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Embassy Suites by Hilton Raleigh - Durham/Research Triangle

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#5 of 22 Hotels in Cary
Certificate of Excellence
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Embassy Suites by Hilton Raleigh - Durham\/Research Triangle
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842 Reviews from our TripAdvisor Community

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Showing 829: English reviews
Start your review of Embassy Suites by Hilton Raleigh - Durham/Research Triangle
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Reviewed 4 days ago NEW

Great place to stay. Check-in and out was efficient; staff was friendly and helpful; excellent breakfast. With the anticipation of a large breakfast crowd on Sunday morning, the hotel provided an additional place get breakfast. Great move!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank conniecQ4233SO
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear ConniecQ4233SO, Thank you so much for staying with us and for sharing your comments about your recent stay. We are pleased that the additional Breakfast buffet was a hit as we try to add it on heavily occupied weekends. Glad to hear you enjoyed it. We hope to see you again on your next trip to the area. Sincerely,...

Oakville, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 December 2016

Check in was done via the app using the room key feature which allows you to use your phone to open your room door. I chose a room away from the elevator which I find helps cut down on noise. The room was large with a comfortable bed and for once a bathroom with no mildew whatsoever. The morning breakfast...

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Helpful?
Thank Adam C
About Hotel's Favourite Review
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Adam C, We are glad you enjoyed your stay with us and appreciate your kind words. Thank you for taking the time to share your comments and we hope to see you on your next trip to the area. Sincerely, Bill McCallen General Manager

Lillington, North Carolina
Reviewed 1 week ago NEW

I've stayed at this hotel several times and other than one time last year we've had good experiences with this hotel. I've stayed at other Embassy Suites and still liked those locations better but this is still a good hotel. First off, it's super easy to get to right off the Interstate..big plus there! Their food made to order is...

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Helpful?
Thank Tracy T
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Tracy T, Thank you for taking the time to share your comments about your recent stay with us. We are very pleased that you enjoyed your stay and hope you will stay with us again if travel brings you to the area. Sincerely, Bill McCallen General Manager

Santa Rosa Beach, Florida
Reviewed 1 week ago

Each and every one of the staff went out of their way to make my daughter, granddaughter, and me feel like special people. The bellman even let Lola Claire ride on the luggage cart to the room - wow was she a happy little young lady. Breakfast was wonderful and the hostess remembered my name every morning and exactly how...

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Helpful?
Thank vricherson
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear vricherson, Thank you so much for the kind and flattering comments about the staff and the hotel. We greatly appreciate you staying with us and hope you will again in the future. Sincerely, Bill McCallen General Manager

Siler City, United States
Reviewed 1 week ago

This stay was comfortable, roomy accomdations and lots of ammenities if one cares to partake. I think it would be a great place for families because of the complimentary breakfast which has many choice and large swimming pool.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kimcF662RY
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear KimcF662Ry, Thank you for your kind words about our hotel and for taking the time to share your comments. As a Brand you are 100% correct that it is a great option for families as it includes the full cooked to order breakfast the Managers reception not to mention the two room suite. We hope that you will visit...

Fall River, Massachusetts
Reviewed 1 week ago

Decent hotel overall for the area. Staff is very friendly and super attentive to your needs. Great hotel for the business traveler or a family looking to get away for a weekend. Location is decent as it is only about 10 minutes from the airport and there are several restaurants that the hotel shuttle will run you to. Room service...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank netravelar
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Nettraveler, We are so happy that you enjoyed your stay with us and appreciate you taking the time to share your comments. We hope that you will stay with us again if travel brings you to the area. Sincerely, Bill McCallen General Manager

Edenton, North Carolina
Reviewed 2 weeks ago

I had a sales training meeting in the conference center and was welcomed by the staff with smiles. the refreshments and service were excellent and very prompt. the rooms are nice, clean and comfortable. the breakfast is excellent and the made to order omelet were fast ant hot. the evening reception is always a good way to unwind after a...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank bentlisa
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear bentlisa, Thank you for sharing your kind comments about your recent stay. We greatly appreciate you and your group choosing our hotel for your event. We are very happy to hear that you enjoyed your stay with and hope that we will see you again when travel brings you to the area. Sincerely, Bill McCallen General Manager

High Point, North Carolina
Reviewed 2 weeks ago

This is our must stay hotel when we are in the Raleigh area. The staff is always nice, the hotel is clean and updated. Happy hour and breakfast is always good. We have stayed here for business and pleasure, always with a good experience. I highly recommend this hotel.

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Helpful?
Thank Karyn W
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Karyn W, Thank you for the kind words about our hotel. We greatly appreciate your loyalty! We appreciate you staying with us and look forward to seeing you on your next trip to the area. Sincerely, Bill McCallen General Manager

Hertford
Reviewed 2 weeks ago

Very clean. Nice atmosphere. The lobby is very nice with fountain. Breakfast is awesome with option of omelets cooked to order. Evening reception had quality cheese and other snacks with complimentary adult beverages!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank P1379WWkylep
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear P1379WWkylep, We are pleased that you in enjoyed the Hotel's complete with our signature cooked to order breakfast as well as our Evening reception. These amenities as well as the two room suites are what our Embassy suites brand is built on. We appreciate you staying with us and for taking the time to share your comments. Sincerely, Bill...

Reviewed 3 weeks ago

Whenever I am working in the Triangle area, I always try to stay at this Embassy Suites. The hotel is clean and the staff is always friendly. I was there last night. Particularly friendly and helpful during this stay were Johanne, Fouzia, and Lekbir. I have stayed in newer Embassys; however, none with this quality service.

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Helpful?
Thank Nancy P
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Nancy P, Thank you for taking the time to share your comments about your recent stay with us. I am very happy to hear that you enjoyed your stay. Johanne, Fouzia and Lekbir are wonderful associates. We are very pleased to have them on the team and are happy you enjoyed them as well. Thank you for staying with...

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Near Embassy Suites by Hilton Raleigh - Durham/Research Triangle

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Raleigh - Durham/Research Triangle

Address: 201 Harrison Oaks Boulevard, Cary, NC 27513
Region: United States > North Carolina > Cary
Price Range: $165 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Durham/Research Triangle 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Embassy Suites Cary
Cary Embassy Suites
Hotel Style:
#2 Romantic Hotel in Cary
#3 Family Hotel in Cary
#7 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle staff and other travellers.
7 questions
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Warwick, United Kingdom
South Orange, New Jersey, United States
Raleigh, North Carolina
10 months ago
Wilmington, North Carolina
over a year ago

See all questions (7)

Questions? Get answers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose the higher floors for a quieter stay.”
 of 5 bubbles 822tracyt, 15 Feb 2017 | Read review
“Higher floors are very quiet”
 of 5 bubbles vricherson, 14 Feb 2017 | Read review
“I prefer rooms on the higher levels since the rooms overlook the main atrium”
 of 5 bubbles TarheelZee, 18 Dec 2016 | Read review
“Rooms on the higher levels are quieter.”
 of 5 bubbles LuckyMan66, 4 Dec 2016 | Read review
“Book in advance. Don not stay on the 9th floor. It is a smoking floor.”
  • Bring your own water from home or pay $3 a bottle for theirs!
 of 5 bubbles BigBlueBeast, 2 Dec 2016 | Read review
5 of 5