gregory B
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear Gregory B, We appreciate your loyalty to Hilton brands but are very sorry that we didn't exceed your luxury expectations. We take great pride in delivering high-quality a full service guest experience. Our #3 Cary ranking from our guests is a testament to our high standard. Recent enhancements include Digital Key and refrigerators in each room. Carpet is currently...

Charlotte, North Carolina
Reviewed 4 weeks ago

Staff was friendly and took great care of us! Rooms were nice and cleaned and a very good location to everything you need! Has a good bit of parking available and of course the best cookies available!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank chamarkust
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Hello chamarkust, Thanks for sharing your DoubleTree Raleigh-Cary guest experience. We're glad to hear that you enjoyed our warm DoubleTree Welcome Cookie and friendly staff. We hope to earn your repeat business very soon. Thank you!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Attending an NC State football game at Carter-Finley Stadium, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are only $10. DoubleTree by Hilton Raleigh-Cary is conveniently located in Cary, North Carolina adjacent to the Crossroads Shopping Plaza between Raleigh and Research Triangle Park--just a short walk to over 70 stores, restaurants and IMAX movie theater complex. Located near several businesses and attractions, this Cary, North Carolina hotel is close to downtown Raleigh, RDU Airport, Regency Park, North Carolina State University, WakeMed Cary Hospital, NC State Fairgrounds, PNC Arena, Carter-Finley Stadium, Wake Med Soccer Park, Triangle Aquatic Center, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, Cary Tennis Center, and much more. The DoubleTree by Hilton Raleigh Cary Hotel is conveniently close to several colleges and universities including North Carolina State University (NC State), Meredith College, St. Augustine University, Peace College and Shaw University. We are a just a short drive to all. The Ideal Cary Hotel Amenities... DoubleTree by Hilton Raleigh Cary Hotel is a contemporary hotel featuring tastefully simple, uncluttered design with honest, uncomplicated comfort. This Cary, NC hotel offers smartly designed guest rooms, sleekly designed sunlit lobby with dual-sided fireplace, full service on-site restaurant and bar, room service, free high-speed Internet, free business center, indoor pool, large state-of-the-art fitness center, 24-Hour grab-n-go pantry, free bottled water, and much more. We are a 100% smoke free hotel. Looking to a plan a meeting or event in Cary or Raleigh, NC? DoubleTree by Hilton Raleigh Cary Hotel offers over 1,600 square feet of flexible meeting space perfect for board meetings, training, conferences, conventions, receptions, reunions, and more. See you soon! ... more   less 

Additional Information about DoubleTree by Hilton Raleigh - Cary

Address: 500 Caitboo Ave, Cary, NC 27518-6991
Region: United States > North Carolina > Cary
Price Range: $144 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Raleigh - Cary 3.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Travelocity, Priceline, Hotels.com, Expedia, Orbitz, Cancelon, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your DoubleTree by Hilton Raleigh - Cary reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary
Hotel Style:
#2 Family Hotel in Cary
#3 Romantic Hotel in Cary
#5 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Raleigh - Cary staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Raleigh - Cary staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're extremely sensitive to road noise, ask for a room on the back side of the building.”
jennmaybe, 10 Apr 2017 | Read review
“We were on the second floor. We checked in Wed. and out Friday. Our rooms were very nice. There was no noise or commotion whatsoever.”
SamAdams417, 21 Feb 2017 | Read review
“rooms on top floor were quieter”
vicvpecka, 22 Dec 2016 | Read review
“Ask for room on the backside of hotel as rooms facing the front are loud.”
jcmallard1, 12 Nov 2016 | Read review
“We like the higher floor and away from the elevator”
VickiA156, 22 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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