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Crowne Plaza White Plains Downtown

CrownePlaza.comUSD 193*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown
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723 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza White Plains Downtown
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Showing 694: English reviews
Reviewed 3 weeks ago via mobile

Verel Rodney was the most attentive professional kind woman to ever check me into a hotel. My stay started off w a great smile and warming welcome. She went out of her way to make my stay spectacular. Her customer service and warm welcome alone is reason to come back.

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Helpful?
1Thank Rebecca T
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Rebecca T, Thank you for mentioning your interaction with Verel! We are so proud of our team and they take great pride in their work. We look forward to seeing you again soon! Best, Tonya Inman

Greensboro, North Carolina
Reviewed 3 weeks ago

John Ardizzone went above and beyond to help me out with my room as well as transportation to NYC airport when my White Plains flight was cancelled. This will be my go-to hotel when I work in Westchester County.

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Helpful?
Thank Lisa G
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Lisa G, Thank you for staying with us and for your great review! We appreciate your business and look forward to your next stay. Best, Tonya Inman

Reviewed 3 weeks ago via mobile

Very good food at the bar. Angeliki and Brett were very friendly and I will return based on the service received. Also Christa at the front desk was kind and welcoming. The mall next door is in walking distance as are other bars up the road. I recommend this property for business travelers and families.

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Helpful?
1Thank John W
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear John W, Thank you so much for your review. Angelikki and Brett make a great team in our bar, and Christa is one of our best as well. We look forward to your next visit. Best regards, Tonya Inman

Westford, Massachusetts
Reviewed 3 weeks ago via mobile

I stay at this hotel about 50 nights a year with work. Always eat at the bar. Bartenders/waitstaff are so friendly....food is great. Angellika is the best bartender east of the Mississippi! Brett is great and always says hello when he sees us check in.

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Helpful?
1Thank atango77
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear atango77, Thank you for your loyalty! We will pass on your comments to Brett, Angelikki and team. Best regards, Tonya Inman

Forest Hill, MD
Reviewed 3 weeks ago

On the surface, this is a nice hotel and reasonably priced if you pay in advance. Where they fell apart on our stay was in the details. Upon check in, we were offered a second floor room. I asked for a higher floor to avoid street noise and a room away from the elevator. I was granted the higher floor,...

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Helpful?
Thank NPHiker
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear NPHiker, I would like to apologize for the experiences you encountered during your stay. Your comments will be used to ensure our service levels are improved for future guests. Our team will revisit how we assign rooms, and ensuring that all items are in their proper place and in working order in the room. We do hope you will...

Reviewed 4 weeks ago

Love the staff there. They're always going out of their way to take care of their platinum members. Jacquie and Amber are the type of warm and welcoming hospitality reps all hotels should hope to hire.

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Helpful?
Thank Sharbel H
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Sharbel H, Thank you for recognizing Jacqui and Amber. They are valued members of our team. We hope to see you again soon. Best, Tonya Inman

Reviewed 4 weeks ago

What great experience I had with the whole front office team. They were superb in accommodating all of my needs in my staying at the hotel, congratulations to Jackie the manager for having such a great team.

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Helpful?
Thank Victor D
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Victor D, Thank you for your review. We appreciate your comments and will pass them along to Jackie and her team. We hope you will visit again soon. Best regards, Tonya Inman

Reviewed 4 weeks ago via mobile

Amazing bar bett was welcoming and we are from here showed us where to go an it was amazing great expert 😆the hotel is beautiful rooms so perfect and my husband loved the beds 👅 bar experience was so beautiful I would love to stay here again and again

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Helpful?
Thank Kelly D
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Kelly D, What a great review! Thank you for taking the time to share your experience. Best regards, Tonya Inman

woking, United Kingdom
Reviewed 4 weeks ago via mobile

The Crown Plaza in White Plains NY has great staff and the hotel is 5*. The hotel is around the corner from the main shopping area. Rooms are very comfortable. The food in the restaurant is tasty and generous with Great service from Angelliki. Definitely worth booking! Enjoy!

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Helpful?
Thank Peter B
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Peter B, Your review is greatly appreciated. It is wonderful that you have had such a great service experience and wrote a review to share with others. We hope you will visit again soon. Best regards, Tonya Inman

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

I checked into the hotel this evening after a 4 hour drive from Massachusetts. Marcelo at the desk was very kind and helpful. I requested a room change to be close by another guest and he patiently searched and was able to accommodate me. It made the start of my weekend conference a positive experience. I appreciated that he took...

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Helpful?
Thank A TripAdvisor Member
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Thank you for your review. We look forward to your next visit. Best regards, Tonya Inman

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: $235 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, New York
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an even numbered room - the odd numbered rooms face a mall under demolition.”
NPHiker, 30 Apr 2017 | Read review
“Best Hotel to stay at in White Plains”
paraffinburner, 24 Apr 2017 | Read review
“rooms on floor 11 & 12 are more quite”
suzannew474, 18 Apr 2017 | Read review
“Rooms on the southeast side have a better view.”
827donnag, 16 Apr 2017 | Read review
“our standard room was very nice”
markmM9105KS, 10 Apr 2017 | Read review
5 of 5
CrownePlaza.com
USD 193* /night
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HotelQuicklyUSD 256
Expedia.comUSD 195
PricelineUSD 192
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*Disclaimer
Prices are for 1 room, 2 adults
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