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Royal Regency Hotel

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Royal Regency Hotel
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213 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Accord, New York
Reviewed 28 March 2015

The place looks great from the outside even the lobby is very nice but that's as far as it goes. The rooms are not worth it. It is not clean it's a little noisy at night too. A better choice for about the same money would be The Hampton about 5 minutes away

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Helpful?
1Thank Ricardo R
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Ricardo R, Thank you for your recent review. We would like to express our sincere apology for the lack of service during your stay. We are completing our renovation which will curb the aforementioned concerns in your review. We would love to invite you back as our guest once completed. Please contact me directly at the hotel upon your convenience...

Reviewed 13 January 2015

Arnold Ralph Mike Danny and Peter are the best hotel staff I have ever dealt with. It was an extended stay for business and they made me feel like I was at home. Great staff nice people I would recommend this hotel to anyone who is staying in NY and doesn't want to pay NYC prices but wants NYC service.

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Helpful?
3Thank GSI1
Yorktown Heights, New York
Reviewed 25 December 2014

Room was wonderful. You could tell they had just remodeling and I think they did a wonderful job.bed was comfy, bathroom unique and room service fantastic. Free WiFi available and very pleasant staff.

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Helpful?
3Thank zieleappeal
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Merry Christmas. Thank you for your kind comments and staying with us. We wish you and your family a wonderful Holiday Season.

Westchester County, New York
Reviewed 24 December 2014

I never expected such a beautiful room! I had stayed at the Royal Regency Yonkers a few years ago, but the rooms have been completely remodeled from top to bottom since then with new bathrooms, beds, etc. Comfortable, clean and brand spankin' new.

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Helpful?
4Thank Linda M
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Linda, Thank you for your wonderful comments and staying with us. We are delighted you love our new rooms and will continue to strive the make further changes to enhance the experience for all our guest. Have a wonderful Holiday Season. Regards, Arnold

Reviewed 14 December 2014

I have no words to describe the rude staff, I have never seen so many people in the customer service industry so unwilling to accommodate customers and make their stay comfortable. Stay away! Gym is a joke. Restaurant is closed, no room service available. WiFi doesn't work. Bathrooms don't lock and doors slide open from bed while you're in it....

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Helpful?
3Thank ForRealsy
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Our sincere apologies for your recent experience with our hotel. We are undergoing a complete renovation and our restaurant was indeed under renovation last week and it open now. I would greatly appreciate if you could contact me at your convenience to discuss a little further about the level of service you received. Again, our apology and we would love...

New York
Reviewed 11 December 2014

I wholeheartedly believe I had the best and affordable caterer in Southern Westchester. From the start I felt completely at ease and that Greg (Banquet Manager) had our best intentions at heart. He took us through the menu and options diligently and even going into it, I had very high expectations for the food I wanted served and the customer...

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Helpful?
2Thank Joseph C
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Joseph, Our sincere appreciation for your warm words and compliments. We are delighted you and your guests had a wonderful time for your celebration. I will be certain to share your thoughts with our entire team. It is our pleasure and we always look forward to welcoming you back. Have a spectacular Holiday Season, Arnold

Kololi, Gambia
Reviewed 11 November 2014

The hotel is located within walking distance of some good restaurants and supermarkets. 2 malls about 10km away. The staff were friendly and very helpful. The cost of the room was value for money and checking in took a couple of minutes. The free wi-fi throughout the hotel was stable and fast.

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Helpful?
1Thank Ebrima J
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for taking the time to share your comments with us. We are delighted you enjoyed your recent experience with us.

New York City, New York
Reviewed 29 October 2014 via mobile

I'm on the fence about what to write about the hotel. I didn't necessarily have a bad experience but I didn't love it either. My husband and I stayed here for a wedding we had in New Rochelle. When you first walk in the hotel is very dated and has a certain smell from the ponds right by the front...

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Helpful?
Thank WorkToTravel827
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for taking the time to write about your recent visit and suggestions. We will certainly use your comments in order to help us strive to improve our hotel. Our lobby renovation will commence in the new year and will address some of the concerns you have mentioned. Our fitness center has recently been renovated and we have updated...

Reviewed 28 October 2014 via mobile

The worst thing a hotel can do is to over book rooms and they did it in my brother's weeding night. They had to return to their house because of that. When the weeding's reception was over at 1am him and his wife webt to the hotel but they couldn't stay. The hotel recepcionist told them that they can give...

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Helpful?
4Thank Mario S
Tulsa
Reviewed 27 October 2014 via mobile

We left Sunday am for a bit. Returned to the hotel and were unable to park anywhere! No spots at all available due to a meeting of some kind. Looks like they would save a few spots for hotel guests. The room was decent but had a very small closet with no hangers. No dresser just a long table. Only...

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Helpful?
1Thank Beth K
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for taking the time to provide us with your thoughts. We will be addressing the parking concerns by assigning designated spots for all our guest. In this way they will receive priority. We sincerely apologize for the inconvenience and look forward to welcoming you back.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Royal Regency Hotel

Address: 165 Tuckahoe Rd, Yonkers, NY 10710-5514
Region: United States > New York > Westchester County > Yonkers
Price Range: $162 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Regency Hotel 3.5*
Number of rooms: 92
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Also Known As:
Regency Hotel Yonkers
Regency Hotel Royal
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Questions & Answers

Here's what travellers have asked, with answers from Royal Regency Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exit through back of parking lot. The front entrance is close to an intersection.”
 of 5 bubbles tomskwikkerb, 7 Dec 2016 | Read review
“I had a king sized bed and it was amazing.”
 of 5 bubbles karam947, 28 Nov 2016 | Read review
“free wifi, parking and breakfast”
 of 5 bubbles veleshab2016, 9 Nov 2016 | Read review
“Not room 200 or low even numbered rooms because too close to street.”
 of 5 bubbles NE_visitor424, 25 Oct 2016 | Read review
“rooms on the 2nd floor are quieter”
 of 5 bubbles sheryo2016, 22 Jul 2016 | Read review
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