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Stayed here leaving West Point, service staff for breakfast was great. Front desk staff was hot and cold. During check in, young lady/staffer was on a personal call trying to decide what to be for Halloween . Other staff made up for her rudeness. Rooms...More
This is an old building at West Point that was probably used for visiting officers and enlisted when the government operated the lodging on military installations. It is very similar to some you can find at Fort Belvoir and other installations.
The price is the...More
Thank Tony G
Response from IHGService, Guest Relations Manager at IHG Army Hotels Five Star InnResponded yesterday
Hello Tony G,
Thank you for choosing us and for leaving a review. I am happy that our location worked for your travel needs. On the other hand, I understand that your stay was not 100% satisfactory due to the general condition of the hotel....More
IHG should take time to renovate the rooms. The shower curtain laid on floor of tub creating a tripping hazard and there was dried soap scum on the tub that had been accumulating for months - this showed a lack of care on the part...More
Response from IHGService, Guest Relations Manager at IHG Army Hotels Five Star InnResponded 9 February 2018
Thank you for your stay and for taking the time to share your experience with us. We regret to know that you are not thoroughly impressed with your room accommodations and facilities. We appreciate your comments on the aspects of the hotel that...More
I was so pleased with this stay! It was a surprise for me that it was a suite (I didnt make the reservations). The living area was very comfortable. Although the kitchen is small, it had everything you could need if you were planning on...More
For the price I expected much more. This hotel is extremely disappointing as it is very old and everything in it seems to be old. While the convenience of being close to West Point cannot be overlooked if you are going to spend this amount...More
Response from IHGService, Guest Relations Manager at IHG Army Hotels Five Star InnResponded 20 November 2017
Thank you for your recent stay with us and reviewing our property. I am very glad to know you liked the convenient location of our hotel and the service you received. On the other hand, I am sorry you were not satisfied with...More
Response from EvenBrooklyn | Property representative |
We do have availability and we do welcome civilian guests as well.
Please feel free to call us at 845-446-5943 for any questions or check out our website IHGArmyHotels for more info.