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Renaissance Westchester Hotel

Renaissance HotelsUSD 188*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance Westchester Hotel
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745 Reviews from our TripAdvisor Community

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Showing 735: English reviews
New York City, New York
Reviewed 28 March 2016 via mobile

I was throughly impressed by the large rooms and great service. I almost never give an "excellent" review, but for this I just had too. Nice distance from New York City, but it's so worth the trip. The staff is amazing. Was in town for a birthday party and they offered a free upgrade. The staff is very accommodating. Not...

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Helpful?
Thank Phlawless
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello again, Thank you for taking the time to leave us a 5-star review! We are so glad to hear that you had a great stay. Best, Christina

New York City, New York
Reviewed 26 March 2016 via mobile

My family's second visit to this hotel and we love it! As soon as you step inside your greeted by fabulous decor, mix of modern, masculine and feminine touches, in my opinion it definitely has a lifestyle hotel "feel". Several seating areas staged for great conversation, an open library/computer area with a view of the pool. The staff is so...

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Helpful?
Thank CassRed
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there Cass! Wow - thank you so much for taking the time to detail our amenities for our future guests! We are excited that you have enjoyed so many different aspects of your experiences here at the Renaissance Westchester Hotel. Leticia, Gary, and I all look forward to seeing you again soon! Best, Christina

Washington DC, District of Columbia
Reviewed 25 March 2016

I've stayed in white plains for work for several months now and have tried out several hotels in the area and have settled on the Renaissance. The rooms are on the nicer end and while their hotel restaurant is horrendously overpriced, the real differentiating factor is the service of their staff. The lounge is a great perk and is constantly...

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Helpful?
Thank awsmdavid
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello David! I am so delighted that you had a great stay. In particular, Johnathan truly understands the needs of our business travelers and is glad to hear that he has helped to make your stays more comfortable! Thank you for taking the time to let us know that you enjoy our property and services. We look forward to seeing...

Los Angeles, California
Reviewed 23 March 2016

Great renovated rooms, not in walking distance of anything that I know of but a train to the city….rooms are really nice….Griselda H in housekeeping is an absolute sweetheart and does such a great job…..Umar at the front desk is absolutely amazing and so incredibly hospitable and warm and on top of things

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Helpful?
Thank 44444Lucky44444
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello again! Thank you so much for taking the time to highlight Griselda and Umar as providing you with excellent service. We are so glad to hear that they made a lasting impression on you during your recent stay. Come visit us again soon! Thanks, Christina

Litchfield, Maine
Reviewed 22 March 2016

Our stay was wonderful. The from desk personnel were welcoming, accommodating, and very personable. All hotel staff were easy to approach and greeted us as we walked about the hotel. The pool was clean, warm and very attractive. The pool towels were exceptional. The rooms are really exceptional, roomy, and very clean. The location was perfect for us. We are...

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Helpful?
Thank 40718Sue
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there Sue! I am so glad that you were provided with efficient and personalized service during (and after!) your stay. Marta and Flori surely know how to ensure that our guests are provided with everything they need. Thank you for taking the time to let us know you had a great stay. We look forward to seeing you again...

New Rochelle, New York
Reviewed 20 March 2016 via mobile

I've been to this location many times since early 2000s....each visit is so much more memorable than before. Easy reservation process, excellent location for either a restful and adventurous weekend. Lobby has been remodeled fabulously. The rooms are five-star, service is top notch and the friendliness and efficiency of each staff member is a rarely seen pleasant surprise. The Manager...

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Helpful?
Thank jasal120
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Jasal! Thank you so much for taking the time to let us know you had a great stay. Your feedback has been shared with the staff so that we can congratulate Liz, Mark, and David for a job well done. Come visit us again soon! Thanks, Christina

Atlanta, Georgia
Reviewed 18 March 2016

I always stay here when I come to Port Chester. The hotel is spotless, and I often find a very good rate. Even things as simple as a malfunctioning radio were handled in minutes, with a smile, from Stephenson in Engineering.

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Helpful?
Thank Pete M
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there Pete! We are so glad to hear you enjoyed your recent stay. Stephenson consistently goes above and beyond for our guests and we are so lucky to have him on our team! Thank you for taking the time to leave us such a great review! Thanks, Christina

Missouri
Reviewed 17 March 2016 via mobile

From the moment I walked in to check in I could sense this would be less than a stellar experience. First, I checked in online, supposedly to speed up receiving my room key upon arrival. I don't know if the registration staff was new but she could not seem to get my room key. People checking in after me received...

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Helpful?
2Thank Maui4Me2
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello there! I apologize for the detractors which you experienced during your recent stay. As this is not typical of our service and property, I would love if you could reach out to me personally to provide more information. This would greatly assist us in using this as a training tool to ensure that this was an isolated incident. Thank...

Massachusetts
Reviewed 15 March 2016

Stayed here two times in one week! First was on a Sunday night traveling back from Maryland and booked this hotel that same morning seeing it was 4 hours into my 7 hour drive home! When my daughter and I arrived around 10:30 pm we were told the lounge/dining area was still open and we could order any item off...

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Helpful?
Thank Ashley G
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Ashley, I’m so glad to hear that you you enjoyed your stays! We are honored to be a "traveler's go-to" for some rest, as well as a top pick for milestone events. That said – it’s rare that one guest experiences both in the same week! Thank you for your praises regarding our Reception and HIVE Living Room +...

Massachusetts
Reviewed 14 March 2016

The staff was very helpful, especially Leticia who made our stay extra special by providing us with breakfast vouchers when she learned it was my birthday! The lobby area is very inviting and comfortable, with a nice bar area for a relaxing evening. Pool area is great and very clean.

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Helpful?
Thank Terri l
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello and happy birthday, Terri! We are delighted to hear that you enjoyed the service and amenities during your recent stay. Come visit us again soon! Best, Christina

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hive Living Room & Bar
Hive Living Room & Bar
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Delight in the resort atmosphere of the remarkable Renaissance Westchester Hotel in White Plains, NY, nestled on 30 acres of scenic countryside in Westchester County. Our hotel is located only 35 minutes from New York City. ... more   less 

Additional Information about Renaissance Westchester Hotel

Address: 80 W Red Oak Ln, White Plains, NY 10604-3602
Region: United States > New York > Westchester County > White Plains
Price Range: $219 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Westchester Hotel 3.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Renaissance White Plains
White Plains Renaissance
Renaissance Westchester Hotel White Plains, Westchester County, New York
Hotel Style:
#1 Business Hotel in White Plains
#2 Romantic Hotel in White Plains
#3 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Westchester Hotel staff and other travellers.
12 questions
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Garden City, New York
New York

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Questions? Get answers from Renaissance Westchester Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better for the view”
Avi8tr, 18 May 2017 | Read review
“The club rooms are probably better.”
ArdyTravels, 16 May 2017 | Read review
“Ask for a room near the elevator!”
Vulturecap, 16 Apr 2017 | Read review
“Low floor, unless Elite guests: ask for 5th floor where Concierge lounge is”
PerryM347, 14 Feb 2017 | Read review
“Ask for room that is not too far from elevator....otherwise the walk back and forth is quite long.”
wendymunz, 27 Jan 2017 | Read review
5 of 5
Renaissance Hotels
USD 188* /night
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TravelocityUSD 192
Orbitz.comUSD 192
PricelineUSD 188
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*Disclaimer
Prices are for 1 room, 2 adults
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