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DoubleTree by Hilton Raleigh - Cary

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#3 of 22 Hotels in Cary
Certificate of Excellence
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DoubleTree by Hilton Raleigh - Cary
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544 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Oakville, Canada
Level Contributor
79 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed yesterday NEW

I visited this hotel twice on business in Raleigh. Check is was reasonably prompt for both my stays though they only had one associate on desk when checking in. I had pre selected rooms via the app though the hotel must have been full as I didn't have a lot of selection. Both times I checked in the associates were... More 

Helpful?
Thank Adam C
Newtown, Connecticut
1 review
Reviewed 4 days ago NEW

Good location, good rooms nice and clean very good breakfast play any parking space very good pool and gym I recommend this hotel for anybody want to go on the area, The price is good for each night is about 15 minutes from downtown

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank fabricioc550
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear fabricioc550, Thank you for sharing your DoubleTree Raleigh-Cary guest experience. We certainly appreciate your kind feedback regarding our nice rooms, breakfast in our restaurant and our great location. We look forward to earning your repeat business sometime soon. More 

Durham, North Carolina
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW via mobile

Hotel aesthetics are great as with all Hilton hotels, rooms were clean, up to date, walking shower, no tub. Hotel is close to shopping and across the street from the movie theatre. My only complaint is the room service for breakfast. I ordered pancakes, bacon, eggs, juice, toast. The portions were large however the taste & Temperature were poor and... More 

Helpful?
Thank shutterbug1976
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you shutterbug1976 for the feedback regarding your recent stay with us. We appreciate the nice comments regarding our clean updated rooms and great location. We're very sorry that the food temperature of your room service order was not up to the proper temp. In an effort to avoid this from happening again, this has already been addressed with our... More 

Leonardtown, Maryland
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

We were in town for the Nike National Cross Country Meet. The hotel was clean and the staff was pleasant. Many people were staying at the Hotel and the staff was able to keep things flowing along. Everyone seemed to be in good spirits.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rayna O
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you Rayna O for the nice feedback from your recent stay at our DoubleTree Raleigh-Cary. It was our pleasure to host participants and families here for the Nike National Cross Country Meet. We're glad that you enjoyed our clean hotel and friendly staff. Thank you and Happy Holidays! More 

New York City, New York
1 review
Reviewed 6 days ago NEW

We have stayed here for the last 4 years and our stays have always been exceptional because of the team and the warmth and attention showed to us. We will always stay here!! Thank you to all of the team members who make us feel at home when we visit.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 657chic
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

657chic you are so nice for sharing your five-star review. It's always our pleasure to earn your repeat business. We love it that our DoubleTree Raleigh-Cary feels like home. Happy Holidays! More 

Delaware, Ohio
1 review
Reviewed 1 week ago NEW

Room was not cleaned by 4pm. Other rooms were loud past 11 pm and the Front desk threatened us for being loud. Horrible experience all around. Bad mangement of this hotel and I wouldn't recommend staying there

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank X4141BV
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear X4141BV, We're very sorry that your guest experience was not perfect. Please accept our sincere apologies for the disrespectful behavior of some of the other guests and the response of our front desk associate. Your comments are taken very seriously and have already been discussed with our staff. Happy Holidays! More 

Punta Gorda, United States
1 review
Reviewed 1 week ago

I stay at this Double Tree on a monthly basis and I always get a fantastic level of customer service and consistency with my stay. Everything from cleanliness to dining is always great. Conveniently located and easy to get around.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank L1982EGdavec
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear L1982EGdavec, Thanks so much for your continued loyalty to our DoubleTree Raleigh-Cary. We certainly appreciate your kind comments regarding our customer service, cleanliness and convenient location. It is always our pleasure to earn your - repeat - business! Thank you. More 

Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

This is a nice hotel good location near lots of restaurants and shopping. Rooms are adequate a bit noisy but nothing beyond normal hotels. Breakfast good but try to get it included since it's pricey. Most of the staff was very helpful

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jbwolf
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you jbwolf, We appreciate your review of our DoubleTree Raleigh-Cary. Thank you for the nice comments regarding our nice hotel, helpful staff and great Cary location near shopping and restaurants. We believe the chef-prepared breakfast in our restaurant is a good value. No more cost than if you were to go to any other area restaurant. We look forward... More 

