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Crowne Plaza White Plains Downtown

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Traveller (78)
Room & Suite (190)
Dining (30)
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Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(112 reviews)
“carol ann”(9 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (893)
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All reviewsfront deskcheesecake factorycarol annwestchester mallwhole foodsbar restaurantgreat customer servicewent out of her waybusiness tripparking garagenew yorkbreakfast buffetvery nice hoteltrain stationconvenient locationhome away from homemark
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21 - 25 of 852 reviews
Reviewed 29 March 2018

Stayed at the Crowne Plaza for a conference and everything was excellent! Clean rooms, food and venue were fantastic, check in/out was easy! Hotel staff were all very professional and friendly (Alyssa was a great help at check out)!More

Thank Michele P
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 2 April 2018

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I'm glad Alyssa was a great help you during your checkout process We...More

Reviewed 27 March 2018 via mobile

Outstanding rooms and service! Kudos to entire team, especially all the food servers! It was like arching a ballet! Kudos too to Nate, Jacqui, Mark, Alysa, and the food service team. Clearly a happy group working brilliantly together!!More

1  Thank Evilee E
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 2 April 2018

Dear Evilee E, It was truly our pleasure having your NYS WIC Conference here at the Crowne Plaza Hotel in White Plains. I'm pleased to hear our staff reminded you an arching Ballet performance. We strive to provide the best guest experience possible and your...More

Reviewed 25 March 2018

Our stay was nice but the service was excellent. The bartender, Roberto, was great and very friendly and we had a great evening. Ronny in the restaurant was attentive, friendly and provided excellent service - he even remembered the next day how I liked my...More

Thank Darshane H
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 2 April 2018

Dear Darshane H, I'm delighted to hear our F & B team provided you with great service during your stay with us. Its always comforting to hear comments regarding our staff members and the service they have provided to our guest.

Reviewed 21 March 2018 via mobile

One single night in this hotel. Big room with everything you need. Clean and spacious. Large bath room. I had dinner and breakfast which were below average. Near Westchester shopping center which is a great place to spend time and money. Recommend to stay but...More

Thank Eyal S
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 2 April 2018

Dear Eyal S Thank you for your feedback about your stay at the Crowne Plaza White Plains-Downtown. I am sorry to learn of the issue you encountered in our Restaurant area during your stay. We strive to provide the best guest experience and food quality...More

Reviewed 20 March 2018

The location was great, centrally located in White Plains and just outside the Big City, but close enough to visit. It was fun fro the whole family and the staff was great. Our valet, Roman, was great and gave us plenty of advice on where...More

Thank FamiliaEspada
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 2 April 2018

Dear Familia Espada, "Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Seems like Ramon is ready to become a Concierge with his advice on where to go and visit. I'm pleased to hear...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 156 - USD 293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 156 - USD 293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (190)
Dining (30)
Pool & Beach (16)
Amenities (54)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
bradsimon344
10 May 2018|
AnswerShow all 3 answers
Response from nickvandekar | Reviewed this property |
They have valet and self parking. We used self park, once you check in give them your ticket and they charge it to your room, you use your room key to go in and out. we paid $10 a day.
1
Vote
MV05
24 April 2018|
AnswerShow all 2 answers
Response from Bala G | Reviewed this property |
There are shuttle to Xylem, Pepsi and to Westchester airport.
0
Votes
jozane1
3 November 2017|
AnswerShow all 5 answers
Response from Tonya I | Property representative |
Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
0
Votes
Room Tips
"I have not stayed in a room with any issues. They are very nice."
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"Excellent shopping nearby"
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"great location for the price"
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"A shoppers paradise."
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