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Embassy Suites by Hilton Raleigh - Durham/Research Triangle

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#5 of 22 Hotels in Cary
Certificate of Excellence
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Embassy Suites by Hilton Raleigh - Durham\/Research Triangle
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Big Canoe, Georgia
Reviewed 1 week ago via mobile

Just off I-40 at Harrison Oaks Blvd this is a great location for a Raleigh Durham area visit. The two room suites are spacious and the main lobby area is very attractive with many koi in a stream/pond system. With a cooked to order breakfast, happy hour each evening with complimentary alcohol, and an indoor pool, the value is tremendous....

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Helpful?
Thank Lee C
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Lee C, Thank you for choosing to stay with us. We greatly appreciate you taking the time to share your kind comments about your stay. We hope you will stay with us again when travel brings you to the area in the future. Sincerely, Bill

HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Basically the service and layout of all Embassy Suites hotels are similar. The rooms are big with a separate living room and a kitchenette. I cannot complain about the room or the bed. The service was very good! Staff at the reception was very helpful. The breakfast was great (if you like these American breakfasts). At the rush hour around...

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Helpful?
Thank steffen K
About Hotel's Favourite Review
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Steffen K, Fantastic, so glad you enjoyed your stay with us. thank you for taking the time to share your comments. We appreciate you staying with us and hope to see you on your next trip in. Thanks Bill

Reviewed 1 week ago via mobile

Booked this room from ratings & comments as I am a frequent traveler & rely on reviews. I have to say I was blown away! The customer service, food, room, grounds, pool/sauna were exceptional. The breakfast is better than a restaurant & has made to order omelets! I have re-booked for my visit in April.

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Helpful?
Thank Lindsay A
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Lindsay A, Awesome Lindsay We are thrilled that we succeed in making your stay enjoyable. I will be sure to share your comments with the staff. Thank you for taking the time to post your comments. Sincerely, Bill McCallen General Manager

Colora, MD
Reviewed 1 week ago via mobile

We really enjoyed our stay at this Embassy Suites. The room was a good size and clean. The breakfast was wonderful which is normal for ES. The staff was attentive and nice. The hotel is within walking distance of several fast food and sit down restaurants. Very accessible to Raleigh-Durham without being in the city. Great hotel!

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Helpful?
Thank Megan C
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Megan C, Thank you for taking the time to share your comments about your recent stay, We greatly appreciate you staying with us and hope that we will see you again on your next trip to the area. Sincerely, Bill McCallen General Manager

Goldsboro, North Carolina
Reviewed 2 weeks ago

First off, the rooms were NOT of Hilton brand standards. I've stayed at many off brands and Hilton hotels and while the entrance is beautiful, the rooms were very underwhelming. The sheets were like sandpaper, the toilet paper is situated behind you so that you have to be way flexible. Yoga instructor flexible! The walls are paper thin. The tv's...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Janeen B
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Janeen B. Thank you for taking the time to share your comments about your recent stay. I am terrible sorry that you did not enjoy your stay with us. We appreciate your comments as it gives us feedback that we can use to improve in the future to better impact our guests in a favorable way. As you well...

Williamston, United States
Reviewed 2 weeks ago

This hotel is beautiful inside and out. The atrium is one of the most interesting I have seen! The complimentary breakfast is one of the best I have seen around the world. The suites were wonderful and everyone was very helpful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 871mistyt
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear 871mistyt, Thank you for your kind comments about your recent stay with us. We greatly appreciate you taking the time and for staying with us. Sincerely, Bill McCallen General Manager

Bridgewater, New Jersey
Reviewed 2 weeks ago

The beds were extremely comfortable. The rooms are very dated. I like the embassy for there 2 room suites. Toilet seats are extremely low. The evening staff was excellent but the morning staff was not so pleasant. Had an I do not care if your here attitude.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank regina s
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Regina S, Thank you very much for taking the time to share your comments about your recent stay.Its great to hear that their were parts of your stay that you enjoyed. I am very sorry to hear that our morning staff was not as pleasant as the evening staff. We will certainly share your comments with them in an...

Durham, North Carolina
Reviewed 2 weeks ago

We were very impressed with this hotel and are looking forward for our next stay. We will remember to bring our bathing suits so we can check out the hot tub and swimming pool. The layout is very nice and my husband enjoyed the fish pound.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Sandra C
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Snadra C, Thank you for your kind comments about your recent stay. We appreciate you staying with us and hope that you will again. Sincerely, Bill McCallen General Manager

Reviewed 3 weeks ago via mobile

This hotel has not been remodeled yet but you will not be disappointed. It is still a very nice hotel that is somewhat secluded but within minutes of a great selection of shops and restaurants. The residential areas around the hotel are very nice and seem upscale. As usual, the staff were pleasant and very diverse (age & ethnicities). Our...

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Thank Nihu lady green... N
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Nihu lady green... N, Thank you for staying with us and taking the time to share your comments. We are very pleased that you enjoyed your stay and should certainly address your disappointment soon as we are on the verge of a full renovation. We hope that you will stay with us again if travel brings you to the...

ManCityChamps
Reviewed 3 weeks ago via mobile

What a well run hotel from the top to bottom. I was in town for a conference and I just say everyone from the banquet staff to the front desk were superb. Working for Hyatt I am a bit snooty to hotels and say I look forward to my return visit next year.

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Thank MancityChamps
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear MancityChamps, Thank you very much for your kind comments about your recent stay. We greatly appreciate you staying with us and are very happy you enjoyed the hotel. Sincerely, Bill McCallen General Manager

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Near Embassy Suites by Hilton Raleigh - Durham/Research Triangle

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Raleigh - Durham/Research Triangle

Address: 201 Harrison Oaks Boulevard, Cary, NC 27513
Region: United States > North Carolina > Cary
Price Range: $182 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Durham/Research Triangle 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Embassy Suites Cary
Cary Embassy Suites
Hotel Style:
#2 Romantic Hotel in Cary
#3 Family Hotel in Cary
#7 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle staff and other travellers.
7 questions
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Warwick, United Kingdom
South Orange, New Jersey, United States
Raleigh, North Carolina
11 months ago
Wilmington, North Carolina
over a year ago

See all questions (7)

Questions? Get answers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor premium rooms are awesome.”
 of 5 bubbles 143MichaelG143, 25 Feb 2017 | Read review
“Chose the higher floors for a quieter stay.”
 of 5 bubbles 822tracyt, 15 Feb 2017 | Read review
“Higher floors are very quiet”
 of 5 bubbles vricherson, 14 Feb 2017 | Read review
“I prefer rooms on the higher levels since the rooms overlook the main atrium”
 of 5 bubbles TarheelZee, 18 Dec 2016 | Read review
“Rooms on the higher levels are quieter.”
 of 5 bubbles LuckyMan66, 4 Dec 2016 | Read review
5 of 5