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Renaissance Westchester Hotel

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690 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Kobe, Japan
Reviewed 17 October 2016

Stayed at the hotel for two nights attending a college reunion. The room was large and able to accommodate all our luggage and shopping from the past week in Houston, Secaucus and Manhattan. The parking was convenient, the front desk and the club personnel were very helpful. The only item which was disappointing was that the club lounge was closed...

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Helpful?
Thank captainked
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there! Thank you for taking the time to let us know you enjoyed your stay with us! I apologize that our concierge lounge hours were not convenient for you. Please know this feedback has been shared with the appropriate team members so we can ensure all of our amenities' schedules fit our guests' needs. We look forward to seeing...

Brooklyn, New York
Reviewed 17 October 2016 via mobile

We stayed for one night at this hotel as we were in Westchester for a nearby wedding. The staff was very friendly, and the grounds and interior were very lovely. Everything was very clean. The hallways and the rooms smelled lovely. We had a great meal in the hotel restaurant. The food was outstanding, and the staff were so inviting...

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Helpful?
Thank jamonita
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello jamonita! Thank you for taking the time to let us know you enjoyed your recent stay with us. We absolutely look forward to seeing you again soon! Please do let me know if there is anything I may personally assist you with before or during a future visit! Best, Christina Christina.tichenor@renaissancehotels.com

Reviewed 16 October 2016

Last week, our daughter was married nearby at a local golf club. Latoya was a tremendous help securing our wedding weekend room block and helping us plan our Sunday morning brunch. The rooms were great! Everyone enjoyed the hotel. Parking is ample and easy. And our Sunday brunch in the Harrison Ballroom was terrific! All together, a fabulous weekend, and...

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Helpful?
Thank DrewDoris
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there! Thank you for taking the time to let us know that Latoya helped make your daughter's wedding weekend spectacular! She is a star and we are lucky to have her on our team. We look forward to seeing you again soon! Best, Christina

Reviewed 15 October 2016

From the moment we came into the hotel just to look for a room block everyone was extremely helpful, welcoming, and kind. Latoya was a joy to work with. She was always quick to respond to all questions and super helpful all weekend. All of our guests loved the hotel and the staff. Thank you for making our wedding weekend...

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Helpful?
Thank Ashley M
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Ashley! I am so glad to hear that Latoya made your event-planning process easy and breezy! Thank you for taking the time to leave us this great review. Congratulations, and come visit us again soon! Best, Christina Christina.tichenor@renaissancehotels.com

Atlanta, Georgia
Reviewed 12 October 2016

The Westchester Renaissance has been and continues to be an experience that my wife and I look forward to every year. The management and staff are always outstanding and our week-long stay is nothing short of excellent! The management, Ms. L. Torres, and staff, Varughese John, make us feel right at home every time we return. They are so thorough...

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Helpful?
Thank drfieldsgr
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there! Thank you for taking the time to review our property. I am so glad to hear that Leticia and John are able to make each of your stays a memorable one! We look forward to seeing you again soon! Best, Christina Christina.tichenor@renaissancehotels.com

Kearny, New Jersey
Reviewed 11 October 2016

Our organization hosted the annual staff training at the Renaissance Westchester Hotel this fall. We found every member of the staff was friendly, receptive, professional, and would go out of their way to accommodate all our needs. Special thanks to Latoya who made the planning for the logistics and scheduling a smooth process. The facilities and food were great as...

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Helpful?
Thank Dinora R
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Dinora! Thank you for taking the time to let us know you enjoyed your training event here at the Renaissance Westchester Hotel! I am so glad to hear that Latoya was able to make this even a memorable one. We look forward to seeing you again. Come visit us soon! Best, Christina

new jersey
Reviewed 10 October 2016

This weekend I attended a retirement celebration for a co-worker at the Renaissance Westchester Hotel. Two years ago I attended a family wedding at the same hotel & at that point I did stay overnight. I remember the room was extremely comfortable & I did have a wonderful night sleep. The retirement party was held in the Red Oak Terrace...

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Helpful?
Thank burgerbabe711
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there! Thank you for taking the time to let us know that you enjoy our property! In particular, we appreciate the details you included regarding our guestrooms and event spaces. We look forward to seeing you again soon! Best, Christina Christina.tichenor@renaissancehotels.com

Destin, Florida
Reviewed 5 October 2016

Stayed at this hotel 20 years ago and was impressed with the service and facilities. Not so this time. The in hotel restaurant was gone, the nice lobby gone, no valet parking, no bellmen in the evenings, loud music in the bar off the small lobby, parking lot full of pot holes, Finding it without a GPS is close to...

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1Thank John C
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello John, Thank you for taking the time to review our property. I apologize that you do not like our new lobby and restaurant layout! Please know that this will be passed on to the appropriate managers for consideration the next time we reinvent our property. Best, Christina Christina.tichenor@renaissancehotels.com

Reviewed 1 October 2016

The staff was very friendly and ready to help us in any possible way, a VGA cord or more water nothing was beyond them. Latoyan welcomed us with a smile and she was very attentive to our needs during our annual staff meeting, everone really went beyond the call of duty to make sure we enjoy our visit. Job well...

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Helpful?
Thank omar a
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Omar! Thank you for taking the time to leave us such a great review! I am so glad to hear that Latoya and Robert were able to make your event a memorable one. We look forward to seeing you again soon!

Stone Harbor, New Jersey
Reviewed 27 September 2016

Thanks to the help of party manager Latoya Neil and our wonderful server Bob O'Connor my extended family enjoyed two great private buffets at your lovely hotel. Everything was done to perfection and we were all able to really enjoy the food the lovely surroundings and most important each other,

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Thank 446carol
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Carol! I am so glad to hear that Latoya and Bob were able to make your event a memorable one! Please know that your feedback will be shared with both of them so we can all celebrate a job well done. Thank you for taking the time to share this experience with us. We look forward to seeing you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hive Living Room & Bar
Hive Living Room & Bar
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Delight in the resort atmosphere of the remarkable Renaissance Westchester Hotel in White Plains, NY, nestled on 30 acres of scenic countryside in Westchester County. Our hotel is located only 35 minutes from New York City. ... more   less 

Additional Information about Renaissance Westchester Hotel

Address: 80 W Red Oak Ln, White Plains, NY 10604-3602
Region: United States > New York > Westchester County > White Plains
Price Range: $153 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Westchester Hotel 3.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Renaissance White Plains
White Plains Renaissance
Renaissance Westchester Hotel White Plains, Westchester County, New York
Hotel Style:
#1 Business Hotel in White Plains
#2 Romantic Hotel in White Plains
#3 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Westchester Hotel staff and other travellers.
11 questions
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New York

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Questions? Get answers from Renaissance Westchester Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't hesitate to contact them if you have a special request or a special need as I am sure it will be accomodated.”
 of 5 bubbles ACJ102356, 21 Nov 2016 | Read review
“Staff will always try to accommodate us based on availability.”
 of 5 bubbles , 13 Nov 2016 | Read review
“Quiet floors in the back part high floor”
 of 5 bubbles , 2 Nov 2016 | Read review
“ask for a room with a view of the woods; specify a bathtub if you want one”
 of 5 bubbles globetrotter4949, 28 Oct 2016 | Read review
“The suites are very big!”
 of 5 bubbles brittanybarnet, 21 Oct 2016 | Read review
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