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Crowne Plaza White Plains Downtown

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Crowne Plaza White Plains Downtown
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570 Reviews from our TripAdvisor Community

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Showing 547: English reviews
Brooklyn NY
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

I am staying here for my son's debate tournament. Staff are super helpful- Roberto Garcia and Dorothy Lamore at the bar in the lobby really went out of their way to make us comfortable and happy. Very pleasant stay.

Helpful?
Thank debbiemBrooklynNY
Atlanta, Georgia
1 review
Reviewed 3 days ago NEW

This was not my first time to this hotel and I will keep going to the Crown Plaza in White Plains NY. The staff was so helpful, specially Melvin. She has made my breakfast experience perfect. She does everything to make sure the service and food are amazing. Thank you!

Helpful?
Thank Z3119HHanna
1 review
Reviewed 5 days ago NEW via mobile

The housekeeping staff was wonderful. Adeline Ridore was very good at keeping my room tidy. I would visit again just because i know my room will be taken care of. There is no need to worry about finding your room in disorder because the staff will handle it.

Helpful?
Thank Leonard R
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Leonard R, Thank you for your review. We are so proud of our team hear, and it is great to know that Adeline Ridore was so attentive during your stay! Your comments have been passed along to her along with a thank you. We hope to see you again soon. Sincerely, Tonya Inman Director of Sales & Marketing More 

Cleveland, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

We visited over Thanksgiving and since the Concierge Level Lounge was closed for the holiday, Christa took the best of care of us by giving us coupons for the excellent breakfast buffet. The extensive buffet featured a variety of fresh fruits, bagels with lox and all the fixin's as well as hot choices rotating interesting quiches, fritatas etc. Our favorite... More 

Helpful?
Thank Pat M
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Pat M, Thank you for staying with us over Thanksgiving. It so nice to hear that you found our service to be attentive and that you enjoyed our breakfast options. I agree, the Yellow Squash Quiche is really good. Our team takes great pride in preparing only the best food offerings for our guests. We hope you will visit... More 

Hempstead, New York
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago via mobile

Looks like place should be better then it actually is. Hotel needs updating. It's not decrepit or anything just feels like it needs a change. Rooms were ok, basic hotel stuff, nothing blew me away. Like I said, it's a bit better then average but not much.

Helpful?
Thank robert R
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Robert R, Thank you for taking the time to write a review. We greatly appreciate your input and will use your comments to make improvements. Hopefully, you had a great time at the wedding also! Sincerely, Tonya Inman Director of Sales & Marketing More 

Level Contributor
127 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

I stayed here 4 nights on business- this place is awesome! The location is walking distance from the downtown restaurants (about 10 minutes), so the location is awesome! Everybody at the front desk, literally every single person working the desk, was extremely professional, helpful, and overall just awesome at their job! This place was extremely flexible regarding late checkouts. The... More 

Helpful?
Thank Andrew G
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Andrew G, It is so nice to hear about your awesome stay! We think it's awesome to have guests like you who notice and appreciate the service in which we take such great pride. Our goal is to make every guest experience awesome! We look forward to seeing you again soon! Sincerely, Tonya Inman Director of Sales & Marketing More 

1 review
Reviewed 1 week ago

I was heading home to upstate NY from NYC when my tire blew the day before Thanksgiving. I must say I was not thrilled to spend the holiday in hotel. I was blessed by the universe to stay at the Crowne Plaza White Plains. The kindness and professionalism from the Valet attendant to the front desk was exceptional. When I... More 

Helpful?
Thank Charles D
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Charles D, While we are sorry that you had a problem with your tire, we are so glad you got to stay at the Crowne Plaza White Plains. Thank you for all of your kind words regarding our staff, service and your overall experience. Your comments have been shared with our entire team! We look forward to seeing you... More 

Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I recently had another great experience at the Crowne Plaza. The entire team was awesome - hard to single out a few so I thought I would mention the people that I had the most interaction with - Emily, Andrea, Christina, Andrew, Mark, Louis, Carmine, Paul, Brett, and a bunch more. Love the business lounge - what a great service... More 

Helpful?
Thank RoboCarl
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear RoboCarl, Wow! Such great comments regarding your stay I do not know where to begin. Thank you for recognizing our team members in such a nice way. Everyone here is proud to offer the service that you have described. It is provided with great passion everyday! We look forward to your next visit. Sincerely, Tonya Inman Director of Sales... More 

Pasadena
Level Contributor
165 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 2 weeks ago via mobile

When I arrived at the hotel I was super exhausted. I just flew in on a red eye from LA, spoke on a panel and was just finished. Nancy & Mark got me checked in and took car of everything I needed. Mark even went the extra mile and picked up my food for me. The staff here is amazing... More 

Helpful?
Thank MarketingDiva
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear MarketingDiva, Those long red eye flights are exhausting! I am so glad that you chose our hotel for your visit, and even more pleased that you were able to experience the high level of service provided by both Nancy and Mark. Our entire staff takes great pride in the service we provide! Please stop in again during your next... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Especially the lounge upstairs made us a very good start to our day and evenings.Andrea was so efficient and friendly ,greating us warmly all the time. The rooms were clean and beds were comfortable.Delrita from housekeeping was always there to answer to our needs.. Overall very satisfied

Helpful?
1 Thank gulgunob
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Gulgunob, We are so happy that you enjoyed your stay! Both Andrea and Delrita are valued associates who really take great pride in their work. Your comments have been shared with them. Hopefully you will have the opportunity to stay with us again soon. Best, Tonya Inman Director of Sales & Marketing More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. The Crowne Plaza White Plains features all non-smoking rooms and all guests can enjoy a new level of comfort with the Sleep Advantage program, which includes quiet zones, a sleep CD with relaxation tips, sleep amenities and a guaranteed wake-up call. The hotel also has wireless high speed Internet access throughout the entire facility. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: $199 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Odigeo, Priceline, Booking.com, Travelocity and Expedia so you can book your Crowne Plaza White Plains Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, New York
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spring for the Concierge level..”
 of 5 bubbles 108patm, 27 Nov 2016 | Read review
“Higher numbers are located away from the main street corner.”
 of 5 bubbles RoboCarl, 18 Nov 2016 | Read review
“It's worth to stay on the upper floor.”
 of 5 bubbles gulgunob, 16 Nov 2016 | Read review
“Try to get a room that does not over look the mall; wake up a few minutes earlier to avail the fantastic breakfast”
 of 5 bubbles MekhlaB003, 13 Nov 2016 | Read review
“Be specific and indicate your IHG Rewards status (if applicable) well in advance of checking in”
 of 5 bubbles Verroz, 6 Nov 2016 | Read review
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