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Extended Stay America - Raleigh - Cary - Harrison Ave.

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Extended Stay America - Raleigh - Cary - Harrison Ave.
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46 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Raleigh - Cary - Harrison Ave.
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Showing 44: English reviews
Mooresville, North Carolina
Reviewed 20 January 2016

I am currently staying at this Extended Stay America. Worst hotel experience of my life. I booked thru Priceline. It showed a rating of 8+ even tho it did have a 2 star rating. So when I arrive I find there are no elevators and they have me on 3rd floor. I am disabled and towing luggage up and down...

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Helpful?
Thank Lucretia S
Augusta, Georgia
Reviewed 17 December 2015 via mobile

As far as the front desk is concerned they were great, especially Drexel. He was very informative, professional, from his speech to work dress. However, there were a few concerns. One, the smell of marijuana smoke in the hallway as my family a d I walked to our room. We have a two year old and a one month old....

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Helpful?
Thank Stephen Z
Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave., responded to this review

Thank you for taking the time to write a review of your experience with us. We appreciate the kind comments about our staff; however, I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will use your comments as a training tool to coach our staff to ensure your experience is...

Milton Freewater, Oregon
Reviewed 20 November 2015

Hotel was having hot water issues. Stairs up and down to rooms, No elevator. Rooms were fairly clean. Location was close to restaurants within walking distance. Staff was very friendly and helpful. Will be traveling though here often and definately will not stay here again.

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1Thank dawgman4449
Raleigh, North Carolina
Reviewed 29 July 2015

As a business traveler, I have stayed at Extended Stay America (Cary - Harrison Ave.) on three separate occasions. The staff has been extremely friendly. It's great to hear a warm hello when coming in from a long business day. The General Manager, Ashely Christy, is very accommodating, and on the ball every time I've seen her. One additional perk...

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Thank CorpTrave
Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave., responded to this review

Thank you so much for posting a review of our property. I’m thrilled we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our friendly and accommodating staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in...

Cary, North Carolina
Reviewed 19 July 2015

I would first like to say that I fell in love with Ashley and Paige. When we first got there we had an issue with check in but Ashley quickly fixed the issue and we stayed the whole weekend. this is the only hotel that my kids and myself will come back to. I love the location and staff. they...

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Thank Brandy F
Reviewed 18 July 2015

My daughter and I spent a night here after her audition, the rooms where nice and clean. We left early the next morning to return home and I realized after an hour of driving I left my wedding ring. I called the hotel and asked for the lady that booked our room Ashley Christy and told her what happened she...

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1Thank Tammie M
Reviewed 30 June 2015

I stayed here for about a week during a business trip. Not a good start for me. Checked in at night. Thankfully I have co-workers already staying here to help me out during check in. The first room that they gave me was unlocked, uncleaned, and to make things worse there was an opened condom packaging at the side table....

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1Thank wigglingfish
Chicago, Illinois
Reviewed 27 May 2015

The only thing good to say is that the staff in nice. But nice doesn't cut it. I arrived Saturday at noon, my first surprise was that there wasn't an elevator. I had to go to the third floor with my luggage. The room was dusty, the drawers were not cleaned and had roach feces, the room had a musty...

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1Thank SANDRA R
Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave., responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the cleanliness and phone issues you experienced are unacceptable and we apologize for your experience. As this hotel’s manager, I can assure you that I have coached and counseled my staff to ensure your experience is not repeated. The staff and I...

China
Reviewed 17 May 2015

I would recommend this hotel (even though it has a kitchen) only for short stays firstly, because it has been recently renovated, Two, it is in a decent location, especially if you have a car and it offers free parking. Three, it is value-for-money especially during busy times such as graduation weekend. Similar hotels were charging $$$ And for breakfast...

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Thank SSeissinger
Maine
Reviewed 10 May 2015 via mobile

If you're looking for modern and fancy new, go somewhere else but if you're looking for a decent place to stay with good rooms then I'd stay here. It's close to a bunch of stuff and there are stores and restaurants in walking distance. We only stayed here due to too many family members being in town at the same...

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Thank jryder63

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Raleigh - Cary - Harrison Ave.

Address: 600 Weston Pkwy, Cary, NC 27513-2483 (Formerly Studio Plus - Raleigh/Cary)
Region: United States > North Carolina > Cary
Price Range: $87 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - Cary - Harrison Ave. 2.5*
Number of rooms: 72
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Questions & Answers

Questions? Get answers from Extended Stay America - Raleigh - Cary - Harrison Ave. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about wifi. I am just using wifi on my phone. I did not want another encounter”
 of 5 bubbles Luc870, 19 Jan 2016 | Read review
“2nd Floor since hotel has no elevator”
 of 5 bubbles 37brandyf, 19 Jul 2015 | Read review
“Try not to get rooms near the stairs.”
 of 5 bubbles wigglingfish, 30 Jun 2015 | Read review
“If you have a lot of luggage, since there is no lift at this hotel do not take the 3rd floor”
 of 5 bubbles SSeissinger, 16 May 2015 | Read review
“ask for a corner room windows if you want more sunlight, ALL the rooms are nice cause they are new”
 of 5 bubbles oceansabound, 22 Dec 2014 | Read review
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