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HYATT house White Plains

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Traveller (78)
Room & Suite (40)
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Overview
  • Excellent60%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“full kitchen”(56 reviews)
“social hour”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
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Additional information
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (617)
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Traveller rating
347
166
57
22
11
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347
166
57
22
11
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All reviewsfull kitchentwo bedroom suitesocial hoursummerfield suitesoutdoor poolbasketball courtliving areamanager anthonysmall kitchenextended staybusiness centercomplimentary breakfasthome away from homeexercise roomnew yorkfree shuttleshuttle service
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1 - 5 of 603 reviews
Reviewed 1 week ago

Doors zipped open...construction crews around back...no kitchen to speak of! Plumbing and new carpeting being installed next to rooms that are sold for overnight stays...orange hazard cones in the hallways...ziplock baggies over the smoke detectors so that they don't go off...Some kind of security alarm...More

Thank stephaniesample
Response from Nick C, General Manager at HYATT house White PlainsResponded 5 days ago

StephanieSample - We at the HYATT house White Plains would like to sincerely apologize that you did not experience a stay that we are known for. We understand that sometimes during renovations inconveniences can occur and we have been trying our hardest to avoid that...More

Hotel's Favourite
Reviewed 2 January 2018

We chose a suite hotel since this was a family vacation with young kids. Having 2 rooms and a common area gave everyone space. Access to our own kitchen was a nice option to have. And of course, the staff was excellent and accommodating.

Review collected in partnership with Hyatt Hotels
Thank Charles N
Response from John G, General Manager at HYATT house White PlainsResponded 9 January 2018

Thank you for taking the time to write a review.I will pass your comments on to all the Hyatt team members. John G

Reviewed 1 week ago

This hotel was under a renovation when we stayed here but we got one of the updated rooms. It was very nice - full kitchen with everything you need and a separate living room. Everything in the room had been updated so it was very...More

Thank ELIZABETH L
Response from Nick C, General Manager at HYATT house White PlainsResponded 1 week ago

Elizabeth L - Thank you for taking the time to review our hotel. We appreciate all of our guests feedback. Our guestrooms and corridors have all been renovated and we are excited to say that our lobby area and restaurant are almost complete. We hope...More

Reviewed 3 weeks ago

Far exceeded my expectations...the room was newly remodeled, tasteful, just like home. The kitchenette had everything that I needed. The breakfast in the morning was included in the rate with a cook custom making omlettes, fresh berries, hot oatmeal...the social hour was also included in...More

Review collected in partnership with Hyatt Hotels
Thank mdame_61270
Response from Nick C, General Manager at HYATT house White PlainsResponded 3 weeks ago

"Thank you - mdame_61270, for taking the time to review our hotel! We are happy to hear we have exceeded your expectations during your stay! We are proud of the product we have to offer, and always aim for a "home" like experience. We hope...More

Reviewed 17 April 2018

The restaurant and many rooms were being redone. Breakfast (what was offered) was in the conference room. The rest of the restaurant was not operational. There was construction noises very early in the morning and paint fumes throughout the hotel. I would go back but...More

Review collected in partnership with Hyatt Hotels
Thank jmf528
Response from Mallory E, Manager at HYATT house White PlainsResponded 4 weeks ago

jmf528 - Thank you for taking the time to provide feedback on our hotel, we appreciate all comments. We are currently still holding breakfast and our evening social hour - it has just temporary been moved into our meeting room during our renovation process. We...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Babysitting
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 169 - USD 301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 169 - USD 301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (40)
Dining (6)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
JM5044
21 May 2018|
AnswerShow all 2 answers
Response from Edith L | Reviewed this property |
I also have no idea. That is a question for the property. But I am returning on 6/23 because we had such a positive experience there in December 2017. Will report if there are any major issues.
1
Vote
Warren S
11 June 2017|
AnswerShow all 2 answers
Response from angela829 | Reviewed this property |
Sorry for the delayed response. On weekends & holidays breakfast is served from 7am-1030am.
1
Vote
JV S
5 April 2017|
AnswerShow all 6 answers
Response from Anthony D | Property representative |
Good morning. I apologies for the delay in getting back to you. We are located within 3 miles of the Westchester Mall and other stores and restaurants. Please call us so that we can schedule transportation for you if... More
0
Votes
Room Tips
"Room close to elevators, it can be quite a walk at the far ends."
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"A suite above the 1st floor (there's people going to & from the lobby, and it can get noisy..."
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"4th floor is great!"
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"away from elivators"
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