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We just returned from staying in unit 3303A and overall thought it was fine. The location was amazing! I will have to admit the outside is very dated and is in need of a serious paint job. The unit we stayed in was nice and...More
These condos are small, and dated, but certainly acceptable for a long weekend stay. My family rented 3103B, a one-bedroom unit, with pullout couch (mattress needs replacing). We had an issue with our front door lock - couldn't get in - and I must highly...More
We came back to Pinnacle, picking a different room and it was great; it's our new favorite. The rooms are so different one from the next on many levels so do the research and it will pay off, but none of the rooms we've had...More
We drove up in snow without four wheel drive so nice to not worry about the roads being cleared to the resort. Be sure to check out all the possible rooms available it's worth taking the time to find the nicer remodeled units. We stayed...More
We enjoyed our room and the pool, and the location can't be beat! However, the staff is very difficult to work with. I don't want to post her name, but the lady in reservations was always unhappy. I had to change our reservation, and she...More
4 Thank Laura291
Response from technogirltx, Guest Relations Manager at The Pinnacle InnResponded 29 January 2013
This appears to be a huge communication error. It appears that you were wrongly charged a $50 cancellation fee by the "new employee" and this was removed by our manager. Our internet was down for 3 days (we are in the mountains and this does...More
If you are used to driving in ice and snow, it won't be a problem. The resort is accessed by narrow, curving, mountain roads, just like any ski resort. Carry chains, drive with care, and you should do just fine. We were... More
If you are used to driving in ice and snow, it won't be a problem. The resort is accessed by narrow, curving, mountain roads, just like any ski resort. Carry chains, drive with care, and you should do just fine. We were there in October and our major problem was fog where you couldn't see 3 feet in front of you.