Maryland Line, Maryland
1 review
Reviewed 1 week ago

Once again was given a handicap room for the 3rd time in a row. Explained my dissatisfaction with front desk. I was informed that I was not high enough within their memeber status. I made this reservation 5 months in advance. This shouldn't happen at all exspecially as this was done thru a very large origination. Room was not vacuumed... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank terryp611
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear terryp611, We value your business and are very sorry that you were placed in an accessible room again. I encourage you to utilize the HHonors app on your phone. 24 hours prior to arrival, you can pick your own room from the available rooms. It is really cool. I can assure you that under no circumstances are HHonors members... More 

Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Very good service, clean, I loved the biscuit at reception, great shuttle, bee well organised. I missed a fridge in my bedroom and sometimes coffee cups were missing other than that the staff and the rooms were top quality

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Arianuska2014
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you Arianuska2014 for sharing your DoubleTree Raleigh-Cary guest experience. We appreciate your kind words regarding our very good customer service, complimentary area shuttle and famous DoubleTree Welcome Cookies! It was our pleasure to earn your business. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Attending an NC State football game at Carter-Finley Stadium, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are only $10. DoubleTree by Hilton Raleigh-Cary is conveniently located in Cary, North Carolina adjacent to the Crossroads Shopping Plaza between Raleigh and Research Triangle Park--just a short walk to over 70 stores, restaurants and IMAX movie theater complex. Located near several businesses and attractions, this Cary, North Carolina hotel is close to downtown Raleigh, RDU Airport, Regency Park, North Carolina State University, WakeMed Cary Hospital, NC State Fairgrounds, PNC Arena, Carter-Finley Stadium, Wake Med Soccer Park, Triangle Aquatic Center, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, Cary Tennis Center, and much more. The DoubleTree by Hilton Raleigh Cary Hotel is conveniently close to several colleges and universities including North Carolina State University (NC State), Meredith College, St. Augustine University, Peace College and Shaw University. We are a just a short drive to all. The Ideal Cary Hotel Amenities... DoubleTree by Hilton Raleigh Cary Hotel is a contemporary hotel featuring tastefully simple, uncluttered design with honest, uncomplicated comfort. This Cary, NC hotel offers smartly designed guest rooms, sleekly designed sunlit lobby with dual-sided fireplace, full service on-site restaurant and bar, room service, free high-speed Internet, free business center, indoor pool, large state-of-the-art fitness center, 24-Hour grab-n-go pantry, free bottled water, and much more. We are a 100% smoke free hotel. Looking to a plan a meeting or event in Cary or Raleigh, NC? DoubleTree by Hilton Raleigh Cary Hotel offers over 1,600 square feet of flexible meeting space perfect for board meetings, training, conferences, conventions, receptions, reunions, and more. See you soon! ... more   less 

Additional Information about DoubleTree by Hilton Raleigh - Cary

Address: 500 Caitboo Avenue, Cary, NC 27518
Region: United States > North Carolina > Cary
Price Range: $134 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Raleigh - Cary 3.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Orbitz, Travelocity, Priceline and Odigeo so you can book your DoubleTree by Hilton Raleigh - Cary reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary
Hotel Style:
#2 Family Hotel in Cary
#3 Romantic Hotel in Cary
#5 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Raleigh - Cary staff and other travellers.
4 questions
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Questions? Get answers from DoubleTree by Hilton Raleigh - Cary staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on the backside of hotel as rooms facing the front are loud.”
 of 5 bubbles jcmallard1, 12 Nov 2016 | Read review
“We like the higher floor and away from the elevator”
 of 5 bubbles VickiA156, 22 Oct 2016 | Read review
“The windows don't completely black out so bring a mask if you need total darkness for sleep.”
 of 5 bubbles Duchess_of_Winter, 24 Jul 2016 | Read review
“Requesting a 5th floor room is a must for the quite and the views.”
 of 5 bubbles 29debg, 11 May 2016 | Read review
“Elevator issues so if you are mobility challenged pick low floor room”
 of 5 bubbles sandandtrails, 9 May 2016 | Read review
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