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Crowne Plaza White Plains Downtown

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Traveller (78)
Room & Suite (190)
Dining (30)
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Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(112 reviews)
“carol ann”(9 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (892)
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457
241
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457
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106
30
18
Show reviews that mention
All reviewsfront deskcheesecake factorycarol annwestchester mallwhole foodsbar restaurantgreat customer servicewent out of her waybusiness tripparking garagenew yorkbreakfast buffetvery nice hoteltrain stationconvenient locationhome away from homemark
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11 - 15 of 852 reviews
Reviewed 3 weeks ago

Due to business travel, I stay at this hotel approximately 3-4 times a year. Without fail, every single time ANA in the coffee bar always remembers me and greets me with my perfect iced latte! What amazing attention to detail, and what a memory! She...More

Thank carolynhensarling
Reviewed 14 April 2018

I travel quite often and after hosting/staying at the Crowne Plaza White Plains I felt it would be wrong not to share how amazing the staff was. Ronaldo at the front desk, and Carol Ann in banquets were absolutely amazing, going above and beyond time...More

Thank Ryan J
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 4 weeks ago

Dear Ryan J, Thank you so much for the wonderful comments you have shared regarding the Crown Plaza Hotel, I'm pleased we made you feel at home during your stay. It is so nice to hear that you have had great experiences with Ronaldo &...More

Reviewed 14 April 2018 via mobile

Centrally located hotel within walking distance to malls and restaurants. Friendly service throughout. Valet service readily available. Relaxing, unsupervised indoor pool and fitness centre. Nice looking restaurant and bar? Large, comfortable room on 5th floor overlooking city centre.

2  Thank rejeanandbob
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 4 weeks ago

Dear Rejeanandbob, Thank you for taking time to share your comments regarding the Crowne Plaza Hotel. Its a delight to hear you enjoyed your stay and our amenities we proved to our guest. We do look forward to seeing you again in the near future.

Reviewed 14 April 2018 via mobile

I’m very big on customer service and decor. The place like looked fantastic and well kept, but what really drew me in were the hospitality and mannerisms of the employees. The employees who go by Joy,John , Ronaldo, and Isabella showed excellent personal kills and...More

1  Thank Dapo O
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 4 weeks ago

Dear Dapo O, It was truly our pleasure to have you stay with us and show you the true meaning of True Hospitality. I'm equally pleased to hear wonderful comments regarding our staff members and their personal skills shown to you during your stay here...More

Reviewed 11 April 2018 via mobile

One of the best hotels in NY! Excellent customer service in all departments. Food is delicious, rooms are comfortable and clean every single time and all personnel are extremely nice. Alyssa and John at the front desk are very welcoming and ensure your stay was...More

1  Thank Kevin N
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 157 - USD 291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 157 - USD 291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (190)
Dining (30)
Pool & Beach (16)
Amenities (54)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
bradsimon344
10 May 2018|
AnswerShow all 3 answers
Response from nickvandekar | Reviewed this property |
They have valet and self parking. We used self park, once you check in give them your ticket and they charge it to your room, you use your room key to go in and out. we paid $10 a day.
1
Vote
MV05
24 April 2018|
AnswerShow all 2 answers
Response from Bala G | Reviewed this property |
There are shuttle to Xylem, Pepsi and to Westchester airport.
0
Votes
jozane1
3 November 2017|
AnswerShow all 5 answers
Response from Tonya I | Property representative |
Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
0
Votes
Room Tips
"I have not stayed in a room with any issues. They are very nice."
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"Excellent shopping nearby"
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"great location for the price"
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"A shoppers paradise."
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