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All reviewswafflesroom was cleanindoor poolnice hotelrocking chairsfire placejacuzzi tubwould stay here againgreat place to stayfront desk stafffront porchstaff was very friendly and helpfulgreat roomking suitemini fridgeapp statethe blue ridge parkway
Spent one night here on a quick trip for a ballgame at Lees-McRae. Property is nice, quiet, clean and had the nicest front desk staff ever. There is apparently a pool table near the lobby, which did not cause us any issues, we just have...More
Recently, I stayed here and it was exemplary! The hotel is designed like a lodge and has wood, stione and spaciousness that evokes the feel of the mountains. There are chairs to hangout on the porch to maybe read the vast assortment of information of...More
Nice place, it seemed to be clean, we had a suite on the 1st floor with a couch, chair, desk, refrigerator, microwave & a little sink plus a fire place and a jacuzzi tub and it was still spacious. The only thing we didn't care...More
Thank Russell F
Response from Jeffrey J, Front Office Manager at Quality Inn & Suites UniversityResponded 4 weeks ago
We greatly appreciate the wonderful things you have to say about our hotel. We are constantly striving for excellence in guest service and room condition and are glad to hear you had a pleasant stay. I am very sorry to hear about the problem...More
Don't know how these people get 4 out of 5 stars. Trash left from previous tenants, bottle caps and baby hangers left, no one at desk to complain to, lukewarm water in tub, heater so loud you can't hear tv. Going to pay more next...More
We got into our room after a bit I pulled one of the covers just about halfway and I noticed something running across. My husband grabbed it and put it in the toilet I didn't have my glasses on so I couldn't really make it...More
Thank Tracy L
Response from Jeffrey J, Front Office Manager at Quality Inn & Suites UniversityResponded 27 November 2017
Thank you or taking the time to leave us your feed back following your recent stay with us, please accept our apologies that you did not enjoy your experience with us.
For the past two years we have had in place a preventative...More
Response from Matt28803 | Reviewed this property |
I stayed at this hotel this past summer. The gas heater for the pool, and fireplaces have been removed. The fireplaces are now faux. Basically, they’re just for looks. There’s no fire in them. The pool is now heated with... More
I stayed at this hotel this past summer. The gas heater for the pool, and fireplaces have been removed. The fireplaces are now faux. Basically, they’re just for looks. There’s no fire in them. The pool is now heated with electricity. I believe the problems were fixed when Choice Hotels bought the property and converted it into a Quality Inn.