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Holiday Inn Express Hotel & Suites Webster

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Traveller (30)
Room & Suite (27)
Pool & Beach (5)
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Overview
  • Excellent59%
  • Very good27%
  • Average8%
  • Poor1%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
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Additional information
Offers from Holiday Inn Express Hotel & Suites Webster
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Rooms
5 Jun.6 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)
There are newer reviews for Holiday Inn Express Hotel & Suites Webster
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Traveller rating
118
54
15
2
11
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118
54
15
2
11
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All reviewshi expresshot tubrecently stayed at this propertywegman's grocery storeweird stainsred robinample free parkinglarge pondmaintenance personthe hotel is cleanthe hotel staffenjoyed our stayflat screen tvwi fifree breakfasteasy accessi highly recommend this hotel
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121 - 125 of 200 reviews
Reviewed 10 July 2012

The place is clean n the staff are kind. Breakfast is real gd with a pancake machine and real bacon. Nothing much to do in area though. Good for Waterloo premium outlet shoppingMore

Thank jw2827
Management response:Responded 10 July 2012

Thanks so much for your comments! The Housekeeping department takes great pride in their rooms so they will be pleased to see your comments. Thanks again for staying with us and we hope to see you in the future! Great Hotels Guests Love, Dan Calabrese...More

Reviewed 10 July 2012

Stayed here for 5 days. Hotel is updated and very clean. Had a king room and it had enough space to also fit a pack-and-play without problem. Pool and fitness center was nice and the park directly behind the hotel with a 1-mile walking trail...More

Thank lilmnm
Management response:Responded 10 July 2012

Thank you for your review! We are happy that you enjoyed yourselves! Being next to to North Ponds Park is a great selling point for this hotel so we are glad that you had a chance to experience it. We look forward to seeing you...More

Reviewed 8 July 2012

If you're looking for a solid, mid-range property (and not a Ritz), you'll likely be well-pleased. The room was large, clean, comfortable, and safe, and all of its furnishings were in superb shape. For the basics, the shower was hot, the towels were large, the...More

Thank jhcewc
Management response:Responded 10 July 2012

Thank you for your review!! We are glad that you enjoyed yourself while in Webster! We appreciate as a guest and look forward to seeing you in the future! Great Hotels Guests Love, Dan Calabrese AGM (585) 872-0900

Reviewed 2 July 2012

Hotel snobs that we are, traveling 43+ weeks of the year with over 200 hotel stays, we were pleasantly surprised . Hotels are our homes so it means a lot to find a great hotel. We have a hotel we normally stay at however this...More

Thank mcmullins
Management response:Responded 3 July 2012

Thank you so much for your review! We always appreciate it when our guests enjoy the hotel and the work we do! We hope to see you in the future! Great Hotels Guests Love Dan Calabrese AGM 585 872-0900

Reviewed 8 June 2012

As the Team Manager, I didn’t hear any complaints from parents regarding any rooms, but I do know in our room (428) the refrigerator didn’t seem to be working. We called to the front desk & they came up to check it. We thought he...More

Thank Terri G
Management response:Responded 29 June 2012

Thank you for the review!! I will have the Chief Engineer look into the refridgerator issue. We're glad that the team enjoyed themselves and look forward to seeing you next year!! Great Hotels Guests Love Dan Calabrese (585) 872-0900

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 122 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 122 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (30)
Room & Suite (27)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Opinion8ed
20 April 2017|
Answer
Response from atlantared2015 | Reviewed this property |
It is best to look on the hotel web site or call them.
0
Votes
Dee P
15 December 2016|
Answer
Response from James H | Property representative |
Hello, Thank you for your inquiry. Unfortunately we are not pet friendly but I would strongly recommend the Irondequoit location which is. Have an excellent holiday season! -James
0
Votes
JillsaQT
16 December 2015|
AnswerShow all 2 answers
Response from James H | Property representative |
At this time we do not accept pets at our hotel, thank you for your question
0
Votes
Room Tips
"Pic a room with a jacuzzi"
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"Our room, 407, was very quiet even though multiple boys hockey teams were there this weekend."
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"Ask for what you want! Park next door makes the place!"
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"This was spring break time so there were alot of young people in the hotel, and I think their parents let..."
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